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You'll find the complete list of our pages here
Customer Service

(and site map)


Our commitment to Customer Service doesn't end with the sale. All of our items are under warranty against defect, and lifetime repair services extended warranty as long as you filed your warranty with us. What's more, we provide LIFETIME Customer service on all our products, with technical support, technical manuals, product updates and up to the minute violet wand developments, and more, for as long as you own your wand. We strive to be a complete resource to help you get the most from your investment.

BUT you can help me help you!
But our Customer Service doesn't begin only when you make a purchase, either. This page will help you navigate through our website information, assist with our ordering procedures, and point you to information about violet wands in general, and our wands in particular. ALL our pages are accessible from this page.

FIRST, check if your order is in the database by using the form. If your order is NOT FOUND, then you are not at the right place. I dropship for other violet wand retailers. Please return to the website that you ordered from for customer service.
To check the status of your order, enter the Order Number found on your receipt and click on the Continue button.

Order Number:




If your order is in the database, you're in the right place. Please continue!
This page also works as a site map, so you can be sure you haven't missed anything. Your input is important to us, so if you have suggestions for the site, comments, or additional questions, please don't hesitate to Email us. Thank you!
To check the status of your order, enter the Order Number found on your receipt and click on the Continue button.

Order Number: