| About This Book | xxiii |
| Intended Audience | xxiv |
| Prerequisites | xxiv |
| Reference Materials | xxiv |
| About the CD-ROM | xxiv |
| Features of This Book | xxv |
| Notes | xxv |
| Conventions | xxv |
| Chapter and Appendix Overview | xxvii |
| Finding the Best Starting Point for You | xxxii |
| Where to Find Specific Skills in this Book | xxxii |
| Getting Started | xxxvii |
| Hardware Requirements | xxxvii |
| Software Requirements | xxxvii |
| Setup Instructions | xxxvii |
| The Microsoft Certified Professional Program | xxxix |
| Microsoft Certification Benefits | xl |
| Requirements for Becoming a Microsoft Certified Professional | xlii |
| Technical Training for Computer Professionals | xliii |
| Technical Support | xliv |
| CHAPTER 1 Introduction to Windows XP Professional | 1 |
| About This Chapter | 1 |
| Before You Begin | 1 |
| Lesson 1: Exploring New Features and Improvements | 2 |
| Automatic Updates | 2 |
| Copying Files and Folders to a CD | 2 |
| ClearType Support | 3 |
| Compressed Folders | 4 |
| Desktop Cleanup Wizard | 4 |
| Start Menu | 5 |
| Fax Support | 6 |
| Fast User Switching for Multiple Users of a Computer | 7 |
| Locale Support Additions and Regional Options Enhancements | 7 |
| Auto-Configuration for Multiple Network Connectivity | 7 |
| Microsoft Internet Explorer 6.0 | 8 |
| Instant Messaging | 8 |
| Internet Connection Firewall (ICF) | 9 |
| Terminal Services: Remote Desktop and Remote Desktop Connection | 9 |
| WebDAV Redirector | 10 |
| Web Publishing | 11 |
| Welcome Screen | 11 |
| Lesson Review | 12 |
| Lesson Summary | 13 |
| Lesson 2: Troubleshooting Using Help and Support Center | 14 |
| Assisted Support | 14 |
| Compatible Hardware and Software | 15 |
| Device Driver Referral Site | 16 |
| Full-Text Search | 16 |
| My Computer Information | 17 |
| Multiple Instances | 19 |
| Printing | 19 |
| Remote Assistance | 20 |
| Lesson Review | 21 |
| Lesson Summary | 21 |
| Lesson 3: Understanding Workgroups and Domains | 22 |
| Workgroups | 22 |
| Domains | 23 |
| Lesson Review | 25 |
| Lesson Summary | 26 |
| Lesson 4: Logging On and Off Windows XP Professional | 27 |
| Logging On Locally to the Computer | 27 |
| Windows XP Professional Authentication Process | 29 |
| Logging Off Windows XP Professional | 30 |
| The Windows Security Dialog Box | 30 |
| Lesson Review | 32 |
| Lesson Summary | 33 |
| CHAPTER 2 Installing Windows XP Professional | 35 |
| About This Chapter | 35 |
| Before You Begin | 36 |
| Lesson 1: Getting Started | 37 |
| Preinstallation Tasks | 37 |
| Hardware Requirements | 37 |
| Hardware Compatibility List | 38 |
| Disk Partitions | 38 |
| File Systems | 39 |
| Domain or Workgroup Membership | 41 |
| Preinstallation Checklist | 43 |
| Lesson Review | 43 |
| Lesson Summary | 44 |
| Lesson 2: Installing Windows XP Professional from a CD-ROM | 45 |
| The Windows XP Professional Setup Program | 45 |
| Practice 1: Installing Windows XP Professional from a CD-ROM | 50 |
| Practice 2: Installing Windows XP Professional without Booting from the CD-ROM | 55 |
| Lesson Review | 61 |
| Lesson Summary | 62 |
| Lesson 3: Installing Windows XP Professional over the Network | 63 |
| Preparing for a Network Installation | 63 |
| Installing over the Network | 64 |
| Modifying the Setup Process Using WINNT.EXE | 65 |
| Modifying the Setup Process Using WINNT32.EXE | 66 |
| Lesson Review | 69 |
| Lesson Summary | 70 |
| Lesson 4: Upgrading Earlier Versions of Windows to Windows XP Professional | 71 |
| Identifying Client Upgrade Paths | 71 |
| Generating a Hardware Compatibility Report | 72 |
| Upgrading Compatible Windows 98 Computers | 72 |
| Upgrading a Windows NT 4 Client | 73 |
| Lesson Review | 75 |
| Lesson Summary | 75 |
| Lesson 5: Troubleshooting Windows XP Professional Setup | 76 |
| Resolving Common Problems | 76 |
| Setup Logs | 77 |
| Lesson Review | 78 |
| Lesson Summary | 79 |
| CHAPTER 3 Setting Up and Managing User Accounts | 81 |
| About This Chapter | 81 |
| Before You Begin | 81 |
| Lesson 1: Understanding User Accounts | 82 |
| Local User Accounts | 82 |
| Domain User Accounts | 83 |
| Built-In User Accounts | 84 |
| Lesson Review | 87 |
| Lesson Summary | 88 |
| Lesson 2: Planning New User Accounts | 89 |
| Naming Conventions | 89 |
| Password Requirements | 90 |
| Lesson Review | 90 |
| Lesson Summary | 91 |
| Lesson 3: Creating, Modifying, and Deleting User Accounts | 92 |
| User Accounts Tool | 92 |
| The Computer Management Snap-In | 96 |
| Practice: Creating, Modifying, and Deleting Local User Accounts | 101 |
| Lesson Review | 107 |
| Lesson Summary | 108 |
| Lesson 4: Setting Properties for User Accounts | 109 |
| The General Tab | 109 |
| The Member Of Tab | 110 |
| The Profile Tab | 110 |
| Practice: Modifying User Account Properties | 113 |
| Lesson Review | 114 |
| Lesson Summary | 116 |
| Lesson 5: Implementing Groups | 117 |
| Understanding Groups | 117 |
| Understanding Local Groups | 118 |
| Creating Local Groups | 118 |
| Adding Members to a Group | 120 |
| Deleting Local Groups | 121 |
| Practice: Creating and Managing Local Groups | 121 |
| Understanding Built-In Local Groups | 123 |
| Understanding Built-In System Groups | 124 |
| Lesson Review | 125 |
| Lesson Summary | 126 |
| CHAPTER 4 Installing, Configuring, and Troubleshooting Network Protocols | 127 |
| About This Chapter | 127 |
| Before You Begin | 127 |
| Lesson 1: Understanding the TCP/IP Protocol Suite | 128 |
| The TCP/IP Protocol Suite | 128 |
| Lesson Review | 131 |
| Lesson Summary | 132 |
| Lesson 2: Configuring and Troubleshooting TCP/IP | 133 |
| Understanding IP Addresses | 133 |
| Using a Static IP Address | 134 |
| Obtaining an IP Address Automatically | 136 |
| Using Automatic Private IP Addressing | 137 |
| Disabling Automatic Private IP Addressing | 139 |
| Specifying an Alternate Configuration for TCP/IP | 139 |
| Using TCP/IP Tools | 140 |
| Testing a TCP/IP Configuration | 142 |
| Practice: Configuring TCP/IP | 144 |
| Lesson Review | 150 |
| Lesson Summary | 151 |
| Lesson 3: Installing, Configuring, and Troubleshooting NWLink | 152 |
| Understanding NWLink Features | 152 |
| Installing NWLink | 153 |
| Configuring NWLink | 154 |
| Troubleshooting NetWare Connectivity | 157 |
| Practice: Installing and Configuring NWLink | 159 |
| Lesson Review | 160 |
| Lesson Summary | 161 |
| Lesson 4: Network Bindings | 163 |
| Binding Between Architectural Levels | 163 |
| Combining Network Bindings | 164 |
| Configuring Network Bindings | 164 |
| Specifying Binding Order | 164 |
| Practice: Working with Network Bindings | 165 |
| Lesson Review | 168 |
| Lesson Summary | 168 |
| CHAPTER 5 Using the DNS Service and Active Directory Service | 169 |
| About This Chapter | 169 |
| Before You Begin | 170 |
| Lesson 1: Understanding DNS | 171 |
| Domain Namespace | 171 |
| Domain Naming Guidelines | 173 |
| Zones | 174 |
| Name Servers | 175 |
| Lesson Review | 176 |
| Lesson Summary | 177 |
| Lesson 2: Understanding Name Resolution | 178 |
| Forward Lookup Query | 178 |
| Name Server Caching | 180 |
| Reverse Lookup Query | 181 |
| Lesson Review | 182 |
| Lesson Summary | 182 |
| Lesson 3: Configuring a DNS Client | 183 |
| Configuring DNS Server Addresses | 184 |
| Configuring DNS Query Settings | 186 |
| Practice: Configuring a DNS Client | 187 |
| Lesson Review | 188 |
| Lesson Summary | 189 |
| Lesson 4: Understanding Active Directory | 190 |
| What Is Active Directory? | 190 |
| Simplified Administration | 190 |
| Scalability | 191 |
| Open Standards Support | 191 |
| Support for Standard Name Formats | 192 |
| Lesson Review | 192 |
| Lesson Summary | 193 |
| Lesson 5: Understanding Active Directory Structure and Replication | 194 |
| Logical Structure | 194 |
| Physical Structure | 197 |
| Replication within a Site | 199 |
| Lesson Review | 200 |
| Lesson Summary | 201 |
| Lesson 6: Understanding Active Directory Concepts | 203 |
| Schema | 203 |
| Global Catalog | 204 |
| Namespace | 206 |
| Naming Conventions | 207 |
| Lesson Review | 208 |
| Lesson Summary | 209 |
| CHAPTER 6 Setting Up, Configuring, and Troubleshooting Common Setup and Configuration Problems for Network Printers | 211 |
| About This Chapter | 211 |
| Before You Begin | 211 |
| Lesson 1: Introduction to Windows XP Professional Printing | 212 |
| Terminology | 212 |
| Requirements for Network Printing | 213 |
| Guidelines for a Network Printing Environment | 214 |
| Lesson Review | 215 |
| Lesson Summary | 216 |
| Lesson 2: Setting Up Network Printers | 217 |
| Adding and Sharing a Local Printer | 217 |
| Adding and Sharing a Network Interface Printer | 220 |
| Adding an LPR Port | 222 |
| Setting Up Client Computers | 224 |
| Practice: Installing a Network Printer | 226 |
| Lesson Review | 234 |
| Lesson Summary | 235 |
| Lesson 3: Connecting to Network Printers | 236 |
| Using the Add Printer Wizard | 236 |
| Using a Web Browser | 238 |
| Using the Search Assistant | 238 |
| Lesson Review | 240 |
| Lesson Summary | 241 |
| Lesson 4: Configuring Network Printers | 242 |
| Sharing an Existing Printer | 242 |
| Downloading Printer Drivers | 243 |
| Stopping the Sharing of a Printer | 244 |
| Setting Up a Printer Pool | 245 |
| Setting Priorities Among Printers | 246 |
| Lesson Review | 247 |
| Lesson Summary | 248 |
| Lesson 5: Troubleshooting Setup and Configuration Problems | 249 |
| Troubleshooters | 249 |
| Common Troubleshooting Scenarios | 250 |
| Lesson Review | 251 |
| Lesson Summary | 252 |
| CHAPTER 7 Administering and Troubleshooting Common Administrative Problems for Network Printers | 253 |
| About This Chapter | 253 |
| Before You Begin | 253 |
| Lesson 1: Understanding Printer Administration | 254 |
| Managing Printers | 254 |
| Managing Documents | 254 |
| Troubleshooting Printers | 255 |
| Performing Tasks That Require the Manage Printers Permission | 255 |
| Accessing Printers | 255 |
| Setting Printer Permissions to Control Access | 256 |
| Lesson Review | 259 |
| Lesson Summary | 260 |
| Lesson 2: Managing Printers | 261 |
| Assigning Forms to Paper Trays | 261 |
| Setting a Separator Page | 262 |
| Pausing, Resuming, and Canceling Documents | 264 |
| Redirecting Documents to a Different Printer | 264 |
| Taking Ownership of a Printer | 266 |
| Practice: Managing Printers | 267 |
| Lesson Review | 268 |
| Lesson Summary | 269 |
| Lesson 3: Managing Documents | 270 |
| Pausing, Restarting, and Canceling a Document | 270 |
| Setting Notification, Priority, and Printing Time | 271 |
| Practice: Managing Documents | 273 |
| Lesson Review | 274 |
| Lesson Summary | 275 |
| Lesson 4: Administering Printers Using a Web Browser | 276 |
| Using a Web Browser to Manage Printers | 276 |
| Accessing Printers Using a Web Browser | 276 |
| Lesson Review | 277 |
| Lesson Summary | 278 |
| Lesson 5: Troubleshooting Common Printing Problems | 279 |
| Examining the Problem | 279 |
| Reviewing Common Printing Problems | 279 |
| Windows XP Professional Printing Troubleshooter | 280 |
| Additional Troubleshooting Options | 281 |
| Lesson Review | 282 |
| Lesson Summary | 282 |
| CHAPTER 8 Securing Resources with NTFS Permissions | 283 |
| About This Chapter | 283 |
| Before You Begin | 283 |
| Lesson 1: Understanding and Applying NTFS Permissions | 284 |
| NTFS Folder Permissions | 284 |
| NTFS File Permissions | 285 |
| Access Control List | 285 |
| Multiple NTFS Permissions | 286 |
| NTFS Permissions Inheritance | 287 |
| Lesson Review | 289 |
| Lesson Summary | 290 |
| Lesson 2: Assigning NTFS Permissions and Special Permissions | 291 |
| Planning NTFS Permissions | 291 |
| Setting NTFS Permissions | 292 |
| Practice: Planning and Assigning NTFS Permissions | 298 |
| Lesson Review | 303 |
| Lesson Summary | 304 |
| Lesson 3: Solving Permissions Problems | 305 |
| Copying Files and Folders | 305 |
| Moving Files and Folders | 306 |
| Troubleshooting Permissions Problems | 307 |
| Avoiding Permissions Problems | 308 |
| Practice: Managing NTFS Permissions | 309 |
| Lesson Review | 314 |
| Lesson Summary | 315 |
| CHAPTER 9 Administering Shared Folders | 317 |
| About This Chapter | 317 |
| Before You Begin | 317 |
| Lesson 1: Understanding Shared Folders | 318 |
| Shared Folder Permissions | 318 |
| How Shared Folder Permissions Are Applied | 320 |
| Guidelines for Shared Folder Permissions | 320 |
| Practice: Applied Permissions | 321 |
| Lesson Review | 322 |
| Lesson Summary | 323 |
| Lesson 2: Planning, Sharing, and Connecting to Shared Folders | 324 |
| Shared Application Folders | 324 |
| Shared Data Folders | 325 |
| Requirements for Sharing Folders | 326 |
| Administrative Shared Folders | 327 |
| Sharing a Folder | 327 |
| Assigning Shared Folder Permissions | 329 |
| Caching | 330 |
| Creating Multiple Share Names | 331 |
| Modifying Shared Folders | 331 |
| Connecting to a Shared Folder | 332 |
| Lesson Review | 335 |
| Lesson Summary | 336 |
| Lesson 3: Combining Shared Folder Permissions and NTFS Permissions | 337 |
| Strategies for Combining Shared Folder Permissions and NTFS Permissions | 337 |
| Practice: Managing Shared Folders | 338 |
| Lesson Review | 347 |
| Lesson Summary | 348 |