Iv'e had problems with the CD-RW drive since I got my new Hewlett-Packard computer. Nothing much in the beginning, just some failures to read, or a few writing mistakes, nothing that much away from expectations until…….

• It would write to a CD, but then not be able to read it. Or…….
• It would just sit there and spin and do nothing. Or……
• It would lock up my whole system forcing me to power it off. Or……
• I could be playing a game and the CD player would just quit. Or......
• The door would come open and then before you could retrieve the disk it would slam shut again. And……
• Did I tell you yet that my whole computer sucks and has been giving me major problems since I got it? I did? Oh, okay.

(Legal Mumble-Jumbo—On~)

Note: Emails were edited for content and brevity. No wording was altered to change any intent. However to surely comply with current copyright law and “the fair use act”—even though I feel it is important to report as an online journalist, their emails to myself as a whole both showing and that the whole of these Emails constitutes the aggregate of their ineptness, I have chosen to edit their Emails to be certain the "fair use act" is observed. In other words, I cut out the “fluff” and kept in the “stuff” that shows how ineffectual Hewlett-Packard is with their “#1 Customer Support”. If the writers of these individual Emails wish to contest whether I am following the copyright law in this regard, then please let me know what your complaint may be, so I can make adjustments.

(Legal Mumbo-Jumbo—Off~)