GENERAL INFORMATION:
While over 95% of our items are generally in stock,
all items are subject to availability.
We do not back-order items. If an item is currently
unavailable,
we will advise you and adjust your total accordingly.
Prices are subject to change without notice.
LOW PRICE GUARANTEE:
If you find the exact same item at a lower price
(after any discounts and including shipping)
at another internet site, we will match
that price.
To qualify for this guarantee you must email us within
24 hours
of placing your order with us and provide the other
website
address, their item number, price and shipping charge.
Upon verification, we will adjust your total order price
accordingly.
OTHER GUARANTEES/RETURN POLICY:
All items are guaranteed to be free of defects
or replaced free of charge.
Additional guarantees may apply to different items.
You must email us, within 30 days of your order date,
for a return authorization before shipping item(s) back.
All of our packages are shipped insured.
In case of damage in shipping, you should retain the
carton
and all packing material for inspection by the shipping
service.
Then email us, within 21 days of the date of shipment,
to report the damage.
All non-defective returns are subject to a 20% restocking
fee
and must be returned within 30 days of order date.
Items must be in resaleable condition with all original
packaging.
SUBSTITUTIONS:
We reserve the right to update model designs, or substitute
models
or colors whenever these changes represent an equal
or better value
for our customers.
SHIPPING:
Please allow 2-3 business days for processing your order
(after receipt of your payment or clearance of a personal
check)
and 5-10 business days for shipping, depending on your
location.
Shipping is generally handled by UPS Ground which requires
a
street address (no P.O. boxes), with occasional shipment
by the
United States Postal Service.
Shipping & handling charges are additional
and are based on the total amount of your order (after
all discounts).
In most cases, these charges represent only a part of
the actual cost.
We'll pay the rest. If your order is:
up to $24.99........................add $8.95
from $25.00 to $49.99........add $9.95
from $50.00 to $74.99......add $10.95
from $75.00 to $94.99......add $12.95
$100.00 or more............FREE
*
The above rates are for the Continental U.S. only.
For shipping outside the Continental U.S., please email
us.
For certain extra large or extra heavy items, additional freight charges
may apply, even if the total purchase is over $100.
Such items are maked with an asterick *
in their descriptions.
GIFT CERTIFICATES:
Not sure what to give as a gift? Consider a Gift
Certificate.
It's the perfect solution - it's easy on you and the
recipient will love
being able to choose exactly what he or she wants,
from the thousands of items available.
We offer certificates in various denominations.
You can even elect to make the certificate all inclusive,
by including all regular shipping charges.
Just email us and
let us know how much you want to spend.
SALES AND USE TAX:
For shipments to Arizona, California and Florida,
applicable sales or use tax will be added.
