If your Matrix product needs service:
Please contact us prior to shipping, then package the item and mail it to: Matrix Machine Tool Modification Corp. 100
Boxart St. Rochester NY 14612 prepaid and insured.We will not be held responsible for damaged or lost shipping but we will
assist the sender in processing any shipping insurance claims.
Please include the following:
- Dated proof of oridginal purchase.
- A note describing the problem.
Exclusions:
If it is determined by Matrix that the defect or malfunction was caused by damage resulting from operation of the product
contrary to the disclaimer, misuse or abuse or disassembly by anyone other than Matrix then this warranty shall NOT
apply. Damage caused by leaking batteries, fire, improper lubrications, over inflated air pressure, improper air line connections
or aircraft CRASHING is not covered by Matrix Machine Tool Modification Corp.'s limited warranty.