Email

Subject Line

You MUST fill in the Subject line for your email message as follows (otherwise, your message will very likely get lost amid the spam): 
CS number : section lastName, firstName - subject

Example:

IF you are sending an email regarding CS 99, and IF you are enrolled in section 8888, and IF your name is Ebenezer Scrooge, and IF you have a question about the ghost of Christmas past, then the Subject line should be: 

CS 99 : 8888 Scrooge, Ebenezer - ghost of Christmas past

Note that this is just an example -- please use YOUR section number, YOUR name, etc. Thanks.

Your Email Address

Please make sure you have a good email address in both ISIS and smconline/eCollege/eCompanion as follows:

1. To check/update your student info in ISIS, go to the SMC website (http://www.smc.edu), point to Current Students, click on Student Self-Service System, and login.
2. To check/update your student info in smconline/eCollege/eCompanion, go to www.smconline.org, login, and click on Student Profile.

Asking for help with a problem

• When describing the problem, be specific. 
• For example, were you to ask the following question:

My program won't work. What's wrong with it?

My answer would be: You haven't debugged it yet.

• However, if your question was: 

When I run my program, I get the following error message: "Syntax error on line 3". 
Line 3 of my program is: Dim x = 0

My answer would be: In VBScript it is illegal to initialize a variable in the declaration statement.

From these two examples you may conclude (properly) that vague questions that indicate a lack of effort on the student's part receive similarly vague answers that indicate a commensurate lack of effort on the instructor's part. Whereas, specific questions that indicate an appropriate amount of effort on your part, will likely engender helpful answers.

• Give the exact error message you got.
• If the problem is with a program you are writing, include any source code and indicate where the problem occurs.

Send email to

  geddes_james@smc.edu

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