I do Quality Technical Documentation

and

===> I TEST it! <===
Ideally, if the customer doesn't need anything but the document to accomplish the task, then, the writing meets the usability test.
Included in these pages are my quality standards, my documentation styles, samples of my work, and resumes.

<=== === ====== ====== ====== === >

My documentation is:
Easily readable by your intended audience.
Professionally written and illustrated.
Edited and proofread.
Available in on-line and "hard copy" versions.
International Organization for Standards (ISO) 9000 compliant.    
Tested to ensure that the document accurately describes the subject.

I research and write:

User Manuals.

Software Administration, Development, And Installation Guides.

Procedures.

Program Manuals.

UNIX Manual Pages.

On-line and "hard copy" help documentation.

Web Pages that -

  • You can access with just about ANY browser .
  • Normally load in less than 45 seconds.
  • Contain essential, clear, and easily retrievable information.
  • Reference spots within the customer's web space and not every one else's.

Samples of my writing:

Note: Some of these documents are in Portable Document (PDF) format. You'll need ADOBE Acrobat Reader to read them.
Get a free copy of Adobe Acrobat Reader.
My major clients have been:

Broadband Technologies

AT & T.

Data General.

United States Army.

Northern Telecom (Nortel).

Science Applications International (SAIC)

North Carolina Department of Transportation

Sumitomo Electric

American Express

Lucent Technologies

Microsoft

Pliant Technologies

Avant!

Intel

others not so well known but equally important

To save the need for a client providing valuable office space and equipment, I can make site visitations as needed and prepare the documentation at my technologically up-to-date facility. I have a high-speed modem, several computers with compact disc writers, digital processing equipment, and printers.

Send mail:
Resume in PDF format.
Resume in Microsoft Word format

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