Let's keep this a short, clear thread on the official policy regarding where you can purchase the
box, what discounts/rebates might apply, and still get the $199 Lifetime transfer.
So if you are a TiVo employee, please
post.
If you have already gotten an S3 from someplace other than TiVo.com
AND have gotten the transfer from
TiVo, please post details like price/rebates for box and what circumstances allowed you to get the transfer (ie. special exception,
'standard' policy, etc.)
If you have an S3
already activated, what is your experience trying to transfer Lifetime
thereafter?
Thanks.
Answers:1.
The Official Policy no longer requires buying from TiVo, and TiVo has been allowing transfers for people who bought elsewhere before the policy change.
It is not,
however, advisable to count on the retail exceptions longer term. They may only last until TiVo's own fulfillments stabilize.2.
Activating the S3 and then calling to transfer involves cancelling existing S3 service, but should be managable with some
extra CSR effort within the 30 day return period. It is very likely that beyond the 30 day return period you will either not
be able to Transfer at all or at least incur a cancellation penalty.
3. Your old TiVo converts to the then applicable
one year monthly rate (
$19.95 at press time) once the free year is up, until you call and specifically request another
arrangement.
4. If you purchased an S3 at TiVo.com, but also bought an S3 elsewhere, you will be able to either
refuse shipment or send it back without any costs to you. It may be advisible to call TiVo and get permission (noted on your
account) before taking such action.
