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Regional Accreditation Evaluative Criteria
and Quality Assurance William Troutt, Assistant Director of
the The Journal of Higher Education, Vol. 50:2. (Mar. - Apr., 1979), pp. 199-210. Regional accrediting
associations serve many purposes, but the public identifies them primarily with their quality assurance function. Various
higher education consumers rely heavily on the judgments of regional accrediting associations to satisfy concerns about institutional
quality. Students, faculty, employers, federal and state governments, and the public in general see regional accrediting association
approval as evidence that an institution meets qualitative criteria. For all the public
confidence they possess, regional accrediting association standards receive considerable criticism. Some critics charge that
accreditation's evaluative criteria fail to relate in any way to the educational accomplishments of students [7]. Others go
so far as to say that regional accreditation has stopped, for the most part, making quality distinctions [18]. Despite their importance,
accreditation criteria receive very little attention from researchers or scholars in higher education. Even criticisms of
accreditation criteria fail to offer any detailed information either about specific accreditation criteria or their overall
character. This review focuses on (1) identifying regional accreditation criteria that propose to assure institutional quality,
(2) recognizing major assumptions underlying these criteria, and (3) reviewing accreditation criteria in light of available
research on correlates of educational quality. Unlike most commentaries on regional accreditation, this paper represents a
perspective from outside the accrediting community. This analysis emerges, not out of experiences in accreditation, but from
a review of publications of the six regional accrediting associations. It does not ad-dress specific steps in the accrediting
process such as the self-study. As a [[200]] critique of accreditation practices, this study is useful to the extent that
published standards or guidelines from each regional accrediting association (available as of January 1978) reflect actual
practice. Regional Accreditation
Evaluative Criteria Regional accrediting association
evaluative criteria vary in format, emphasis, and terminology, but they share common areas of concern and similar assumptions
about appraising educational quality.1 A review of published evaluative criteria of the commissions on higher education
of the six regional accrediting associations suggests eight areas of concern for the most part common to all associations.
These areas include: (1) institutional purposes and objectives, (2) organization and administration, (3) financial resources,
(4) physical resources, (5) library/learning center, (6) student services, (7) faculty, and (8) educational program. Three
regional accrediting associations also employ criteria for research, graduate study, and special activities such as off-campus
programs. Statements in the published
criteria of regional accrediting associations identify these criteria with the maintenance of educational quality. An examination
of accrediting association criteria reveals, however, that they serve a variety of purposes. It also suggests that not all
criteria claim either a direct or indirect relationship to quality. A textual analysis of published
regional accrediting association criteria reveals that five of the eight criteria listed above claim some association with
quality assurance. Most regional associations suggest a relationship exists between institutional quality2 and
criteria for: (1) institutional purposes and objectives, (2) educational program, (3) financial resources, (4) faculty, and
(5) library/learning center. Assuming some consensus exists that these five areas represent checks of institutional quality,
the question becomes whether or not any relationship exists between these criteria and institutional quality. Identification
of the assumptions underlying these criteria, however, needs to precede that examination. [[201]] Regional accrediting association3
criteria for assuring quality appear to rest on three basic assumptions. First, accreditation criteria assume that judgments
about institutional quality should rest on inferences from certain conditions rather than direct assessment of student performance.
Second, they assume that no common benchmarks exist for assessing institutional quality. Third, current accreditation criteria
equate higher education with a production process. Inferential Character
of Quality Assurance Regional accreditation
criteria assume that certain conditions and resources assure institutional quality. Accrediting associations defend this indirect
approach to quality assurance on the grounds that a direct assessment of quality in terms of student performance would infringe
on institutional autonomy. The Northwest Association indicates, "The standards for the accreditation of postsecondary institutions
describe conditions and principles which characterize educational effectiveness rather than prescribe the means of achieving
effectiveness" [17, p. 15]. It does not necessarily follow, though, that a direct assessment of ends necessitates a prescription
of means. .On the contrary, requiring institutions to fulfill certain conditions and have certain resources would constrain
an institution far more than a check of end results. Defenders of accreditation
practices might argue that these indirect means for assuring quality represent the best available measures of institutional
quality. Accreditation criteria of most regional associations suggest checking the curriculum is more reliable than checking
the student. Such an argument equates evaluating institutional quality through direct assessment of student performance with
standardized tests. It ignores the long history in higher education of the direct assessment of student achievement by faculty. Relative Definition of
Quality Accreditation criteria generally
assume that no common benchmarks exist for assessing institutional quality. Accrediting associations suggest that imposing
any common measure of institutional quality would destroy [[202]] institutional diversity. All regional associations agree
that institutional evaluation should be solely in terms of stated purposes and objectives. Accrediting associations refer
to this relative approach to institutional assessment as qualitative. The Northwest Association states, "Because of the diversity
of institutional purposes and the processes for achieving those purposes, the standards are qualitative rather than being
stated in quantitative terms" [17, p. 15]. This universal dissatisfaction among the regional accrediting associations with
quantitative data may grow out of the disapproval of quantitative benchmarks that bear no relation to institutional quality.
Current accreditation standards generally assume, though, that no quantitative standards or common benchmarks are acceptable. Accrediting each
institution solely in terms of the achievement of its stated purposes assumes that each institution has worthy purposes. According
to this logic, any institution could be accredited without assessing the character of its goals. Accreditation basically attests
only to the fulfillment of conditions and provision of resources necessary to make achievement on institutional goals likely. Fundamentally, regional
accreditation's relative definition of quality emerges because of a lack of a commonly accepted definition of a college degree.
Since the abandonment of the classical curriculum and the rise of the elective system, the meaning of a college degree has
been unclear. Accrediting agencies remain either reluctant or unable to deal directly with this problem. Production Model for
Higher Education Any assessment of institutional
quality hinges on assumptions about the nature of the educational process. Assuming regional accrediting associations associate
institutional quality with student achievement, regional accrediting association criteria would appear to equate higher education
with a production process requiring certain treatments and conditions. Reliance on the presence of certain conditions and
resources suggests that students represent raw material to be refined by the education process. Most individuals associated
with accreditation would decry any association of accreditation with an industrial model of higher education. They would contend
that higher education does not lend itself to such a model and point out that their qualitative approach emphasizes the nonindustrial
nature of education. Accrediting associations
nonetheless appear to partially adopt an industrial model for higher education. Instead of checking on the quality of production
outcomes, i.e., student achievement, criteria generally check [[203]] on the quality of the assembly line, i.e., curricula,
faculty, resources, etc. Criteria assume a direct relationship exists between the quality of the assembly line and the quality
of the product. Concerns about the outcomes
of the educational process generally appear only as appendages to accreditation criteria. North Central Association guidelines
state, "A direct assessment of educational and learning experiences in terms of desired outcomes should be undertaken [16,
p. 65]. New England Association standards ask, "Does the institution have information about the post-graduate performance
of its students? If so, what does this assessment suggest about the institution's programs and objectives?" [14, p. 1]. Western
Association guidelines indicate that "an institution is expected to provide evidence of educational outcomes in harmony with
its objectives and appropriate processes" [24, p. viii]. Middle States Association standards offer a plan for the measurement
of outcomes [13]. Southern Association standards call for evidence of evaluation procedures that certify the effective learning
outcomes of students when member institutions submit programs at variance with standards [20]. These statements illustrate
a basic anomaly of most accreditation criteria, i.e., they encourage the direct assessment of educational outcomes but rely
on more indirect measures for assuring institutional quality. Research on Correlates
of Educational Quality Given accrediting association
assumptions about the relation of some criteria to educational quality, it seems appropriate to examine these criteria in
light of available research on correlates of educational quality, i.e., investigations into whether or not certain institutional
characteristics influence student intellectual achievement. Accrediting association publications, like most higher education
literature, fail to specifically define educational quality. This review assumes educational quality must relate in some way
to the intellectual attainment of students. Any research useful in determining
correlates of educational quality must satisfy the following criteria: (1) employ measures of intellectual achievement or
cognitive outcomes, (2) collect data from contrasting types of institutions, and (3) provide information on student change
between admission and a subsequent point in time. The first criterion eliminates perhaps 95 percent of the literature on college
impact, and the other two criteria rule out most of the rest. In a synthesis of this literature, Feldman and Newcomb [5] review
over 1,000 studies of the effects of college on students, but only a handful deal with intellectual outcomes. [[204]] Many of these do not provide
multi-institutional comparisons. Only the following four studies survive this screening process. In one of the earliest
college impact research efforts, Learned and Wood [11] administer comprehensive achievement tests to nearly 45,000 Nichols [15] examines
student academic growth in terms of Graduate Record Examination (GRE) Aptitude Test performance. In this study, scores of
the National Merit Scholarship Qualifying Test (NMSQT) serve as a control for differences in academic ability prior to college.
Nichols' study includes a sample of 356 students at ninety-one colleges. Nichols predicts GRE Aptitude Test scores based on
college entrance examination scores and subtracts these predicted scores from actual GRE Aptitude Test scores to obtain scores
independent of initial student characteristics such as faculty-student ratio, library books per student, ability level of
the student body, and college affluence unrelated to changes in academic performance. Nichols' study suffers
from some important limitations. In addition to its small size, the sample includes only students taking the NMSQT. The use
of a general aptitude test rather than an achievement test further limits the usefulness of the study. Astin [2], in a later study of student academic
growth, also uses the NMSQT as a measure of academic ability prior to college. However, he more appropriately uses as output
measures the GRE Area Tests (general college-level achievement tests in the areas of social science, humanities, and natural
science). Like Nichols, Astin uses an "input-output" model to arrive at scores independent of any input characteristics. The
study involves undergraduates attending thirty-eight institutions, mostly liberal arts colleges, representing both rich and
poor as well as selective and unselective institutions. Astin concludes that traditional indices of institu- [[205]] tional
quality, i.e., a large library, high expenditures per student, a highly trained faculty, a low faculty-student ratio, and
selective admissions policy, do not appear to contribute to student achievement. Astin may present a methodologically sound
study, but a relatively small sample limited to students taking the NMSQT prior to college restricts his study. Rock, Centra, and
Linn [19] report different results in a study of the relationship between college characteristics and student achievement.
Their study involves a sample of 6,855 students from ninety-five colleges. This research also uses GRE Area Tests as the measure
of academic achievement but employs the Scholastic Aptitude Test (SAT) to control for differences in student academic ability
at college entrance. Researchers use an "input-output" model to arrive at scores independent of input characteristics. Unlike
previous research, this study finds a small but significant relationship between student achievement and two college characteristics,
college income per student and the proportion of faculty with the doctorate. This study's shortcoming
lies in the sampling of participating institutions. Of the ninety-five institutions sampled, only ten enroll over 2,000 students
and only four represent state college or universities. The sample hardly represents all of American higher education. Several studies failing
to meet the earlier listed criteria relate in some way to correlates of educational quality. Knapp and Goodrich [10] identify
certain types of institutions as highly productive by using graduate attainment of advanced degrees and other awards as criteria
for institutional quality. Later studies by In his study of the relative quality of graduate
departments, Cartter [3] finds that library resources and faculty salaries correlate with quality ratings, i.e., prestige
relative to other institutions. A recent study of the quality of doctoral programs by the Educational Testing Service [21]
concludes, though, that high ratings on indicators of quality such as reputation, physical and financial resources, and faculty
publications will probably mean lower ratings on indicators of quality such as student satisfaction and ratings of teaching
and the learning environment. [[206]] The Relation of Research on Correlates of
Educational Quality to Accreditation Criteria Five quality assurance criteria
for regional accrediting associations were identified earlier. These criteria cover institutional purposes and objectives,
the educational program, financial resources, faculty, and the library/learning center. Research on correlates of educational
quality ad-dresses each criterion in the following ways. Institutional
Purposes and Objectives The clarity of institutional
purposes and objectives and the degree to which various constituencies understand them represent one index of institutional
quality according to regional accreditation criteria. Unfortunately no research exists to confirm or deny this claim. Only
two studies even remotely relate to institutional quality and institutional purposes and objectives. In a study of college
impact on affective student outcomes at thirteen liberal arts colleges, Chickering and his associates [4] find no support
for the notion that, small liberal arts colleges with distinctive purposes and orientation produce more change
in students than less distinctive institutions. In a major study of colleges and university goals, Gross and Grambsch [6]
note a strong relation between prestige (a popular image of quality) and certain types of institutional goals. Their study
does not address institutional quality in terms of student attainment, however, or the clarity of goals or purposes. Educational Program Educational program adequacy
represents another accrediting association quality check. Educational programs must be congruent with institutional purposes
and contain a certain amount of general education. Limited research fails to confirm a relationship, however, between educational
program differences and student achievement. Learned and Wood's massive study of Financial Resources Accrediting associations
also view financial resources as a determinant of institutional quality. Criteria ask for evidence of financial stability,
but define financial stability solely in terms of resources necessary to carry out institutional purposes. Limited research
on the relation of financial resources to educational quality produces inconclusive results. In his examination of student
academic growth in terms of GRE Aptitude Test performance, Nichols [15] finds no relation between academic growth and college
affluence. In a similar study using GRE Area Tests as performance measures, Astin [2] concludes that high expenditure per
student does not appear to contribute to student achievement. In another study using GRE Area Tests as measures of achievement,
Rock, Centra, and Linn [19] report a small relationship between student achievement and college income per student but no
relationship between achievement and college per student expenditures. Faculty Accrediting associations
indicate that faculty qualifications represent another significant check of institutional quality. Accreditation standards
uniformly state that faculty preparation and experience must be such as to further institutional purposes. Available research
provides differing results on the relationship of faculty qualifications to educational quality. Nichols' 1964 study [15]
fails to test the relationship between faculty credentials and academic growth, but he does note the lack of a relationship
between student-faculty ratio and student academic performance. Astin [2], in his 1968 study, finds measures of student achievement
unrelated to either a highly trained faculty or a low student-faculty ratio. A 1970 study by Rock, Centra, and Linn [19],
however, does report a small but significant correlation between student achievement and the proportion of faculty with the
doctorate. Library/Learning Center All regional accrediting
associations note the importance of the library as a benchmark of institutional quality. Accreditation criteria do not specify
minimal library size, but they do indicate library resources must adequately support institutional programs. Available research
finds no relationship between differences in library resources and student achievement. Nichols' research [15] uncovers no relation between
library books per student and changes in student academic performance. Astin [2] also fails [[208]] to find a relation between
library size and academic outcomes. Rock, Centra, and Linn [19] likewise discover no relationship between student achievement
test performance and either the total number of library books or the number of library books per student. Cartter's study
[3] of departmental rankings represents the only literature showing a correlation between any measure of institutional quality
and differences in library resources. Cartter bases his research, however, on perceived prestige rather than measures of academic
performance. Conclusions The preceding review suggests
available research cannot substantiate the claim that certain accrediting association criteria assure institutional quality.
It also illustrates, however, the difficulty in authoritatively stating that research demonstrates the lack of any relationship
between ac-crediting association criteria and institutional quality. This test of accreditation standards by available research
suffers from three major weaknesses. First, the small number and inherent limitations
of the studies involved makes this review inconclusive. Four studies hardly represent a definitive examination of American
higher education, especially four studies limited in their sampling either by type of institution, type of student, number
of students, or geography. Second, the examinations used to measure academic performance further limit the interpretation
of research results. A test of intellectual aptitude, such as the one employed by Nichols, measures relative ability rather
than achievement. Even achievement tests, however, represent limited measures of educational quality. The two achievement
tests used in these studies measure only the broad general outcomes of education and do not reflect the distinctive curricular
emphases of individual institutions. Third, the "input-output" model for assessing college impact employed in three of the
four studies reviewed may fail to accurately reflect actual increases in student achievement. Some critics of this approach
suggest that corrections for entering student aptitude and achievement may under certain conditions mask the effects of college
environments [5, p. 360]. Fourth, substantiation of accreditation criteria does not represent the initial purpose of these
four studies. These studies view institutional characteristics, e.g., number of library books, in terms of highs versus lows
rather than acceptable versus unacceptable. Ideally, a study designed to substantiate accreditation criteria might more appropriately
focus on institutional characteristics of accredited institutions and the achievements of their students versus the institu
[[209]] tional characteristics of nonaccredited institutions and the achievements of their students. Unfortunately, the limited
number of unaccredited institutions makes such a study unlikely. Conclusions drawn from this
review hinge on where the burden of proof lies. Do accrediting associations have an obligation to substantiate the claim that
their criteria assure institutional quality? Or, should accrediting associations consider their quality assurance claims valid
until research concludes otherwise? Accreditation criteria do
not emerge out of empirical research. They grow out of experienced educators' judgments as to what characteristics constitute
a reputable institution. In this respect, accreditation criteria resemble moral precepts or criteria for club membership. Accreditation criteria,
however, function in a broader context. They make factual assumptions about institutional quality that can affect unaccredited
institutions very adversely. Accreditation in many instances may be synonymous with institutional survival. Accreditation
decisions should continue to be based on the opinions of professional educators, but their judgments should rest on solid
empirical and philosophical grounds. In identifying underlying
assumptions of accreditation criteria, this review questions the philosophical basis of accreditation criteria. This review
also points out the frail empirical basis of many accrediting association criteria. It further illustrates the difficulties
in substantiating any indirect approach to quality assurance. Other approaches to quality assurance through a system of regional
accreditation merit investigation.4 Notes 1For example, the North Central Association and the Western Association refer to their evaluative criteria
as "guidelines" while the other four regional associations call these criteria "standards." Whether their approach to evaluation
emphasizes a very general guide or specific standards, each regional accrediting association points to several areas considered
important in assessing the quality of postsecondary institutions. 2This study assumes that any definition of institutional quality relates in some way to the academic
performance of an institution's students or the intellectual achievement of its graduates. 3Regional accrediting association or regional accreditation
refers to the dominant perspective of the six regional accrediting associations. The published evaluation criteria of
the six regional accrediting associations share many common features, more than enough to merit dealing with them collectively,
but one or two associations may vary from other associations on a given point. 4For a discussion of other approaches to quality assurance see [23]. References 1. Astin, A. W. "A Re-examination of College
Productivity." Journal of Educational Psychology, 52 (1961), 173-78. 2. Astin, A. W. "Undergraduate Achievement and Institutional Excellence." Science,
161 (1968), 661-68. 3. Cartter, A. M. An
Assessment of Quality in Graduate Education. 4. Chickering, A. W.,
J. McDowell, and D. Campagna. "Institutional Differences and Student Development." Journal of Educational Psychology, 60
(1969), 315-26. 5. Feldman, K. A., and
T. M. Newcomb. The Impact of College on Students, Vol. I. San Francisco: Jossey-Bass, 1969. 6. Gross, E., and P. V.
Grambsch. University Goals and Academic Power. 7.
Hefferlin, J. B. L. "Avoiding Cut-Rate Credits and Discount Degrees." In Planning Non-Traditional Programs, edited
by K. P. Cross and 8. 9. Jacob, P. E. Changing
Values in College: An Exploratory Study of the Impact of College
Teaching. 10. Knapp, R. H., and H.
B. Goodrich. Origins of American Scientists. 11. Learned, W. S., and
B. D. Wood. The Student and His Knowledge. 12. Lehman, 13. Middle States Association
of Colleges and Schools. Characteristics of Excellence in Higher Education.
14. 15. Nichols, R. C. "Effects
of Various College Characteristics on Student Aptitude Test Scores." Journal of Educational
Psychology, 55 (1964), 45-54. 16. North Central Association
of Colleges and Schools. Handbook on Accreditation. 17. Northwest Association
of Schools and Colleges. Manual of Standards and Guide for Self-Study. 18. Orlans, H. Private
Accreditation and Public Eligibility. 19.
Rock, D. A., J. A. Centra, and R. L. Linn. "Relationships between College Characteristics and Student Achievement." American
Educational Research Journal, 7 (1970), 109-21. 20. Southern Association
of Colleges and Schools. Standards of the College Delegate Assembly. 21.
The Assessment of Quality in Graduate Education: Summary of a Multidimensional Approach. 22. Thistlehwaite, D. L.
"College Environments on the Development of Talent," Science, 130 (1959), 71-76. 23. Troutt, W. E. "The
Quality Assurance Function of Regional Accreditation." Unpublished doctoral dissertation, 24. Western Association
of Schools and Colleges. Handbook of Accreditation. |
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Bridging
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