I have never come across anyone
in any business as kind, helpful, intelligent, and amazingly funny as your rep. He's
like a combination debt consultant, customer service professional, big brother, motivational speaker, psychologist, coach
and entertainer all rolled into one person...Any business with him on their team is going to thrive like crazy…
Sincerely,
MR
I just wanted to thank everyone
who has been working on my debts. The phone calls have stopped which is wonderful. I still get statements in the mail from Fingerhut, but file them away.
A special thank you to your
rep who has helped me numerous times and has been so patient to help me understand different things I have encountered. Thanks Guys!!!
Your rep was very patient with
me in helping me…He walked me through several procedures to help me…His patience and persistence to get the problem
taken care of for me was applaudable.
He knew I was having a few problems
understanding some of the details he was telling me, but kept right there with me. I
have Multiple Sclerosis so it takes me a little while to take information and get it formulated to know what I need to do. He even taught me some things I didn’t know I could do, or had tried to figure
out and couldn’t get to work. Having [someone] of such nature is a great
value to a company.
I know this, was I was in banking
for 26 years before being diagnosed with this illness, and patience and persistence is a must when dealing with your customers. Especially if they may be frustrated or upset.
Your rep met up to all of these. I wasn’t upset, but he could tell
I was frustrated. We were able to laugh about it and get it fixed.
I am grateful that there is
an organization out there like you who help people like me who end up in situations that they didn’t count on happening
to them. (Being diagnosed with Multiple Sclerosis and not being able to work
any more.)
Your company was one that I
never thought I would ever have to use as I was not looking at retiring at such an early age, with a loss of income. I am grateful that you are there and handling my financial situation.
Sincerely,
PG
Today I spoke to your representative. He was so funny and reassuring, and had a great voice to boot! He sent me helpful reference documents and found other ways to help me.
The man was a dream…thank you for your wonderful program from all of us desperate people out here!
JS
I would like to thank your rep
for all the kindness and patience he has had with me…He has always addressed my concerns in a prompt and professional
manner.
CH
I would like to take this time
to thank your rep for the help he provided me on a question that I had…He went above and beyond his duty and provided
an impeccable level of services. His efficiency allowed me to resolve my problem
in a timely fashion. Thank you again for your help.
Sincerely,
SP
Dear Sirs,
Thank you so much for taking
the time over the weekend to give my husband Dave a call - he is now totally on board with what is going on. I really appreciate your patience in answering his questions - it has made my life a lot easier!!!
SB
I want to thank you so very
much for your time explaining things to me and giving me options to make a proper decision due to my unfortunate financial
situation…You’re the best!
JB
Dear Sirs,
Thank you for all your help
and everyone who has helped me with this. It’s a big chore and I appreciated
your promptness on this. I’ve learned through this process not to get too
excited and even when I was you were kind enough to reassure me.
Thanks again,
CD
What a smart on the ball personable
gentleman! I dealt with one of your rep’s last week regarding another pending
settlement, and he explained the system to me so well that I was able to leave for my niece’s graduation with a light
heart, confident that I was in good hands.
AW
Just a quick note to say thanks
for helping us out…Our family really appreciates it.
Thanks again,
PM
Thank you so much ERSi! You have been a tremendous help!!! I
really appreciate it more than you know!
EC
