We here at Radio Free Kudzu promise that your order will be processed quickly and efficiently. We also strive to make extra-sure that the sound quality {SQ} ratings listed on this website accurately represent the nature of the sound on the CD-R in question. Painstaking efforts have been in place to make sure that every CD-R listed here has not only been listened to, but carefully critiqued by more than one person before an accurate sound quality rating has been assigned. In the past I have run across people who assign two grades to concert CD-Rs: "Soundboard" and "Audience"; implying that if the source of the sound is from a soundboard, the disc must sound good. Well, I have heard many "Soundboard" recordings that are terrible. Also, I have heard many "Audience" recordings that sound really good. Instead of applying two ratings to sound quality, we here at Radio Free Kudzu have applied five: poor / okay / good / great / excellent. When this is combined with pluses and minuses, this creates fifteen different ratings to describe the sound quality contained on the CD-R in question. For example: a disc might merit an {SQ} rating of "great" or perhaps "great+" or even "excellent-". On top of this, YOU can order for only $1.00, a sample CD-R which randomly samples songs from many of the concerts listed here. You can listen to a song, and look up the {SQ} rating. Compare different songs/concerts and {SQ} ratings. I cannot think of any other R.E.M. website that goes through this much trouble to let you know how your CD-Rs will sound before you even trade.

Beyond this, we have a trader service number you can call with questions or problems. Sometimes e-mail just isn't good enough. Feel free to call our trader service phone number. If by any chance you get voice mail, leave a detailed message with name and number or e-mail. We will get back to you as soon as possible.

Trader Service Phone Number [USA]: 215-837-6737.