Cannot Save E-Mail Account Password in Outlook Express

When you use Outlook Express, you may not be able to save the password for your e-mail account. 

CAUSE
This behavior can occur if you use Webroot Software Window Washer and you configured Window Washer to clear Auto Complete form data. 

RESOLUTION
To resolve this issue, click to clear the IE 5 Auto Complete Form Data check box in Window Washer.

For information about how to configure Window Washer, please contact Webroot Software or read the documentation for Window Washer. 

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Intermittent loss of password within Outlook Express
User is required to fill in authorisation box when collecting mail, even though password saved previously.

FAULT FIX:
Remove mail account, close down Outlook Express, restart, remake account from scratch.