Norton AntiVirus after you have gotten the Klez virus
Cannot find MSIEXEC.EXE
No sound form your PC, what do you do?
Logical thinking and some investigation.
Are your speakers plugged into the correct sound card output?
Play some music, then plug a stereo headset into the sound card... What do you hear?
Are your powered speakers powered?
Broken Speaker cables?
Check the Software
Every sound card has mixer software of some type. Regardless of whether it's fancy or
plain, its primary job is to let you manage the individual volume of each of the various
inputs, adjust the master volume, as well play the treble, bass, and fader controls.
To check this, double left click the speaker icon, is the mute button checked? Is the
volume level too low?
(The Speaker icon is in the system tray, located at the right side of the taskbar at the
bottom of your screen by your time.) Depending on your sound card you may have one or two
different mixer icons.
Sounds that come from either audio CDs or DVD discs go straight to your sound card's
amplifier. They're piped in via an audio cable attached between your drive and card. If
that cable becomes detached or is broken, you'll be able to hear computer-generated sound,
but not audio tracks.
Audio Driver software Gone?
If you see that the speaker symbol in your task bar has been crossed out, you've probably
lost your audio drivers.
You can check out the situation from the Control Panel (Start > Settings > Control
Panel) by double-clicking the System icon and selecting the Device Manager tab. Scroll
down the list of devices, and you'll probably see something odd with yellow question marks
sticking out like a sore thumb. The "PCI Input Controller" is your joystick, and
the "Multimedia Sound Device" is your sound card. The fix is fairly simple. Just
re-install the card's drivers, which should clear things up. It's also an opportunity
download the latest drivers and install those instead.
Usually a fan bearing. This sound usually changes as the PC heats up
(It will go away or become louder.)
Spray some air into the air exhaust port on the back of your PC. If the noise changes
pitch, that's the problem.
The power supply or it's fan needs replacing. Over-heating power supplies can cause
Your PC's CPU (Processor) cooling fan can also be
causing this noise. The same test also works.
Video - Tips for Beginners
No video (Black Screen)
One of the hardest problems to solve is when you donít get video after turning your computer on. After all, itís kind of hard to read any error messages that appear on-screen without any video display. Here are some things you can check when youíre not getting any video at boot-up:
Make sure the monitor is turned on, plugged in, and connected to the PC.
Verify that the computer is turned on and plugged in and all connectors are snugly in place.
The PCís power supply fan should be working, and the drives should be spinning.
Have you been inside the case?
Take proper safety precautions here.
Don't remove any cover, cable or card with the PC plugged in!
Use anti-static measures. If unsure... Don't do it!
Sometimes, a reversed hard disk cable or drive jumper conflicts can prevent video from appearing on-screen.
Remove the cover. Is the CPU fan working? Is there anything noticeably wrong, like a melted chip, an odd odor, or smoke?
Make sure the video card is firmly seated. If itís a PCI card, try placing it in a different slot. (With an AGP card, you canít do this, however, since thereís usually only one AGP slot.)
Take proper safety precautions.
Remove all circuit boards, drives, etc. so youíre left with only the motherboard, processor (with fan), memory, keyboard, and video card, and restart the system to see if the video displays. If the monitor displays video, start adding pieces back in, one at a time, until you find the problem component.
check does not work in Outlook Express - Windows XP
need MS Word or Works (or compatible 3rd party word processor) for spell
check to function in Outlook Express)
usually applies to Word 97 and WindowsXP, but I've seen it work with other
occurred while the spelling was being checked.
When you click Send , and the "Always check spelling before sending check box"
is selected in the Options dialog box, you may receive the following error
The spell check on this document was halted. Do you want to send anyway?
Most Probable Cause: The Csapi3t1.dll file, which is
located in the Program Files\Common Files\Microsoft Shared\Proof folder
is missing or damaged.
Get this copy
CSAPI3T1.DLL and put it back in the:
Program Files\Common Files\Microsoft Shared\Proof folder
You must re-start
your PC for changes to take effect.
Need a copy
for Scandisk and Defrag
Have you ever tried running scandisk and defrag only to have it constantly restart and never finish. To solve this problem you should boot-up in safe mode then run scandisk and defrag.
To restart Windows 95 in Safe Mode:
1. Restart the computer.
2. Watch the screen while it is still black. When you see "Starting Windows
95," immediately press the F8 key. Windows starts in Safe Mode.
To restart Windows 98 or Windows Me in Safe Mode:
1. Restart the computer.
2. During restart, hold down the Ctrl key until the Windows 98 startup menu appears.
3. Choose Safe Mode from the startup menu, and then press Enter. Windows starts in Safe Mode.
Alternative method to start Windows 98/Me in Safe Mode:
1. Click Start, and then click Run.
2. Type msconfig and then click OK.
3. Click Advanced, and check Enable Startup Menu.
4. Click OK, and then click OK again. Click Yes when you are prompted to restart Windows. Windows restarts and displays the Windows Startup Menu.
5. At the Windows Startup Menu, press 3 for Safe Mode, and then press Enter. Windows will restart in Safe Mode.
6. To restore your system to normal settings, follow steps 1 through 4 and uncheck Enable Startup Menu.
7. Restart the computer.
If all else fails:
1. Insert a nonbootable floppy disk into your disk drive.
2. Restart the computer. You will see an error message similar to, "Non-System Disk, please replace the disk and press any key."
3. Eject the floppy disk and start tapping the F8 key repeatedly until you see the Windows Startup Menu.
4. Using the cursor keys, scroll down to Safe Mode, and then press Enter.
To restart Windows 2000 in Safe Mode:
1. Start Windows, or, if it running, shut it down and restart.
2. When you see the black-and-white Starting Windows bar at the bottom of the screen, press F8. The Windows 2000 Advanced Options Menu appears.
Choose Safe Mode.
Windows XP restart in Safe mode.
To start Windows in Safe mode:
1. Start Windows, or if it is running, shut it down and restart it.
2. As soon as the BIOS has finished loading, continually tap the F8 key until the Windows Advanced Options menu appears.
3. Using the cursor keys, scroll down to the appropriate Safe mode and press Enter.
with Acrobat Reader when printing
Can't print from Adobe Acrobat Reader
(Or Internet Explorer)
Error: When you click File and Print, the Acrobat errors out.
Cause: Internet Explorer 5x
Cure: Reinstall or Upgrade Internet Explorer.
I suggest un-install Acrobat reader, Upgrade Internet Explorer, then re-install Acrobat reader.
reports low on virtual memory
5-31-06 Symantec repairs flaw in software
Symantec Corp. has repaired a serious problem with versions of its leading antivirus software, which protects some of the world's largest corporations and U.S. government agencies.
"Your system is low on virtual memory. Windows is increasing the size of
your virtual memory paging file."
After installing Norton Internet Security 2000 or 2002, you run LiveUpdate, which
installs the product update for NIS. Upon shutting down or restarting the
computer, you see the message: "Your system is low on virtual memory.
Windows is increasing the size of your virtual memory paging file..."
You get this message every time you shut down or restart.
Symantec has confirmed this situation to be an issue with Norton Internet Security. To resolve the
problem, download and run the file LRSetup.exe. This file updates the
LiveRegistration code that is in NIS. The updated version of this file is
Go to the link above, click the file name LRSetup.exe, and
choose "Save this file to disk." To run the file, open Windows
Explorer, locate the file, and double-click the file name.
Installing Norton AntiVirus
after you have gotten the Klez virus.
If you get this error:
"Cannot find MSIEXEC.EXE"
Windows installer may have become damaged
Here's a fix and it's on Norton's CD: Go