TURNED ON --- EIGHT VITAL INSIGHTS
by Roger Dow and Susan Cook. HarperBusiness, 1996
FORWARD by Tom Peters (pxi-xvii)
PREFACE --- Long-term vitality (pxvii-xxvi)
There are eight vital insights that reveal how to achieve balance in an organization.
These are the "building blocks" of long-term vitality of a "TURNED ON" organization: (pxxi)
Insight 1) Build a strong foundation (p1-40)
Insight 2) Make every customer feel special (p41-66)
Insight 3) Have the courage to set bold goals (p119-180)
Insight 4) Simplify, simplify, simplify (p95-118)
Insight 5) Make technology your servant (p119-150)
Insight 6) Measure well, act fast (p151-180)
Insight 7) Unleash the power of people (p181-242)
Insight 8) Lead with care (p243-280)
VITALITY SCORECARD (p281-288)
You can measure the long-term "vitality" of your organization by using the "Vitality Scoreboard" in the book!