TURNED ON --- EIGHT VITAL INSIGHTS
by Roger Dow and Susan Cook. HarperBusiness, 1996



FORWARD by Tom Peters (pxi-xvii)

PREFACE --- Long-term vitality (pxvii-xxvi)

There are eight vital insights that reveal how to achieve balance in an organization. These are the "building blocks" of long-term vitality of a "TURNED ON" organization: (pxxi)
    Insight 1) Build a strong foundation (p1-40)

    Insight 2) Make every customer feel special (p41-66)

    Insight 3) Have the courage to set bold goals (p119-180)

    Insight 4) Simplify, simplify, simplify (p95-118)

    Insight 5) Make technology your servant (p119-150)

    Insight 6) Measure well, act fast (p151-180)

    Insight 7) Unleash the power of people (p181-242)

    Insight 8) Lead with care (p243-280)

VITALITY SCORECARD (p281-288)

    You can measure the long-term "vitality" of your organization by using the "Vitality Scoreboard" in the book!

INDEX (p293-302)


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