TEAM BUILDING --- AN EXERCISE IN LEADERSHIP --- A PROVEN WAY TO INCREASE ORGANZATIONAL EFFECTIVENESS by Robert B. Maddux. Crisp, 1988
PREFACE
ABOUT THIS BOOK
WHICH OBJECTIVES DO YOU WANT TO ACHIEVE?
GROUPS VERSUS TEAMS
GROUP MANAGERS VERSUS TEAM LEADERS
TEAM CONCEPTS CAN BE APPLIED IN ANY ORGANIZATION
WHAT CAN TEAM BUILDING DO FOR ME?
ATTITUDES OF AN EFFECTIVE TEAM BUIDER
CASE 1 --- Can this supervisor be saved?
CASE 2 --- Which supervisor would you prefer?
[1] Select qualified people (p29-30)
[2] Make training useful (p311-31)
[3] Employee focus and commitment (p33-34)
[4] Make commitment possible (p35-36)
[5] Involve the team in setting goals and standards (p37-38)
[6] Teach employees problem solving techniques (p39-40)
[7] Conditions which support team problem solving (p41-42)
CASE 3 --- The complaining employees
CASE 4 --- Resolving conflict
READING REVIEW
[1] Ten unforgivable mistakes
[2] Develop a "personal action plan" (p67-68)
[3] Voluntary contract (p69)
ANSWERS TO CASES (p70-71)