SKILLED HELPER --- MODEL, SKILLS, AND METHODS FOR EFFECTIVE HELPING by Gerard Egan. Brooks/Cole Publishing, 1975, 1982
PREFACE (pvii-viii)

1 ) INTRODUCTION (p2-28)

2) OVERVIEW OF THE "HELPING MODEL" (p30-56)

3) STAGE 1 --- Problem exploration and clarification (p57-81)

    Part One --- Attending and listening --- the bases of effective responding (p57-81)

4) STAGE 1 --- Problem exploration and clarification (p82-116)

    Part Two --- Helper response and client self-exploration (p83-116)

      Training as "treatment" in Stage 1: (p115-116)

      (1) Presenting the concept

      (2) Clarifying the concept

      (3) Modeling

      (4) Demonstrating

      (5) Practicing

      (6) Providing feedback

      (7) Taking care of maintenance needs

    This is the "form" that training takes!

5) STAGE 1 --- Problem exploration and clarification (p118-147)

    Part Three --- The foundations of helping --- respect, genuiness, and social influence (p119-147)

      Summary of the work of Stage 1 --- Helping your "client" explore the issues as concretely as possible, in terms specific to the situations involved:

      (1) Relevant experiences, behaviors, and feelings

      (2) Relevant environmental influences

      (3) Relevant principles of behavior --- such as reinforcement, avoidance, and the like

6) STAGE 2 --- Developing new perspectives and setting goals (p148-183)

    Part 1 --- The skills of "summarizing, information giving, and advanced empathy" --- the conditions for effective challenging! (p149-183)

7) STAGE 2 --- Developing new perspectives and setting goals (p184-221)

    Part 2 --- The skills of "confrontation, counselor self-sharing, and immediacy" --- the task of setting goals! (p185-221)

8) STAGE 3 --- Action! (p222-255)

    Part 1 --- The development and sequencing of programs (p223-255)

      Requirements for creativity (p231-232)

      (1) Optimism and confidence

      (2) Acceptance of ambiguity and uncertainty

      (3) A wide range of interests

      (4) Flexibility

      (5) Tolerance of complexity

      (6) Verbal fluency

      (7) Curiosity

      (8) Drive and persistance

      (9) Independence

      (10) Nonconformity or reasonable risk taking

      Primary deterrents to creativity, when innovation is hindered by the following:

      (1) Fear

      (2) Fixed habits

      (3) Dependence on authority

      (4) Perfectionism

      Therefore, imagination and creativity are most useful at this point of Stage 3, but it is another thing to help clients stimulate their own creative potential!

9) STAGE 3 --- Action! (p256-291)

    Part 2 --- Implementing and evaluating programs (p257-291)

10) EPILOGUE (p293-304)

REFERENCES (p305-315)

AUTHOR INDEX (p317-320)

SUBJECT INDEX (p321-324)

Go to: Teamwork Issue at Work
Go to: Leadership Essay
Go to: Home Page Index
Go to: Interactive Index