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SET-UP-TO-FAIL SYNDROME --- HOW GOOD MANAGERS CAUSE GREAT PEOPLE TO FAIL by Jean-Francois Manzoni and Jean-Louis Barsoux. Harvard Business School Press, 2002

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PREFACE

ACKNOWLEDGMENTS

1) The "Set-up-to-fail" Syndrome (p1-15)

2) When common sense fails us (p17-43)

3) Set-up-to-fail --- a vicious cycle (p45-65)

4) Labels, biases and misperceptions (p67-86)

5) Colluding to collide (p87-111)

6) The cost iceberg (p113-134)

7) Blinders of our own making (p135-159)

8) Cracking the syndrome (p161-195)

9) Preventing the "Set-Up-to-Fail" Syndrome (p197-219)

10) Getting there (p221-250)

NOTES (p251-269)

INDEX (p271-278)

ABOUT THE AUTHORS (p279-280)

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