THE POWER OF NICE --- HOW TO NEGOTIATE SO EVERYONE WINS ---
ESPECIALLY YOU by Ronald M. Shapiro and Mark A. Jankowski with James Dale.
1) Negotiation (p1-26)
2) I win --- you lose negotiation --- an exercise in flawed logic (p27-44)
3) WIN - win negotiation (p45-62)
4) The three ps --- and the "Big L" (p63-88)
5) Prepare or else (p89-112)
6) Probe, probe, probe (p113-132)
7) Propose --- but not too fast --- getting the other side to go first (p133-156)
8) Difficult negotiations (p157-182)
9) Negotiating from weakness (p183-200)
10) Unlocking deadlocks (p201-228)
11) Building relationships (p229-248)
12) The portable negotiator --- put the power of nice in you pocket (p249-260)
INDEX (p261--268)