EFFECTIVE REFERENCE LIBRARIAN
by Diana M. Thomas, Ann T. Hinckley, and Elizabeth R. Eisenbach. Academic Press, 1981
 PREFACE (pix)

This book is designed to introduce library school students and new librarians to the context and complexity of actual reference work. The skills required by reference librarians are so numerous and varied that reference courses easily become fragmented and emphasize only isolated aspects of reference service.

To remedy this problem, the book describes how the reference department and its staff can function successfully in a variety of contexts and the underlying rationale.

INTRODUCTION (p1-5)

1) Reference function (p7-26)

2) Resources for reference work (p27-39)

3) Evaluating reference sources (p41-64)

4) Selection aids for reference collections (p65-93)

5) Desk technique and the library user (p95-135)

6) Administration (p137-171)

7) Current and continuing issues (p173-193)

APPENDICES --- Responsibilities and ethics --- The profession's view (p195-203)

    A. Statement on professional ethics, 1975 (p195-192)

      [1] A librarian has a special responsibility to maintain the principles of the Library Bill of Rights!

      [2] A librarian should learn and faithfully execute the policies of the institution of which he or she is a part and should endeavor to change those which conflict with the spirit of the Library Bill of Rights!

      [3] A librarian must protect the essential confidential relationship which exists between a library user and the library.

      [4] A librarian must avoid any possibility of personal financial gain at the expense of the employing institution.

      [5] A librarian has an obligation to insure equality of opportunity and fair judgment of competence in actions dealing with staff appointments, retentions, and promotions!

      [6] A librarian has an obligation when making appraisals of the qualifications of any individual employee to report the facts clearly, accurately, and without prejudice, according to generally accepted guidelines concerning the disclosing of personal information!

    B. A commitment to information services --- developmental guidelines, 1979 (p197-201)

    C. Library Bill of Rights (p202)

    D. Resolution on challenged materials --- an interpretation of the Library Bill of Rights (p203)

INDEX --- Name and Title (p205-209)

INDEX --- Subject (p211-214)

Go to: Character Issue at Work
Go to: Leadership Issue at Work
Go to: Performance Issue at Work
Go to: Success Issue at Work
Go to: Leadership Control Essay
Go to: Home Page Index
Go to: Interactive Index