ELEPHANTS DON'T BITE --- HOW DOING THE LITTLE THINGS RIGHT
CAN MAKE A BIG DIFFERENCE IN YOUR CAREER AND YOUR LIFE
by Vernon Crawford. Donald I. Fine, 1991
PREFACE
INTRODUCTION
LESSONS MY FATHER TAUGHT ME
1) Why little things count
2) Etiquette
3) Dressing for business
4) Social savvy
5) Physical appearance
6) Office decor
7) Business politics
8) Communications
9) Personality
10) How to get control of the little things
[1] Love your work
[2] Meditation
[3] Aerobic exercise
[4] Learn to plan
[5] Other --- Insecticides
CONCLUSION