CAUSES OF FAILURE IN PERFORMANCE APPRAISAL AND SUPERVISION
--- A GUIDE TO ANALYSIS AND EVALUATION FOR HUMAN RESOURCES
PROFESSIONALS by Joe Baker. Quorum Books, 1988
TABLES
PREFACE
1) Introduction (p1-6)
2) System evaluation (p7-14)
3) Performance appraisal system design (p15-24)
4) Establishing the performance standard (p25-40)
[1] Reviewing the inputs to appraisal
[2] Supervisor develops tentative standard
[3] Employee develops tentative standard
[4] Establish final performance standard
[5] Consequences of failure
[6] Summary
[7] References
5) Helping employees perform up to standard (p41-52)
[1] Coaching and collecting information on performance
[2] Comparing performance measures with standard
[3] Reinforcing good performance
[4] Identifying causes of poor performance
[5] Removing blocks to good performance
[6] Providing feedback to improve motivation
[7] Consequences of failure
[8] Summary
[9] References
6) Completing performance summaries (p53-64)
7) The performance review (p65-70)
8) Evaluating the system (p75-84)
[1] Evaluating system design
[2] Documenting the design
[3] Evaluating implementation
[4] Determine if objectives are achieved
[5] Evaluate system outputs
[6] Consequences of failure
[7] Summary
[8] References
9) Methods of measuring performance (p85-100)
10) Evaluating measures of performance (p101-120)
[1] Information needed for feedback
[2] Information needed for management decisions
[3] Evaluating methods
[4] Evaluating measures produced by the system
[5] Summary
[6] References
11) Development needs (p121-126)
[1] Staff responsibilities
[2] Actions to correct discrepancies
[3] Uses for the sstem design
APPENDIX A --- Checklist for evaluating system design (p127-136)
APPENDIX B --- Checklist for evaluating implementation (p137-140)
APPENDIX C --- Checklist for evaluating achievement of objectives (p141-150)
BIBLIOGRAPHY (p151-160)
INDEX (p161-164)
ABOUT THE AUTHOR (p165)
The author, Joe Baker, has a doctorate in Educational Leadership and more than 35 years of practical experience as a manager, supervisor, trainer, teacher, and counselor.