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COACHING FOR IMPROVED WORK PERFORMANCE --- HOW TO GET BETTER RESULTS FROM YOUR EMPLOYEES! by Ferdinand F. Fournies. McGraw-Hill, Revised and Updated, 2000

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INTRODUCTION (pxi-xiv)

1) Why managers fail as coaches (p1-11)

2) So what does all this mean? (p12-28)

3) Motivation --- the theories you can and can't use (p29-53)

4) An alternative to psychotherapy (p54-66)

5) A theory you can put to practical use (p67-82)

6) Avoiding the communication problem (p83-91)

7) A practical approach to managing people in business (p92-100)

8) The magic of feedback (p101-106)

9) Coaching analysis (p107-155)

10) Coaching --- the face-to-face discussion (p156-188)

11) But what if it does not work? (p189-197)

12) Coaching cases (p198-215)

13) The requirements for you to be successful in eliminating employees' unsatisfactory performance (p216-221)

14) Answers for critical questions and problems (p222-229)

SELECTED BIBLIOGRAPHY (p231-233)

INDEX (p235-240)

ABOUT THE AUTHOR --- Ferdinand F. Fournies is an internationally known consultant, speaker, and former professor at Columbia University's Graduate School of Business. His many books and videos have been reproduced in several foreign languages. (p241)

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Go to: Creativity Issue at Work
Go to: Leadership Issue at Work
Go to: Motivation Issue at Work
Go to: Performance Issue at Work
Go to: Success Issue at Work
Go to: Leadership Essay
Go to: Home Page Index
Go to: Interactive Index

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