Dick and Lois Ellingson'

Dick and Lois Ellingson's Guestbook Archive


	Date:		Wed Dec 27 2000 - 01:47 PM
	Name:		JOHN & DELLA CROXFORD
	Email:		j_croxford@hotmail.com
	Location:		SARNIA, ONTARIO, CANADA
	Comments:		WE PURCHASED A 35'-10" 2000 BOUNDER. OUR HOME IS ON THE MARKET TO BE SOLD. WE WILL BE FULL TIME R.V,ERS SHORTLY. WE ARE LOOKING FORWARD WITH GREAT ANTICIPATION TO THIS NEW LIFE WE HAVE CHOSEN FOR A FEW YEARS. WE PLAN TO VISIT YOUR SOUTHERN STATES DURING OUR WINTER MONTHS, LIKELY ARIZONA AND TOURING OTHER STATES DURING THE SPRING, SUMMER AND FALL OVER A PERIOD OF SEVERAL YEARS. WE WILL BE RETURNING TO CANADA 6 MONTHS OUT OF EVERY YEAR. REGARDS JOHN & DELLA

	Date:		Sun Dec 31 2000 - 04:39 PM
	Name:		Mitch & Doris Coffey
	Email:		MTcoffey@aol.com
	Location:		Warrenton,Va.
	Comments:		Enjoyed your dairy and will check back again. Mitch

	Date:		Fri Jan 05 2001 - 02:28 PM
	Name:		Kathy Wedvik BMI
	Email:		wedvik@nwlink.com
	Location:		Auburn, Wa.
	Homepage:		http://www.geocities.com/kathywedvik/
	Comments:		Enjoyed reading about your travels! Sounds like a lot of fun! I'm hoping to get some of my radio releases played at kmps and kayo, so if you can put a good word in it would be much appreciated.

	Date:		Fri Jan 12 2001 - 02:52 PM
	Name:		Steve
	Email:		Godssoldier35@webtv.net
	Location:		Florida
	Comments:		Yes i would say You have to be very carefull when purchasing an RV. We put a down payment on an RV and today i found out that the blue book value was 2000$ less than what we paid for a year 2000 ..marked down RV at an rv show.. They marked the fleetwood campers up.Ours retail price from them before they marked it down was $4000 higher than the real retail price. THANK GOD the owner did not sighn the agreement ..so we canceled check..I don't even think i want an rv now ;-(

	Date:		Sun Jan 14 2001 - 03:14 PM
	Name:		Peter & Judy Pellow
	Email:		marinedad22@aol.com
	Location:		Flushing, Michigan
	Comments:		I don't own a motorhome yet but would like to have a bounder. Of all the motorhomes I've looked at I like the bounder the best. I have two more years to work before I retire and would like to buy a brand new fully loaded 34 footer with the ford engine. My plans for now is to learn all about rv'ing by reading the bounder sounder and stories like yours to pick up on the problems and the good things about rv'ing. I found your story very interesting and read the whole thing. Every one tells me I should rent a motorhome first to see If I would like it before I buy one, but I figuer the $1,000 I pay to rent one would help to make a down payment on a new one two years from now. When you buy a used one you normaly buy someone elses problems. besides two years from now they will have made more improvements on them and I and the wife like new things anyway. I would like to become a full timer rv'er but the wife wants a place to call home if something should happen to me. Anyway I thought I would make a comment about your letter and let you know that someone has read it. Have a nice day and I'll be reading your letters again. MSGT PELLOW(retire air national guardsman)

	Date:		Wed Jan 31 2001 - 06:58 PM
	Name:		Stanley Van Kleeck
	Email:		svankleeck@austin.rr.com
	Location:		Round Rock, Tx.

	Date:		Fri Feb 09 2001 - 01:01 PM
	Name:		Dr.Motorhome.com
	Email:		rvrental@motorhome.com
	Location:		Motorhome RV Directory
	Homepage:		http://motorhome.com/
	Comments:		I just think you two have a fantastic website! I really enjoyed your content. Im sorry to hear about your Bounder troubles, Sometimes when things are mass produced its bound(er) to happern--opps did I say that I was only kidding. A link to Motorhome.com sure would be nice.

	Date:		Wed Feb 28 2001 - 08:36 PM
	Name:		Pres Lee Presley
	Email:		prespresley@earthlink.net
	Location:		Vista, Ca.
	Comments:		Hi- Read your diary with interest. Sorry you had so much trouble with your class A. My wife won't go traveling in a motorhome, but my buddy and I are checking out all the class C's. I saw a Chassis mount 4wheel drive on the freeway buy couldn't get close- I think it was a KOSY or a KABIN but I can't be sure. My buddy and I like to hunt for gold and check out old abandoned railroads. If you know of a well built chassis mount let me know. Hope you have fun travels. Pres

	Date:		Tue Mar 06 2001 - 03:35 PM
	Name:		Nancy Carmichael
	Email:		Lilfiddler@aol.com
	Location:		Prescott or on the road
	Comments:		Just checking in. Haven't heard from you for awhile and don't know if you are still in Seattle area or have hit the road. The last I heard you were coming south for a wedding. So what's up?

	Date:		Thu Mar 08 2001 - 01:10 PM
	Name:		Alexander + Petra Licht
	Email:		047717906-001@t-online.de
	Location:		21745 Hemmoor Germany
	Comments:		Hallo, the correct Email is 047717906-0001@t-online.de. Sorry, my german Emailadress is longer as american adresses, or? Our English is not so good but we hope your german is better, or? We found you by the radiostation CountryBear, because we want to win the Cdcollection too and your homeadress was very interested. We are living next to Hamburg. Have a good time, Petra & Alexander

	Date:		Fri Mar 23 2001 - 04:47 PM
	Name:		Laura & Bob Madigan
	Email:		rlmadi@aol.com
	Location:		All over the US
	Homepage:		http://www.rvtravelog.com/
	Comments:		Dick & Lois, Wonderful job on your website. Only got to do a quick lookover but really enjoyed what we saw. Looking forward to being able to really sit down and look through it. Laura & Bob

	Date:		Wed Mar 28 2001 - 07:53 AM
	Name:		Dick Davis
	Email:		duodavis@worldnet.att.net
	Location:		Montgomery, AL
	Homepage:		http://home.att.net/~duodavis/
	Comments:		Sorry about the Bounder problems. You're not alone. Trade for an Allegro. You never hear of problems like yours in them - and they will fix anything that is wrong. Your page has a nice format and I enjoyed reading your diary. Please note that your email hyperlink you put on our guest book does not work! Please send me your correct email.

	Date:		Mon Apr 09 2001 - 09:27 AM
	Name:		Sister Sandy
	Location:		Phoenix
	Comments:		I finally found, and read, your journal. Fascinating! What a good time you're having. Love, Sandy

	Date:		Tue Apr 10 2001 - 05:39 AM
	Name:		Bud & Weezie Cox
	Email:		cbudloui@aol.com
	Location:		Canton, Illinois,61520
	Homepage:
	Comments:		Your Website is great. Now that we have found you we will keep up with you in your travels. We live in Canton, IL which is between Chicago, IL and St Louis, Mo so if you ever get a chance to come our way, please do so. We would love to have you and see you. Maybe Snuggles & Mittens could play for a while!!

	Date:		Wed Apr 11 2001 - 07:50 PM
	Name:		Russ & Michele Mercer
	Email:		ming@mecgate.net
	Location:		Orlando, FL
	Comments:		Hi - We just bought our first motorhome - a 1994 Bounder - we are so excited...we can't full time yet - but your site gives us hope...we pick up our new toy Friday...wish us luck and keep the encouragement coming!!

	Date:		Sat Apr 14 2001 - 11:36 PM
	Name:		R.R.R.
	Email:		deathwind1@37.com
	Location:		Ridgefield wa.
	Comments:		one thing you need to have with you to make your stops more interesting, (and who knows you may even find sone gold )is a METAL DETECTOR all full timers should keep one aboard. -----------------------------------------------------------your site is one of the best I have seen-------------------keep up the good work-------------------------------------------------------------------------------------------------signedR.R.R.

	Date:		Tue Apr 24 2001 - 06:36 PM
	Name:		Dave Tholen
	Email:		dtholen@escapees.com
	Location:		Indianapolis, IN
	Comments:		Hope to follow in your footsteps in 2 years. Will be going full-time. Currently own a 1996 Bounder 32H and will be replacing with a Newmar Dutch Star. Thanks for you commentary.

	Date:		Fri May 04 2001 - 08:34 PM
	Name:		John E King
	Email:		diasix@tough.com
	Location:		Chiefland, Fl.
	Homepage:		http://home.talkcity.com/GasolineAlley/blkdiamon/i
	Comments:		Sounds like you guys have had a time of it,its a shame that dealers have no concern for their reputation and will lie and cheat to turn a buck. Do you guys get hasseled much out on the road ? I am a retired freight re-locator spent 30+ years out on the road went through 5 wives ,its a hard life out there and was getting even rougher when I left ,I bet its even harder to earn a buck now. Have fun on your run.

	Date:		Fri May 04 2001 - 08:43 PM
	Name:		John E. King
	Email:		diasix@tough.com
	Location:		Chiefland Fl.
	Comments:		My web site did not link as the end of it did not show up Will try this http://home.talkcity.com/GasolineAlley/blkdiamon/index.html

	Date:		Wed May 09 2001 - 08:23 AM
	Name:		Pat Estelle
	Email:		leste10000@aol.com
	Location:		Myrtle Beach, SC for now
	Comments:		Really enjoyed your site. Will be checking back often. We have a 1994 34J and love it. Would love to hear from other Bounder owners, tips, tricks, answers to problems, etc. any kind of Bounder chit chat. Especially folks with that year and model. We've been full-timers for four and a half years and can't imagine any other way to live. So as long as the health holds, look for us on the highways and byways. Pat and Lee Estelle

	Date:		Fri May 25 2001 - 07:58 PM
	Name:		Coster Archibald
	Email:		coster@ix.netcom.com
	Location:		Newark, CA
	Comments:		I thoroughly enjoyed reading about your adventures. We have considered going full time or semi-full time but have not made the step. It certainly seems that life on the road would be quite an adventure!

	Date:		Sat Jun 02 2001 - 09:45 PM
	Name:		Kade Popham
	Email:		tspopham@vcn.com
	Location:		Gillette, WY
	Comments:		We will leave Gillette tomorrow going to Washington. We were going to visit Poulsbo RV to perhaps purchase a new motorhome, but......will have to find another RV dealer. We were specifically shopping for a Discovery but......forget a Fleetwood motorhome. Thank you for sharing your experience as this has been a real eye opener for us. Just one question, are your ready to give up RVing? Kade Popham

	Date:		Mon Jun 18 2001 - 12:45 PM
	Name:		Brad Hoffman
	Email:		brad.hoffman@excite.com
	Location:		Shakopee, MN
	Comments:		I've been contemplating the purchase of an early 90's Bounder. They seem to be economical for a class A motorhome. I guess your experiences would be a good indication of why. I performed a search on "Bounder" and found your journal. I spent the last hour reading it in its entirety. I'm 33 and do computer consulting. I'm planning on buying a used motorhome, taking off the month of October, and exploring Alaska, Oregon, and Washington with my yellow labrador, Cody. Your journeys were very entertaining. Thank you for the taking the time to publish it. Sincerely, Brad Hoffman

	Date:		Wed Jun 20 2001 - 11:14 AM
	Name:		Yvonne White
	Email:		ywhite@mindspring.com
	Location:		LaGrange, Ga.
	Comments:		My grandson and I found your webb page by accident, and have enjoyed reading about your travels. Thank you for sharing. Yvonne and David White

	Date:		Saturday July 7, 2001 - 06:58PM
	Name:		Alan and Elaine
	Email:		Alaine@san.rr.com
	Location:		San Diego
	Comments:		Wow!! You must be a computer wiz. Loved reading your diary. Thank you for the RV dealership warning. We found your web site because we are looking for a used Fleetwood Jamboree. We had a great time reading about your adventures. Thanks for sharing.

	Date:		Saturday July 21, 2001 - 10:18PM
	Name:		Russell Raper
	Email:		russ@oknet1.net
	Location:		Muskogee, Oklahoma
	Comments:		Hello Dick and Lois, I am happy that you are getting some of your motor home problems fixed. My problems are simular to yours. My motor home is a 1988 36ft. Fleetwood Limited. It was sold as a 1989, 37ft. motor home. Thats not the half of it. When I weighed it I found out that I have 12220# on a 10000# axle, empty. That's over 2200# over the GVWR. In my opinion, that is unsafe. Althought we don't have as much in ours as you do but it drained our savings. I have already reported it to the NHTSA but don't expect them to do much since our motor home is 13 years old. But, I plain to see an attorney to see if I have legal recourse because it was represented as an 1989, 37ft. motor home. I am glad to see that there is still that some are getting there motor homes fixed. Russ

	Date:		Monday July 23, 2001 - 11:11AM
	Name:		BARRY AND JOY VLAD
	Email:		mailto:vladj@aol.com
	Location:		WEST CHESTER, PA
	Comments:		Hi Dick & Lois, I enjoyed reading your diary very much. We just bought a 1998 Bounder last month - no slide out. We are not full-timers, but that is our goal - maybe as soon as next year! I envy you both. Take care. Best regards. Joy:-)

	Date:		Sunday July 29, 2001 - 10:53AM
	Name:		The Jenkins Family
	Email:		lj@americanair.org
	Location:		Woodinville WA
	Comments:		We really love the homepage

	Date:		Monday August 13, 2001 - 11:58AM
	Name:		Sue Christensen
	Email:		chris2@eburg.com
	Location:		Elesnburg, washington
	Comments:		Dick & Lois!! Right on - my husband & I are also VICTIMS of Poulsbo Rv's unethical sales tactics. We bought a 2000 Westport from the Auburn sotre! After the fact we discovered that the "NEW" unit we had purchased had been used as a show model for months. Too compound our disatisfaction we discovered that the model (2000 Westport) was discontinued and it was common knowledge at Poulsbo RV (for everyone except us!!) Our list of problems goes on and on. Four months after purchase the hot water tank ruptured, there is a mysterious stain across all of our ceiling beams, our "floating floor" is entirely loose & has to be held down to get the slide out in, the shower is cracked in numerous places, lights are shorted out, decals peeling off, our TV had over 500 clock hours on it when we purchased the unit, door handles have broken off, cupboard wood has large "fade" marks, the roof has leaked on two seperate occasions, the list is endless and the unit is a year old!! You are very right when you say they lie! All of our Auburn reps did & FLEETWOOD IS NOT ANYMORE RESPONSIVE TO OUR PROBLEMS THAN PUOLSBO RV!! Buyers!!! ~~~~BEWARE!~~~~ Fleetwood & Poulsbo RV are a great team ~ neither of them are service/customer oriented and their products are extremely substandard! It will be a long time before I would ever consider purchase of another Fleetwood unit! The best part came after our latest visit to Poulsbo RV ~ I had to laugh at myself ~ approximately 10 days after our lastest visit, I recieved a survey in the mail from Fleetwood - thinking it was for our latest visit(in May of 2001) I was surprised! The best part came when I opened the letter & found it was for a visit in October 2000!! TYPICAL!!!! Thanks for supplying this page for other VICTIMS!! I hope the read it BEFORE buying.

	Date:		Monday September 3, 2001 - 09:25AM
	Name:		David Nye
	Email:		dnye786@earthlink.net
	Location:		Marysville
	Comments:		While I have never purchased anything from Poulsbo RV, I have on two occasions visted their Everett store. Both times as I left I felt like I had been sleazed, and that was just talking to them, and looking at a few rigs. At the RV show this spring in Seattle, I again talked to representatives of Paulsbo RV. This time I came fairly close to purchasing an RV, but had a bad feeling about how they were trying to complete the deal. Their sales reps do not like to put anything writing. There were several contingencies such as a succesful test drive. I was told that was standard, but the saleserson would not write it on the offer sheet. I put it on myself. This went on covering several subjects. They wanted me to write a check to show we were serious. I learned along time ago, you should never do that. Once they have something of yours, it is extremely hard to get it back. The final issue that stopped everything, was the insulting trade in Allowance they were offering on our truck and fifth wheel. I did give them photo's of the truck and trailer. It came to the point where I followed the salesperson into their finance tent, (against his wishes) demanded my property back and left. Its a shame that any business conducts itself that way, but especially when the finances involved are so high. I wish you the best of luck, and hope all turns out well. Until then, keep up the pressure, I have book marked this page and will forward it to others, as well as look for more updates. Regards, Dave Nye

	Date:		Friday September 7, 2001 - 05:55PM
	Name:		The Emersons
	Email:		llemer@syix.com
	Location:		Northern California
	Comments:		Although we have owned 2 motorhomes, both have been older and used. Minor problems with the Southwind 32footer. But a great motorhome. The newer one, is 27 feet, much too short for long trips, especially with four dogs. But we do it. So far so good. It is an Allegro. But then we don't have slideouts, nor leveling jacks. Maybe simple is better? Always wanted a slide out, but then maybe not. Oh well, a moot dream, can't afford to buy a new one. Maybe we will see you on the road some day! 8>)

	Date:		Thursday September 13, 2001 - 06:17AM
	Name:		Rose Zagel
	Email:		wanabfishin@aol.com
	Location:		Washington
	Comments:		You paid a significant amount of money for problems. It's to bad these people were so deceitful and you have to go to such lengths to correct the problems. For that amount of money you should have warrantees and if it's materials and workmanship I do believe there is no time limit on them correcting the problem they cannot say a year or three years. But for a new product you should not have to endure this. But I guess it is like a new car you get all those little flaws you don't expect to get and you rush to get them all fixed and may end up with more along the way. For that leak that would be a health issue and you could probably get some satisfaction by going through some federal health department. Keep track of repairs maybe this can go through the lemon law...so many repairs in the course of a few months or year and it is a lemon. Not to sure as how the lemon law works but maybe you can look that up. Did you write to the Attorney General of the state? good luck-Rose

	Date:		Thursday September 13, 2001 - 04:38PM
	Name:		Donna Grayce Smith
	Email:		donnagrayce@yahoo.com
	Location:		The Homestead, CA
	Comments:		Hullo, Aunt Lois!

	Date:		Thursday September 27, 2001 - 04:58AM
	Name:		Larry Johnson
	Email:		svhawkwind@aol.com
	Location:		Port Orchard, WA
	Comments:		Wow! We were thinking of buying possibly from these people, which place did you purchase yours from? I'm glad I stumbled on to your website... man I'd hat to make you mad.. ha More of us should do what you've done... the boating industry is crapy too... good job!

	Date:		Wednesday October 24, 2001 - 11:54PM
	Name:		Sherm & Roberta Rodgers
	Email:		rdrodgers@home.com
	Location:		Mission Viejo, CA
	Comments:		I really enjoyed reading about your travels. I have written you an e-mail with some questions.

	Date:		Thursday November 22, 2001 - 11:52AM
	Name:		Pat Nardo
	Email:		pamate@aol.com
	Location:		Des Moines, WA
	Comments:		Dear Fellow RVers: I have been dealing with Poulsbo RV for many years now and have always been stisfied with the maintenance of my vehicle, a 27 foot, 1985 Winnebago Chieftain.When they were Valley I-5 my regular maintenance was done by them and only once did I complain and they made it right. Every once in awhile, things, such as in your case, go awfully wrong and only get worse. I hope you can come to grips with this situation and know that you somehow are not typical of the treatment to be expected from Poulsbo RV.It does make me sad to think that now I should think twice about my next repair schedule at Poulsbo RV.WHen I have my motorhome back from their typically trustworthy shop in Kent, I will follow up to you with my evaluation and whether I will continue my patronage. Good luck with your Bounder. Regards, Pat Nardo

	Date:		Sunday December 16, 2001 - 10:17PM
	Name:		Tomas Lundstrom
	Email:		Nastomas@Aol.Com
	Comments:		Dear, I can relate to your problems with Poulsbo. We purchased a new Discovery from the Auburn Store in 2000. This body was built on a twisted chassis. Everything that was done at Auburn was done very sloppy, especially the "sealant" job by Pamco. Dirt, black streakes, sand and oil stains on the seats where all sealed in. They where suppose to seal the carpet too, when i moved the slide-out after their "sealant" job there was dirt and wood chips under slide out so you know it was never cleaned. Pamco's sealant person told me the whole job takes less than 4hrs. Not bad for $2,000.00. I have a coupon for a new sealant job when they get the rest done to the "Bus". The "Bus" spent last winter in Riverside and is scheduled to spent four months down there this winter too. At least Fleetwood's people are trying. I have suggested that we donate this one to the Airforce for target practice. It seams like these "Buses" are way ower the dealers head. After my dealings with Poulsbo in Auburn they have taken my advice to stick with less complicated RV's like tent trailer. Our experience with the RV industry is that quality is way behind anything else that we ever owned. What adds to the problem is service people that have no clue and comission sales people that only care aboat their comission and will try to sell you anything so they can make a buck. It should be a factory to customer direct sales industry, This way the manufacturers could put the 20 to 30% margin they pay their dealer towards quality instead of someone to get paid for lying. We are planning to trade our "bus" and upgrade. Thanks Tomas Lundstrom

	Date:		Tuesday December 18, 2001 - 07:41PM
	Name:		Louise & Chuck Langeberg
	Email:		drcflang@aol.com
	Location:		Homeland, California
	Comments:		Thank you for the information that Poulsboro RV is not a good place to do business. We received info on a diesel pusher from them but your bad experience have changed our minds to deal with them. Sorry that the state of Washington doesn't have a lemon law and personally I don't have much faith in a Fleetwood product. We think we'll go with Winnebago or Safari diesel or maybe Monaco? We have a 1998 32' Southwind and the 460 Ford w/OD engine and so far we are happy with it. However we are ready to upgrade to a diesel pusher. Sincerely, Chuck & Louise

	Date:		Wednesday December 19, 2001 - 02:17PM
	Name:		Merle Claflin
	Email:		mailto:MWCLAFLIN%20@JUNO.COM
	Location:		Seattle an Arizona
	Comments:		My experience has been just the opposite of yours. Larry in service has corrected every problem I have had, I too took my bounder to the Riverside factory for corrections which were completed in 3 days satisfactorily. It is hard for me to believe that your got that kind of treatment -- perhaps your attitude had something to do with it. I had to be patient, needed to understand their problems fixing the items needing fixing and discuss solutions directly with Fleetwood. They worked with me and I am on my second Bounder from them and definitely will buy a third one from them when ready.

	Date:		Saturday December 22, 2001 - 09:44AM
	Name:		Kay McDonald
	Email:		kritsk@foxinternet.com
	Location:		Lynnwood, Washington
	Homepage:		http://www.usabankcards.com/
	Comments:		I am very impressed by your web site. I'll be 62 in December of 2002 and you gave me more inspiration. I plan on buying a Class "C" because I'm a woman and have to drive it myself and take off for more "Roads Less Travelled". I was planning on retiring in the Greek Islands when I realized I had not yet seen all of our Great Lands here in Wonderful America. I discovered your site when I did a search on Used RV's and got into Poulsbo RV and your web site. I agree that there should be more stringent laws for RV buyers.........however I also believe that a business should monitor itself and establish some sort of credibility to protect its customers. Evidently Poulsbo RV does not do this. Thank you for your input. We need more testimonials (good or bad) for the protection of all of us. Good Luck and Enjoy Kay McDonald

	Date:		Saturday December 22, 2001 - 08:31PM
	Name:		Harvey Tuttle
	Email:		htukttle@attbi.com
	Location:		Bellingham, Wa.
	Comments:		After reading on several different locations of buyers problems with Fleetwood products,not only will I never buy one, I will not even look at one. It is a sorry state of affairs that allows bussineses like these to continue to treat customers in this manner.

	Date:		Friday December 28, 2001 - 09:59PM
	Name:		Charles Puig
	Email:		tracharpu@aol.com
	Location:		Mount Vernon
	Comments:		My wife and I are sorry to hear about your problems with your new motorhome. We currently own a Fleetwood travel trailer. No, we didn't buy it from Puolsbo RV but were ready to trade it in for another one of fleetwoods products cause we had problems with it and where we had orginaly bought it stopped selling Fleetwood trailers.We battled with Fleetwood to fix the problems with our slide out and they did. Only took 5 months cause Poulsbo didn't know what they were doing (neither did the other place in Mount Vernon) I agree that Poulsbo is a rip off. They ran a credit check without our permission to see if we were eligible to buy a new one. Then they tried to scam us with the trade in value and the price of the new one. After I returned home and thought about the deal, I called them up and said they were out of their minds. I agree they suck!!!!

	Date:		Monday January 14, 2002 - 12:39PM
	Name:		CLINTON WAHL
	Email:		CWAHL@TYEEAIR.COM
	Location:		PAINFEILD EVERETT WASH.
	Comments:		Hello i had the same problem in everett me and my brother bought a 1994 komfort 19 ft. in july. we have had it only 6 months my brother stepped on the stairs to get in the trailer and it pulled right out of the floor.so we removed some of the under coating to are suspicion guess what dry rought you could stick your finger write thru the wood in some places.so we took the bottom portion of the paneling off and it's all dry rought 18 inches above the floor we know what "as is "means i expect a few minor repairs but rebuilding the whole trailer come on! somebody knew about this long before we bought it that kind of damage don't happen in 6 months.them guy's are a bunch of damn thieves so we wrote a letter yesterday we will see what happens i guess you think there would be a lemon law on this kind of stuff.

	Date:		Saturday February 9, 2002 - 03:26PM
	Name:		Carole Wright
	Email:		carolewright@qwest.net
	Location:		Moorhead, MN
	Comments:		Sorry to hear of all your troubles with your motorhome. I sure hope Snuggles is still doing well. I rescue Keeshonden and have one of my own, Windy Pines' MrBojangles, CD "Bo". We just lost our other, 11 year old Keesha. Good luck with your future travels!

	Date:		Friday February 15, 2002 - 07:48AM
	Name:		joe whitbeck
	Email:		joew17@aol.com
	Location:		kingston. wa.
	Comments:		I also bought a 2001 expedition from poulsbo r.v, it has over 3000 miles on it as well they told me the same thing, but it also has 37 defects, charging system, carbon monoxide, goes off when it see's low voltage, step go's in and out as you drive it, sways to much, had back to poulsbo rv 4 times one time was over 7 week, they also lied to me several times. there idiots...

	Date:		Sunday February 17, 2002 - 05:28PM
	Name:		Bob Turney
	Location:		Belfair, WA
	Comments:		Thank you for your efforts to inform possible buyers about P/RV. I will be cautious in my RV search and avoid P/RV when verified. Isn't anyone responsible for anything anymore?

	Date:		Wednesday March 6, 2002 - 05:40PM
	Name:		Nancy O
	Email:		nao@harbornet.com
	Location:		Gig Harbor
	Homepage:
	Comments:		I also have had caught them in descebtive sales practices, as they promise items and do not deliver them, I have never gotten a dish for my trailer and the ant. for the tv has never worked properly, as they did send some one out to repair with the wrong material and reinstalled a new ant. to have the same problem to say they would be back with the spacer that was needed on the roof so it would not fail again because of of stress, roof line. A factory installed item. And there were other things such as the being told one price, written up as another, something to do with trade and than the interest was higher as well than orginally told. As I new I was to have it paid off in 6 months rather than the 7 years they put it on, I came out ok there. How ever I have a propane smell every time the furance comes on. As I live in mine all years, I can't just take it back, as I have nothing to tow it with, so they have always delivered, my first purchase was ok, the second is the trailer that we are talking about above. I do find that sales persons promise things and than a general sales manager after signing papers says,no he was mistaken or some excuse. However, they do have great prices and the only thing to do is loby for a better law and or use every goverment/internet will do the job for them. As I have looked at other dealers now. Very Sorry for your loss as it's no fun to fight problems, they act like owning an RV makes life great. Sincerely, Nancy O

	Date:		Thursday March 7, 2002 - 12:13AM
	Name:		Mike Sniadoski
	Email:		mandc_sniadoski@msn.com
	Comments:		Dear Dick and Lois's: I was glad to run across your web site and read about your problems with Poulsbo RV. I'll never buy from a dealer that treats their customers unfairly. Thanks for the info and good luck on getting your problems resolved with your motorhome. Sign Mike Sniadoski

	Date:		Friday March 15, 2002 - 04:27PM
	Name:		Ted Cook
	Email:		Tec2step@aol.com
	Location:		USA/fulltime
	Homepage:
	Comments:		Fiund your page, I need an attorney for my RV by Rexhall, it has been in an out of the shop for over 70 days in 1 yr. Do you have any source for attorneys......bought it in AZ, delivered in Calif.(I signed papers as such but didn't really) and have it registered in Texas as an Escapee. ALso on your site there is a box labeled send us mail and it has Poulson's address is that correct? Waiting for a reply.....I pick my coach up on Mon the 18th it has been in Lancast since Feb 20th....I'm not happy. Ted Cook

	Date:		Sunday March 24, 2002 - 08:21PM
	Name:		Bonnie
	Email:		polanim59703@yahoo.com
	Location:		Butte, MT
	Homepage:
	Comments:		I had just visited the Poulsbo site a few minutes before I ran across your web page. I am looking for a Class C motorhome as I am a single traveler. I am so glad I read your diary. Who wants to buy trouble? Hope you two enjoy your chosen lifestyle and thanks for the warning.

	Date:		Monday March 25, 2002 - 02:17AM
	Name:		Scotty Freeman
	Email:		freemansl@aol.com
	Location:		Heidelberg, Germany
	Comments:		Thanks to your information about Poulsbo RV, I will not be doing business with them when I return to Eatonville in July. I will do business elsewhere.

	Date:		Friday March 29, 2002 - 12:31PM
	Name:		Bill C Steinman
	Email:		bsteinman@woh.rr.com
	Location:		1101 Findlay, Ohio 45840
	Comments:		So true of Bounder,they get your money then don't know you again. Have a happy easter Bill

	Date:		Friday April 5, 2002 - 10:27AM
	Name:		GARY SHELTON
	Email:		GTLASHELTON@AOL.COM
	Location:		YAKIMA, WA
	Comments:		WOW! THANKS FOR THE WARNING. WE WERE GOING TO GO THERE THIS WEEKEND A LOOK FOR A FIFTH WHEEL! THEY SOUND LIKE A BUNCH OF CROOKED CHARACTERS!

	Date:		Sunday April 7, 2002 - 09:15PM
	Name:		Shirley Matherly
	Email:		Katiedogkeeshond@cs.com
	Location:		Jeffersonville, IN
	Comments:		Was just surfing the internet for a keesie print called "Winding Down" and found your lovely site. We have a 2001 Cougar by Keysone fifth wheel on property in North Carolina and love to take our two keeshonden (Katie and Noel)camping. Katie is four and Noel is one and a half.

	Date:		Friday April 12, 2002 - 02:34PM
	Name:		Marlene
	Email:		CWBSHREWS@aol.com
	Location:		Chatsworth Calif
	Comments:		i have enjoyed reading your diary. I hope to be able to do what you and your wife are doing someday. I hope Lois is feeling better.

	Date:		Sunday May 5, 2002 - 03:04AM
	Name:		Donna Lilloren
	Email:		dll2525@cs.com
	Location:		Centralia, WA
	Comments:		We are interested in purchasing a late 90's model class C 23-26' motorhome and after reading about your problems with Poulsbo RV we are wondering if you know of another place we might find one. We have an '87 Rallye and love it but need to find a newer model. We like the mini-winnie with tip out. Do u live in WA state? If u travel in your motorhome...where is the best place to find a slightly used one that we may get a good buy. Thanks. Donna

	Date:		Friday May 10, 2002 - 11:11AM
	Name:		Thomas Spear
	Email:		spearstom@hotmail.com
	Comments:		On Sunday 4/21/02 I witnessed a Poulsbo RV on a test drive hit a parked car at the Northgate Mall. I watched to see if they would stop and leave information for the owner of the hit car but they kept going. I drove down to the sales area where they were displaying all the vehicles and let the Lot lizards know that I had witnessed the accident and asked them to do the right thing and leave information for the owner of the car. I went back to the car and left my info in the event they did not..Guess what they never went back ! The owner called me yesterday and told me that she never got any info from them and that her car has substantial damage. What a bunch of scumbags! Tom

	Date:		Friday May 10, 2002 - 11:16AM
	Name:		Karl Fyles
	Email:		karl9c1@msn.com
	Comments:		Sorry to hear about a Bounder that is not so good. I bought a used 91 Bounder 34J in 94 and traded it in for a new 99 34 J with chevy power & allison Tranny. Mine does not have a slide, often I wish I would have bought one. At any rate my Bounders had no real problem of any kind. I will tell you that my 99 was purchased from Valley I-5 wich is now Poulsbo and the day after I spent 84 G the salesperson nor the service department had any interest in me or my motorhome. I had a backup camera problem ( loose connection to the camera in the back) they said I need replace the cable from front to back and that they would take care of it when the cable came in. Oh well I tightened the loose connection myself as the thought of the high school drop out working on my motorhome did not rest well in my mind. I also fixed my own leaky sink and replaced my kitchen fawcett myself because after 4 visits the idiots could not fix it. In short I gave up on these fools at pulsbo rv. The problem is not only at poulsbo, it is everywhere. Nobody cares. I bought a new CB for my motorhome at Truck City CB in Fife 1 1/2 years ago for $ 410.00 it has not worked since the day I bought it. I take it in to them and the Elbow long hair hippie takes it apart, hits it a few times, drops it from about 6 inches on his workbench, gives it back to me and says try this for a while. Last time they had it for 2 weeks, I took it home, No work!! I took it in just 1 week ago again----we will see, but dont hold you'r breath. I see this as entertainment now, it makes me feel much better. My Father in law bought a new Workhose Bounder from poulsbo 2 months ago. Its a 34 with a slide. In order for it to fit into his garage he had the HS drop out's at Poulsbo remove the factory AC units and replace them with the low profile type. When we went to pick the motorhome up the " Mechanic " said the front two vents will not work with the low profile AC units because the return is to close and Bla, Bla, Bla. He was full of it again. I said to him the only reason the front two vents do not work is his inability to want to go through the extra work of ducting. After a long battle of words the idiot agreed that he could do it but it would take a long time to do it. I told him it took a long time to earn $ 100.000.00 so get with it. I love my Bounder and Plan on purchasing another in 4 years when I retire. I guess it will be ok as long as I do not expect anything to much. I plan on doing my own repairs and warranty work. I let everyone know about the people who treat me right. I don't usually say much about the jerks that treat us consumers bad. Your website did get me going. Have fun RVing The Bounder is an ok RV Karl F

	Date:		Wednesday May 15, 2002 - 08:30PM
	Name:		Suzy
	Email:		SUUZinAZ@aol.com
	Comments:		Hello, My parents and I just purchased a 2000 Bounder 34T. We are absolutely new to RVing. We are planning what my dad calls a last hurrah of RVing for 3 to 4 months around the US and Canada. We are planning on putting about 10k miles on it. As we are newbies do you have any words of wisdom? Also how do you like your Bounder? We looked at several models and although I liked new my dad wanted used. We all were really impressed with this Bounder. Although it had 12000 miles on it, it looked as if the kitchen appliances were never used. Happy Travels, Suzy

	Date:		Friday May 24, 2002 - 04:39PM
	Name:		Steve Mantey
	Email:		mantey@cox-internet.com
	Comments:		I'm in the process (looking) to buy a moterhome. Thanks for the heads up about Poulsbo.... I'll steer clear.. Steve

	Date:		Sunday June 2, 2002 - 03:05PM
	Name:		mike
	Email:		rabbit1usa@yahoo.com
	Location:		washington
	Comments:		you people have big problems,mentally, Ive bought 7 motorhomes and different trailers from poulsbo in everett, they have a great service center and service manager,,Larry has been the greatest, What you guys are feeling is "why did we spend money that we didnt have", buyers remoarse, Your more angry at yourselves so you want to take it out on other people,,, people like you are the reason why the world is like it is. You dont have anything else to complain about so lets make up something... I hope you break down every trip you take,, and i will just wave at you as i pass you by with my new R.V. from Poulsbo Everett,, Hope we never meet,,,,

	Date:		Wednesday June 12, 2002 - 08:00PM
	Name:		Tom Wolf
	Email:		twolf@wolfenet.com
	Comments:		06/12/02 Sad story, but goes to show that big money advertizing pays off regardless of your reputation. I would not buy from them after your story. Our family has treaveled over 200,000 miles in motorhomes. Have a great time Tom Wolf ps: I was looking for a owner rental motorhome when I found your sight, if you know of any in the greater seattle area, please let me know.

	Date:		Wednesday June 26, 2002 - 09:59AM
	Email:		ALANFIGLIOLA@aol.com
	Location:		TACOMA WASH
	Comments:		I HAPPENED UPON YOUR SITE MERELY BY CHANCE. I AM ABOUT TO EMBARK ON AN ADVENTURE VERY SIMILAR TO YOURS. I AM NOW SHOPPING FOR A COACH. IT IS NICE THAT YOU SHARE YOUR GOOD AND BAD TIMES ON HERE IT MAKES US ALL A BIT BETTER INFORMED AS WHAT TO EXPECT BEING A ROOKIE AT RVING! THANKS SO MUCH FOR THE HEADS UP ON POULSBO RV! INCIDENTALLY I LIVE IN TACOMA WASH SO WE ARE FELLOW WASHINGTONIANS. THANKS AGAIN FOR YOU INSIGHT! ALAN FIGLIOLA

	Date:		Wednesday July 3, 2002 - 08:05AM
	Name:		Joanne Mueller
	Email:		JCMPelican@aol.com
	Location:		Minneapolis, Minnesota
	Comments:		Hi - Are you aware that both spots on your site for sending email contains the email address for the Poulsbo RV???? I am sorry to hear about all your problems with the carbon monoxide issue. Did either of you spend several hours receiving oxygen in the ER and/or receive a copy of your carbon monoxide levels? My brother and his female companion have been living a "carbon monixide nightmare" since their motorhome purchase in November (not the same type). The Ford garage could not find any engine leaks, etc. The motorhome was then taken to an RV dealer. An arson investigator for the RV dealer who sold the motorhome (another state), arrived and said "there is absolutely no carbon monoxide leak......your levels were low (as in "no big deal)......AND he stated "all motorhomes have carbon monoxide leaks....." Skip (my brother) became seriously ill while in the mountains in Colorado. ER thought "meningitis." He mysteriously began to improve after having a heart attack (they never idenified just WHAT had been making him so sick). He had been dizzy, bad headache and vomiting (all possible signs of carbon monoxide poisoning). Of course, "altitude" could have worsened his problems. His companion and he had been feeling dizzy ever since picking the motorhome up in November. She developed worsening symptoms of epilepsy and also went to ER's all over the southwest and west due to "dizziness" ever since living in the motorhome. Both of them were in the ER overnight about a week ago. His level was down to 5.8 and her level was down to 11.8 by the time they drove about 15 miles to the ER with at least one window was down and waited for the tests, etc. They had both been dizzy and nauseous and were kept on oxygen for 4-5 hours. The hospital was not able to get the test results until a day later so perhaps they were being cautious by keeping them on the oxygen but I think they went by their overall appearance and description of symptoms. The info you have on your site is helpful. I don't think in their case it is the furnace but it very well could have something to do with the generator. However, they were not using the generator when they got sick once again driving along and went to the ER a couple days after the first "monoxide incident." Skip had made sure his window was all the way down and Stephanie's was also down. This second time Stephanie's level was 5.7 or 5.8 and Skip did not have his level checked due to need to make phone calls outside the hospital, etc. The vehicle was towed 80+ miles and as I said, the Ford garage did not find anything wrong. We think the Arson Investigator may be lying and that they most likely found something that had not been properly sealed. Think Skip thought the spot around some battery cable installation needed to be filled, etc. He has contacted a Product Liability/Personal Injury Attorney as of last night. If you have any other information in regard to carbon monoxide and motorhomes, I would be extremely grateful to receive same!!!!! Take care - Joanne Mueller P.S. If you have any info that can be copied and mailed, I would be glad to pay you for the expenses of copying, mailing, PLUS whatever you want for gas and inconvenience....... P.S. "Snuggles" is ADORABLE and I hope both of you and Snuggles are all well and enjoying life!!!!!

	Date:		Saturday July 13, 2002 - 01:14PM
	Name:		Rick and Sally Russell
	Email:		RICHARD.B.RUSSELL@GTE.NET
	Location:		Lynnwood, WA
	Comments:		Sally and I were just talking about you the other day. Thought I might try to see what you're up to, and it looks like fun!! Drop us a line one of these days...

	Date:		Tuesday August 6, 2002 - 07:48PM
	Name:		Joe and Debbie Coates
	Email:		joedeb@olypen.com
	Location:		Port Townsend, Wa.
	Comments:		Hello Ellingsons & Pooch, We may starting thru the same things you encountered from Everett Poulsbo RV. There were only a few things on our fixit list when we signed to buy this Storm 31W, but 10 days later when we picked it up there were a dozen more things to be added to the list. Especially after the three - way ProPack treatment, (1)Grease on the couch, (2) a rainsoaked coushin in the dinette, (3) undercoating smeared on the outersides of the body, (4) a missing sliding glass door in the bedroom closet,(5) no closet pole or brackets for same ever installed in bedroom closet, (6) a 39" shelf missing over sink in cabinet, (7) a 5" tear in end of mattress facing bedroom door, (8)kitchen faucett doesn't allow water but yet good pressure in bath sink,(9)the larger oven that we had asked for did not get installed and now are quoting an extra 5 hours labor to install in addition to the original quote of 2 hours, (10) the door covering the TV in the bedroom does not open all the way for the TV to be viewed, (11) someone has gone on the white rubber roof and caulked around vents and air-cond. with GRAY and some white caulking and then tracked the GRAY on their boots to the ladder, (12)there are areas under the coach that didn't get undercoating,(13) the cover over the burners on the cook-top is missing,it was there when we bought the unit,(14) the wood on top of the dashboard with the little rubber pad on it has extra holes drilled in the wrong places, and then the trip thru the parts store to get the little necessary items that we would absolutely need such as pressure reducing valve, water hook-up hose, electrical connecter, and the such the store was out of. What an award winning adventure that was ? ! Now that I had called them with this list and also faxed a copy last week early to let them know that the earliest we could get all the way back over there from here on the Olympic Penninsula would be the start of our vacation Aug, 13, and now I call a week later and they hadn't even put us on the schedule for that day. I am going to write a log book complete with pictures, so maybe my expreiences would co-oberate your problems. What do you think ? Please respond. Joe and Debbie Coates and "Trouble" (our mini- dashhound) 283652 Highway 101 Port Townsend, Wa. 98368

	Date:		Friday August 9, 2002 - 12:37PM
	Name:		Carol
	Email:		mittie@stargate.net
	Location:		Pa.
	Comments:		Great web page, also great story. I must admit I'm getting scared now. We have been looking at motor homes for the past several months, Bounders, in fact. This would be our first, although we have been renting for three years. I told my husband I don't know why there are always problems when you pay a fortune for the motor homes. I may change my mind about this now. Great talking to you. Carol

	Date:		Wednesday August 14, 2002 - 03:50PM
	Name:		Steve Harrington
	Email:		harrington@richpoor.net
	Location:		Marysville
	Homepage:		http://www.aarvservices.com/
	Comments:		The lemon law applies to all motorized vehicles, but in the case of motorhomes it only applies to the chassis. Unfortunately you have become the victim of a sales oriented business. Once they sell you something, they don't care if you are happy. It's possible that they will sue you over the defamation. If you can stomache it I would go down and see what they offer. Apperantly your web site has reached many people and is hurting their business. It may be that they are willing to take care of your problems. You should also call Fleetwood and discuss your problems about Poulsbo with them. They are the Manufacturers of the motorhome and don't like it when their dealers make trouble for their motorhome buyers. Good Luck, Steve Harrington All American RV Services www.aarvservices.com

	Date:		Wednesday August 14, 2002 - 04:33PM
	Name:		Dave
	Email:		rvguy57@yahoo.com
	Location:		California
	Comments:		I have visited your site in the past and checked in because I recently saw an obituary for a "Lois Ellingson" in the Gig Harbor newspaper. I was glad to find out that it was some other person with the same name. What are the odds? Anyway, I enjoy checking out your site but am frankly sorry to see you continuing your rhetoric about Poulsbo RV and your RV troubles. It's time you took responsibilty for your own actions. I hope they sue the living you know what out of you. It's people like you that end up causing all of us to pay more for everything. I guess I'm just tired of you complaining without participating in a solution to your troubles.

	Date:		Wednesday August 21, 2002 - 09:48PM
	Name:		Miriam and Dottie
	Email:		mcdelrod@yahoo.com
	Homepage:
	Comments:		To: poulsborv.com@fleetwood.net Subject: Thank you From: MC Delgado Date: Wed, 21 Aug 2002 20:03:03 -0700 (PDT) Dear Dick and Lois: Thank you, thank you for your website informing people about Poulsbo RV. We are looking for an RV and had already experienced some misstatements made by a Poulsbo RV salesperson. We certainly will stay away from them! Hope you got your situation taken care of through Fleetwood. Best regards, Miriam and Dottie

	Date:		Monday August 26, 2002 - 01:39AM
	Name:		shadow
	Email:		sipp530@hotmail.com
	Location:		chehalis washington
	Comments:		I am glad to see that you have put this info on the web! We went to the Kent location and the salesman scared us. He was wired as if he was on drugs and made all kinds of promises I felt there was no way he could keep so we decided to look elsewhere for our RV.

	Date:		Thursday August 29, 2002 - 02:22PM
	Name:		NancyJane
	Email:		nancy-ted@rogers.com
	Location:		Ontario Canada
	Comments:		Man!! what a life. You live it to the fullest and that's great. Enjoy the music i am sending and take it for a ride with you. Yours NJ

	Date:		Wednesday September 11, 2002 - 02:47PM
	Name:		James McNeese
	Email:		jmcneese1@excite.com
	Location:		on the move most of the t
	Comments:		Thank you for the warning about POULSBORV. I hope many heed the warning. Happy travels to all. Thank you for taking the time to warn others. I have a Fleetwood Bounder that I have been very happy with. Recently my wife and I have been talking about getting a new one, and had looked at POULSBORV's site. We were considering a trip there to look. We won't go now! Many people just drop it after they have been taken, allowing this type of business to continue. Thank you for helping the rest of us. Thank you again, James McNeese Jim and Chris

	Date:		Monday September 16, 2002 - 01:39PM
	Name:		Richard Cron
	Email:		richardcron@hotmail.com
	Location:		Clifton, Colorado
	Comments:		I bought a 2002 Discovery 37U slightly more than a month ago from Earnhardt RV in Mesa, AZ. Although I spent a small fortune on it, I'm afraid to sleep in it for fear of it burning to the ground. The service dept at Earnhardt's had tried to fix some problems with the coach before I purchased it and at some point had mis-wired the generator delay relay. They blew the generator (I believe) along with damaging the inverter and who knows what all else. Of course, I knew nothing of this (I did know that the gen and vacuum were'nt working, after I showed up to take posession but was assured that all problems would be fixed by my local Fleetwood dealer...Ha, Ha, they refused)I had no power to the coach outlets without the inverter on, even with 50 Amp service connected. Greg at Earnhardt's said that's the way it's supposed to work. I rewired the xfer relay and found a blown fuse in the inverter so then the inverter's transfer function would work and also charge the batteries. I (after another struggle with Onan, Fleetwood and Earnhardt) got the gen fixed {Cummins/Onan verified my rewiring of the gen delay relay)and thought I was in good shape (except for the vacuum). Went "dry" camping and on the second night the TV smoked. Also ruined my satellite receiver. Woke up cold, turned on the furnace and found that the thermostats were wired to opposite furnaces; rear furnace would always run, front would shut off when bedroom got warm... Proved my theory with a hair dryer aimed at the thermostats. "AJ" (the service MANAGER at Earnhardt's) said that it was supposed to work that way...more efficient. Also said he "fixed" the transfer relay and we were never in danger. He also suggested that I should come back to Earnhardt's for another "walk-thru" and "bring a video camera because some people don't learn these things as fast as others". Where did they find him??? I would'nt take my coach to them for further service if they were next door to me.

	Date:		Sunday September 22, 2002 - 09:19PM
	Name:		mark Mitchell
	Email:		moma@mb.sympatico.ca
	Location:		canada
	Comments:		thanks for the infor. Going to pick up an 1987 bounder in Battleground washington week of october 20th. Was going to have it serviced at poulsbo in vancouver. Guess I wont

	Date:		Tuesday September 24, 2002 - 07:54AM
	Name:		Donna Hodges
	Email:		donhodg@sprintmail.com
	Location:		Silverdale, WA.
	Comments:		Thank you for putting up this web site. After looking at RV's in Poulsbo last week end, my husband & I came home and I ran across your web site by accident. As it turned out, our "looking" ended up in us making a deal on a used RV. On Monday, I was to deliver the deposit to Poulsbo RV and secure our financing. After reading the comments from the many unsatisfied customers here on your web site, not only did I not give P.R.V. the deposit but Cancelled the deal. I told then we did not care to do business with a company who had so many unsatisfied customers. Shocked on their part was an understatement but elated is how my husband & I feel. You have provided a good service to the unsuspecting consumer and we just want you to know we APPRECIATE YOUR EFFORTS. THANK YOU !!!!

	Date:		Monday October 7, 2002 - 10:16AM
	Name:		JACQUELINE R ZERFING
	Email:		ZERFINGJR47@CS.COM
	Location:		WOODLAND, WASHINGTON
	Comments:		My husband and I purchased a new 2000 Winnebago 37G Adventurer in Apr 200l. In the 17 months since, I have made at least a dozen trips into their service center to make repairs. About half of the time I got my RV back with one or two of the 5-6 repairs not addressed. There were continuous excuses given as to why; the primary one being they were swamped with work and they would have to 'work me in'..... This when I brought it in to a prearranged appointment. Also, they would not call me to let me know the work had not been completed, or to let me know my coach was ready. If I came in on the day promised, I would have to wait for the paperwork or would be told the coach would not be ready until 4:30. I would come back at the appointed time and have to wait again for the paperwork.

	Date:		Wednesday October 9, 2002 - 10:13AM
	Name:		Kathy Brooke
	Email:		Ravensbrooke@hotmail.com
	Location:		Dover, Delaware
	Comments:		Wow- I appreciate your website for informing people and making them think. My question- does Fleetwood know about all the shoddy crap going on? Everyone on your website that has had problems should be raising hell with Fleetwood and letting them know what is going on. If you have not done that, that is what I would do. I tend to be a pit-bull and can usually out-curse and out-harass car dealers. (GRIN) As we start now looking to upgrade our RV, I am a little frightened of what we could face in the future and will be on guard. I hope you can work out your problems. If you just stick to the facts you should be okay if they throw lawyers at you. Kathy Brooke

	Date:		Tuesday October 15, 2002 - 09:57PM
	Name:		George Roth
	Email:		eastern@attglobal.net
	Location:		north Louisiana
	Comments:		Hey Guys, Came all the way from Louisiana to Seattle last month to the RV show there.....with a unit in mind that I located online at Poulsbo Rv. After meeting with a few folks there........I wasn't impressed. I flew back home...so much for the drive. After reading your article, I feel much better about my decision not to buy from them. Good luck to you guys. I have now found a dealer that I think I can trust.

	Date:		Friday October 18, 2002 - 12:40PM
	Name:		Bob McNabb
	Email:		NABB1@webtv.net
	Location:		San Diego
	Comments:		Your website is delightful. Your exchange with the legal eagle is masterful. As I'm not the one in the middle of the crossfire it sounds foolish to say "hold your ground"....but I hope you can sustain your attack.


	Date:		Thursday October 24, 2002 - 03:47PM
	Name:		Pat and Gene Lee
	Email:		panalee@charter.net
	Comments:		I am hoping that you can give us some advice on our problem. We arnt dealing with Poulsbo RV thought. The dealer that we bought from went out of bussiness suddenly and the Keystone won't stand behind their work. I have a travel trailer that is three years old and the outer shell is pealing off. No one can seem to help us.

	Date:		Saturday October 26, 2002 - 07:12PM
	Name:		David Smith
	Email:		d-jsmith@prodigy.net
	Location:		texas
	Comments:		Unfortuniatly the legal system is the only wat to go at this point. By experience, they will postpone the hearing as long as possible to wear you down, but hang in there. They also do not want their name drug through the mud, bad publicity, but tough. Drag them long and hard!! Don't give up, and also they will have to pay for court cost and atty. fees. Although attys. and vehicle salespeople are on the same slime level, stay with it to the bitter end. Good luck!!


	Date:		Tuesday November 5, 2002 - 11:50AM
	Name:		Mike Claudio
	Email:		MIGCLAW@aol.com
	Location:		Federal Way, WA
	Comments:		Fabulous writing. Enjoyed all of it. I'm also pulling for you in your Poulsbo RV troubles. I'm glad to say I won't be buying an RV from them, I'm just sorry you did. Keep the faith.

	Date:		Wednesday November 6, 2002 - 01:50PM
	Name:		Vaughn and Amber Rodewald
	Email:		whitetiger33@attbi.com
	Location:		Seattle
	Comments:		We had a bad experience at Poulsbo RV as well. We went in on a Sunday to look at campers. Not having a lot of knowledge in campers, we didn't think $14,999.00 for a 1995 Lance was a terrible price. The problem started when they submitted to five different financial agencies in one day putting a huge hit to our credit. We looked around and found the list prices to be near 8-9 thousand. Their explanation was that our credit wasn't good enough. We countered with the fact that they were trying to sell it at nearly 200% of the value. They then tried to tell us that there were banks out there who would lend the full 200% of the loan, which is completely untrue. We are both in the mortgage business, and have never found a bank like that. They were then extremely rude to my wife and just passed us off as so much garbage. We will never shop there again. I am sorry to hear that you got taken by them.

	Date:		Friday November 8, 2002 - 10:17AM
	Name:		g. davis
	Email:		gayle_davis@erieri.com
	Location:		Bellingham, WA
	Comments:		As did other people, I planned to look up Poulsbo RV on the web. Thank you so much for all the information from people who have had negative experiences with that business. I plan on purchasing a small used (15ft.) or so travel trailer and was going to go to Poulsbo RV. I will not do so now. Thank you again. Gayle Davis Bellingham, WA

	Date:		Monday November 11, 2002 - 05:27PM
	Name:		Ron Boyd
	Email:		ron@nwcomputersupport.com
	Comments:		Greetings and Salutations Dick, Not discounting your story. I've made note and will do business elsewhere. However, you said you have knowledge that PRV sent your MH to Fleetwood for the exact repairs you complain about "before you bought it"... Do you have documented proof of this fact? If so, that is your case. I think you should publish that information for all to see. Best Regards, R Boyd

	Date:		Monday November 11, 2002 - 06:04PM
	Name:		Dawn Chaney-Huang
	Email:		avedaqueen@trinitysalon.c
	Comments:		Dear Dick and Lois, My husband and I went to Poulsbo RV in Poulsbo yesterday and the guy seemed nice enough. We didn't buy anything because we wanted to look some more. Was going to go to Poulsbo RV in Everett today when I came across your web site. Now I don't know what to do. I am looking to buy a used class C motorhome and convert it into a mobile salon. I need to find a reliable place to buy one from. Do you have any suggestions. I would greatly appreciate any input. Thank you, Dawn

	Date:		Monday November 25, 2002 - 02:42PM
	Name:		Dennis Reitzenstein
	Email:		hearingpro-reitzen@onemai
	Comments:		I am thinking about a purchse of a Winnebago Motorhome and considering a trip from Portland to the Vanc. location of Poulsbo, before I go have you gotten satisfaction for your problems with them? Sincerely Dennis

	Date:		Friday December 6, 2002 - 03:32AM
	Name:		Gordon Dempsey
	Email:		dempsey@ptialaska.net
	Location:		Nikiski, Alaska
	Comments:		Dear Dick & Lois, Thank you for your web page. I'm retired after 20 years of being rode hard and put away wet. My health was all but gone when I retired, but I'm a bit better today than then. Needless to say, we don't have extra money from any other income, and the purchase of a small motor home for us is a monumental undertaking. We have been on the net and found Poulsbo RV, and thought we might fly down, buy an RV, and drive across the US to visit children/grandchildren. Without your information being posted on the web, we might have been victims of an RV sale from H---. I would rather purchase an old RV from an individual without expectations, than to be taken to the cleaners by an unscrupulous dealer. Sincerely Yours, Gordon Dempsey Nikiski, Alaska

	Date:		Wednesday December 25, 2002 - 01:51PM
	Name:		Francis Partridge
	Email:		pridge@innova.net
	Location:		Central SC
	Comments:		I don't know if you guys are Good Sam members or not. Good Sam has a way of helping out people with the Action Line of Hi Ways Mag. It would be interesting to see if they could help you. It is a shame that there are a few croooked dealers out there.

	Date:		Thursday December 26, 2002 - 09:09AM
	Name:		A.E.Allen
	Email:		aeallen@charter.net
	Location:		port orchard, Washington
	Comments:		We purchased a used 1998 Pace Arrow 36S from Poulsbo RV in Poulsbo, WA in May 2001. We also purchased an extended waranty which we have had to use several times. There were mice living it the heating ducts(which was not covered by extended warranty). Our problem has been the discourtious and rude service department in Poulsbo WA. They refused!~~! to clean out the mice in the heating ducts. They tore apart the heating system and said the blower was bad and was not covered under warranty. We removed the RV from their charge including a box of parts for the heating system and took it all to a company that services firetrucks, ambulances, etc. They put everything back together and said the blower for the furnace was fine. They also cleaned out the mice in the heating ducts. no problem. We now have problems with the slide out room, which seems not to be level. And the water heater ignitor is not functioning. We will not be going back to the poulsbo washington location ever again. I will never recommend that anyone purchase from or visit for repairs, Poulsbo RV in Poulsbo Washington.

	Date:		Saturday December 28, 2002 - 10:17AM
	Name:		Paulette Meyer
	Email:		angel@inter-linc.net
	Comments:		hi.. i just have a few minutes.. as we are leaving to go out of town.. and not in the brand new 2003 holiday rambler admiral se that we just purchased from LAZYDAYS RV IN TAMPA FL. we spent a month there at LD getting all the repairs done..brand new motorhome!!! and then we got home to a paper mailed by them on dec 3..we left there dec 21, after purchasing our vehicle on nov 23, to a safety recall notice..on the truss assembly... this had been well know at LD since way before last sept... they allowed us to drive it home knowing full well, there was a safety recall on it.. we are furious!!!!! we are wanting them to let us return it to them for a full refund... they have already admitted..the genl. mgr. even it should have never been allowed to leave there.. after telling him we wanted to return it..so now we are under great stress and have to continue handling this.. we had travel plans with it.. from christmas until march or april.. and it will remain in our driveway and our lives are on hold.. we will not drive an unsafe vehicle, we would not have bought it if we knew about the recall, and we do not want a vehicle that expensive to be patched up.. we would have bought a used one.. what a nightmare this turned out to be for us... just wanted to inform you there are other RV places that are unscrupulous too... will write again... sincerely, paulette meyer

	Date:		Saturday December 28, 2002 - 01:42PM
	Name:		Carl
	Email:		Atscbarry@aol.com
	Comments:		We purchased a 1994 winn adventurer 2+ years ago from the auburn store. The owners manual was sitting on the counter top when the salesperson showed us the unit. When we got the motorhome to our residance my better half started with the typical load up. She moved the Owners manual off the counter only to discover a piece of the counter had been burned. A piece of the formica counter the size of a silver dollar was missing. I immediately called the store and spoke with the sales person regarding the burn. The sales person's reply to me was bring it down and they would look at it "BUT YOU DID PURCHASE IT AS IS" The salesman stated that Poulsbo RV could repair the counter top and charge us their cost for the repair. The timeframe that had elapsed from us driving the motorhome off their lot to my telephone call was about one hour. Discusted I hung up the phone. We are going out today to look at motorhomes. I do plan on WASTING Poulsbo's time by allowing them to show us what they have to offer. Then telling the Manager what my personal experience with Poulsbo meant to me. The burn still exists today. If i didn't consider myself a better person than the deceipt used on us by Poulsbo, I would use the mh as trade and pull the same trick on them! Carl

	Date:		Tuesday December 31, 2002 - 03:28AM
	Name:		Glenn Reynolds
	Email:		glenndreynolds@hotmail.co
	Comments:		Subject: poulsbo-pierre puke I feel for you kids, Im in the market for an RV and every single person I talk to says DO NOT GO TO POULSBO RV. With that warning I never will, your problem even makes that decision stronger. PS Purchased a truck about a week ago, At Harris Ford in Lynnwood, Found out from my salesperson they are owned by Pierre Money Mart, After my experience with them I will never shop at one of their stores again, what a bunch of snakes. They went so low as to reduce the value of my trade in because they would have to wash it, or detail it. I wanted to hand him a Quarter because I needed to use the bathroom, I held it.... Im waiting for the bill from the lobby, I did sit in one of their chairs for a bit. Anyway the reason I told you my story is, They purchased Poulsbo RV....HMMMMM Guess all the snakes live in the same den. Wanted to make sure you got my story. thanks glenn

	Date:		Tuesday December 31, 2002 - 01:53PM
	Name:		Oscar Sall
	Email:		osall@hotmail.com
	Location:		San Jose
	Comments:		Interesting story about Poulsbo. I've always purchased new and it doesn't seem to matter, you find yourself become almost like McGyver when it comes to loose trim, breakage and overall equipment deterioration. I choose to bypass the dealerships if at all possible and go directly to the factory to get replacement parts under the warranty period. By doing this, you end up installing and reparing yourself but by the time you make the appointment, drive to the dealership and the hassles of transporting yourself here and there, doing it yourself takes far less time and zero frustration having to deal with facilities that are only skilled in selling, period. Mechanical issues are handled by my local Ford heavy truck dealer in town and I have nothing but praise for those guys. I've only delt with Winnebago and I've been pleased with their equipment. I just purchased from their Itasca class A line and it's the Suncruiser is best rig I've ever owned.

	Date:		Wednesday January 8, 2003 - 03:14PM
	Name:		angelo
	Email:		anthonydnw@aol.com
	Comments:		thank you for the heads up concerning Poulsbo RV. It is a a shame that honest folks have to fight against big money organizations to-get-what-they-paid-for! I hope you get some satisfaction with your on going problems. ( Poulsbe RV can save their reprutation by correcting your dissatisfactions) ( I don't believe they will take your rig back. There probably is some clause stating once you drive it off the lot- it is yours. (another gletch people don't relize in the small print) GOOD LUCK

	Date:		Sunday January 12, 2003 - 06:09PM
	Name:		Mary Rentfrow
	Email:		mbrentfrow@yahoo.com
	Location:		Virginia Beach, VA
	Comments:		I found your homepage and diary very interesting. Your writing is smooth flowing, well done. You should try writing a book!

	Date:		Monday January 13, 2003 - 10:51AM
	Name:		Glenn Mayton
	Email:		Glennmayton@hotmail.com
	Location:		Spring, Texas
	Homepage:		http://allstaterv.com/
	Comments:		hello ellingson's, I have just finished reading your website. I loved every word, and am looking forward to more. I took a job as a salesman in the industry about 4 months ago because it seemed like a good way to make people happy, selling them a piece of a getaway. I am personally sickened by the actions of Poulsbo RV. I took this job because I was tired of working in the morally bankrupt world of used cars and manufactured housing. Now it seems that those same demons have followed here. I won't be petty enough to blow my own horn, that would be too used-car-salesman like. I just wanted to let you and others out there know that there are some of us who still enjoy the job for the real benefits; a smiling face, a happy family, and sending off recent retirees to discover the world around them. I look forward to one day being able to do the same, and i believe that what you put out you get back. So, in closing, don't let it get you down, and persevere, the honest and truthful people of the world still make it through if they stick to their guns.

	Date:		Sunday January 19, 2003 - 10:35PM
	Name:		Craig Nelson
	Email:		cranel@aol.com
	Location:		Portland, OR.
	Comments:		Thanks for telling everyone about Poulsbo RV. I was thinking of checking them out and possibly replacing my 1999 Fleetwood Jamboree with another fleetwood product. Now I will stay from both of them. My motorhome has quite a few problems and I figured it was the previous owners just didnt take care of it. at 10,000 miles the roof leaked, Both waste water tanks didnt vent so the motorhome stank, Driveshaft vibrates above 60mph, side door fits terribly so horrendous windnoise, none of the lower storage compartments were sealed so they are always mouldy and mildewey so everything we put in them must be packaged. I am thinking of purchasing a Itasca and hope to have better luck

	Date:		Tuesday January 21, 2003 - 02:05AM
	Name:		kattis
	Email:		angeminz@telia.com
	Homepage:		http://home.bip.net/angeminzkennel
	Comments:		Hallo !

	Date:		Tuesday January 21, 2003 - 02:10AM
	Name:		Pernilla Wickström
	Email:		bivvilis@hotmail.com
	Location:		Sweden
	Homepage:		http://user.tninet.se/~okm071u
	Comments:		Thank you so much for wrighting in my guestbook. It was unfortnuly to hear about your snuggles has past away. You have my dearest simpyfi. But now she is runing loose with a lot of dogs up in heaven! I was so tuched by the Snuggles page that I wanted to leave a not to you. Best regards Pernilla, Bivvilis Kennel, Sweden

	Date:		Wednesday January 22, 2003 - 07:30PM
	Name:		Alf Goransson
	Email:		goransson18@msn.com
	Comments:		Subject: Fleetwood/Poulsbo RV I am glad to have run across the COMPLAINT against the above mentioned parties. I have been at both of the Everett and Kent/Valley stores and have always left with a bad taste in my mouth, we are retired folks and have been looking at returning to RV'ing from few years back. I have researched many many Makes and Models and consumer reports and have no trust in any Fleetwood Models among others less reliable. I am sorry You have had so many problems and outright scandalous behavior directed towards you. Hoping that it will be corrected. (I am looking at "Laze Daze' Class C's BornFree and BigFoot units with good reputation) My Sympathy goes with you AG.

	Date:		Tuesday January 28, 2003 - 10:38PM
	Name:		Patty
	Email:		FiveHuskys@aol.com
	Location:		New Hampshire
	Homepage:		http://www.fivehuskys.com/
	Comments:		What a beautiful tribute to your precious Snuggles; I am so very sorry for your loss. I am sure you miss her greatly. Now is her time to watch over you. Take care.

	Date:		Saturday February 1, 2003 - 11:42AM
	Name:		Walt Cronin
	Email:		wcronin@dreamlinks.net
	Location:		Ceadr Pines Park, CA
	Comments:		Hi: I am going to go look at a 1984 Toyota Dolphin with 34K original miles. Has all the basics in good condition. New Tires. 4 speed, runs excellent. The 2nd owner has had it only a year and is upgrading to a larger motorhome, asking $5280 OBO. Can anyone tell me what I should offer? or is this a good price? thanks, Walt

	Date:		Sunday February 2, 2003 - 12:40PM
	Name:		Michael T.
	Email:		luthah@eudoramail.com
	Location:		Auburn, WA
	Comments:		Thanks for putting together this website. We've been in the market for an RV. After visiting the Poulsbo lot here we were a little uncomfortable with the salespeople. Searching for info on Poulsbo RV we found your website. Thanks for the community service and sharing of info. You saved us from making a big mistake. More than just hurting Poulsbo RV you're helping others. Congrats!

	Date:		Tuesday February 4, 2003 - 11:00PM
	Name:		Gary Nease
	Email:		garynease@hotmail.com
	Location:		Redmond, WA
	Homepage:
	Comments:		The staff of the Poulsbo-RV lots at Des Moines Way & I-5 and in Everett were overtly rude to my girlfriend and I a year ago. We told them we wanted to buy a used RV, and the salesman in Des Moines repeatedly ignored my request, insisting on showing me new units. When I asked his manager for a different salesman, he called me an asshole. I bought an excellent used unit from Cruise America instead. I decided to give the Everett lot a chance a year later when moving to a fifth-wheel, since maybe the previous experience was a fluke. The guy in Everett was also rude, acting like we were wasting his time while showing us three used units that were all marked 30%-40% over NADA (though I never indicated I thought they were overpriced). He refused to "hunt" for the fourth unit his list and his co-worker said was on the lot, and when I showed interest in another used unit we had passed, he just walked off. I feel kind of sorry for those losers... they annoyed us briefly, but they have to live with that attitude every day. I'll have long forgotten them when I'm out cruisin' and smilin' in a good RV they didn't sell me. I decided to buy a brand new one after all. I liked how we were treated by the knowledgeable folks at Watts RV, even though we were originally looking for used RVs there, too.

	Date:		Wednesday February 5, 2003 - 09:22PM
	Name:		Dw Hall
	Email:		hall_25239@msn.com
	Location:		Yakima Wa
	Comments:		Just thought I would Drop a Quick note to let everyone know that the internet sales team at PRV are just as Cheesey as the ones you would meet in person. Where do they find these people?? I truely believe there is life after being a used car salesman. The proof is at PRV. I was at the Puyallup sportsman show this last January, and the salesman there was very up-front. After looking at the RV that I wanted, My wife and I decided to wait and talk about our decision to buy the mallard 27H. We came back home to yakima, and decided to make contact with the I-5 store via the internet to make our offer, and a different salesman tried to sell us the same trailer for $5000.00 more than what the auburn store was selling it for at the sportsman show!! All week this salesman tried to convince me of this astronomical increase. I finally told him that I had seen the price advertised at the sportsman show and he was out a sale for not being honest with me. Thanks for the web site. BEWARE OF THE CHEESEY PRV SALESMAN!!!!!!!

	Date:		Saturday February 8, 2003 - 01:24PM
	Name:		Rick
	Email:		RLCustis@netzero.net
	Location:		Puyallup, Washington
	Homepage:
	Comments:		I really hate to hear stories like this, wish there was something we could do. I just wanted to let you know that when I upgrade my motorhome I will not do business with this company. Plus I'll spread the word about their wonderful practices.

	Date:		Saturday February 15, 2003 - 06:39PM
	Name:		Dale& Sharon richardson
	Email:		DaleRichardson@MSN.Com
	Location:		Beaverton,OR
	Comments:		We where given your web address after talking to a salesman from Holiday RV.We had mention that we had planned on going over to Poulsbo to take a look at a motorhome.Guess we won't now!!However,we're trying to figure out WHO is honest.We have a 1996 Storm 27 ft. and would like to trade up to newer and longer.Seems like dealers want full retail for theirs but wholesale for ours.There must be some honest deals!!Do you have any ideas that would be helpful?Thanks, the Richardson's

	Date:		Friday February 21, 2003 - 07:48AM
	Name:		Susan Jensen
	Email:		djensen2@mn.rr.com
	Location:		minnesota
	Homepage:		http://sibes.org/
	Comments:		Beautiful, touching story of Snuggles. I lost my first Sibe two years ago and it was just as sad. Thank you for the beautiful memorial page to your beloved Snuggles.

	Date:		Wednesday February 26, 2003 - 09:50AM
	Name:		Lisa
	Email:		lisa.a.simpson@boeing.com
	Comments:		Any idea where a good place to buy a used trailer or tent trailer would be.

	Date:		Wednesday February 26, 2003 - 09:02PM
	Name:		Vicky
	Email:		trixy@apex2000.net
	Comments:		We are considering buying a 1996 Fleetwood Westport 27.5 foot 5th wheel. Is there anything we should know about this model? Thank you

	Date:		Saturday March 1, 2003 - 05:11PM
	Name:		Sharon and Burl Pettibon
	Email:		sharon@spinal-tech.com
	Location:		Gig Harbor, WA
	Comments:		My husband and I met a representative of Poulsbo R.V. at a show. We had decided we liked a unit they sell and were going to consign one we had. Thank you for the heads up. They will miss one more sale because of screwing you. We own a business and know what you are doing with your web page spells real trouble for the perpetrator. I once did the same over a rental car agency. Keep it up.

	Date:		Tuesday March 4, 2003 - 10:54PM
	Name:		Jason Wright
	Email:		F239141@hotmail.com
	Location:		Fairhope, AL
	Comments:		We (Me and my father) had a few dealer problems with our motorhome, we got a 1995 Thor Residency, paid 68k with trade in 98, not problems with the motorhome but the dealer try to talk us into buying a new motorhome instead, one of lesser Quality, Im just saying this to tell people you get what you pay for ..if an used motorhome is almost as much as a new one do your homework and you will probably find out that the used one is a better built rig. We had some friends who ran into trouble geting a new cheaper motorhome thinking it was just a good deal. Im satisifed with the Residency, just put the color changing paint on it for extra graphics and a clear coat over the whole witch really helps on the easy to maitain the fiberglass. Also to anyone wondering the Banks Powerpack is worth it (atleast on the 460 ford) with a 36ft Motorhome 18,300 dry towing a saturn im passing diesels like they are on bricks in the mountians really worth it. I hope this info helps other RVers Sorry to hear about your dog to.. i just lost my father and its hard loseing someone you love (Even the dog that is like a kid) Hope the best to you

	Date:		Monday March 24, 2003 - 06:53AM
	Name:		Scott Meehan
	Email:		smeehan@allwest.net
	Location:		Woodland, Utah
	Comments:		Dick & Lois, Thanks for saving me a load of potential headaches! I had been looking at a used coach that Poulsbo had for sale for some time. Every time i called to get additional info the story changed just enough to where I smelled a rat.. I'm sorry to read of misfortunes, but applaud your optimism and tenacity! Best Wishes, Scott Meehan

	Date:		Wednesday March 26, 2003 - 04:10PM
	Name:		Colleen
	Email:		cmm@learn-by-doing.com
	Comments:		I just wanted to tell you I admire you for making a stand and letting people know about bad business!

	Date:		Saturday March 29, 2003 - 09:31PM
	Name:		Skip Besch
	Email:		skipbesch@yahoo.com
	Location:		Maricopa, Arizona
	Comments:		Just want to say we have a Chateau Motor Home by Four Winds (THOR) and they treat deadly Carbon Monoxide as a joke. The MH bottoms out so severly it has bent the frame and body, which I think broke the seal around the water heater and let the CO in. I had registered up to 746PPM, and have it documented from Camping World in Henderson Nevada at 170PPM, by the store manager. He also documented that there were two LP alarms and no CO alarm. My girlfriend is now in assisted home after up to 8 months exposure to the CO. They had no vitals on me for almost 30 mins. in ambulance, and Drs. checked for everything including drugs, but not for carbon monoxide. RVing should be a little more fun than this. My email is skipbesch@yahoo.com

	Date:		Wednesday April 2, 2003 - 06:26PM
	Name:		Sherry Ferrari
	Email:		fredasher@sbcglobal.net
	Location:		Discovery Bay, California
	Homepage:		http://%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20none%20:-(/
	Comments:		Hi Dick and Lois, Have enjoyed reading all about your lifestyle. So sorry to hear about your little Snuggles. Kenai is beautiful and is a great friend for both of you now. We're planning to full time in 2 years and on a count down. Can't get enough information. So, sorry to hear about your problems with your MH/Poulsbo RV. Every time we see a Bounder, we think of you. It's hard to imagine going through anything like that after investing so much money into your home. We're learning from you. Thank you for all the great stories. I'll keep checking for updates! Sherry

	Date:		Thursday April 17, 2003 - 08:38AM
	Name:		William Lane
	Email:		wklane@msn.com
	Location:		Aberdeen, WA
	Comments:		Good Luck. Hope things work out.

	Date:		Thursday April 17, 2003 - 08:48AM
	Name:		William Lane
	Email:		wklane@msn.com
	Location:		Aberdeen, WA
	Comments:		Good Luck. Hope things work out. Suggestion: why not have a billboard next to their lot with a e-mail address on it so their new prospective customers can beware. It might not be long before they make this good with you because of the bad publicity. Make sure they pay for the billboard too!!!!!

	Date:		Friday April 25, 2003 - 02:29PM
	Name:		R A Jones
	Email:		RACEjones3@attbi.com
	Comments:		Date: Wed, 23 Apr 2003 06:13:14 -0700 Hi, We are in the process of looking for a new motorhome. Has your situation with Poulsbo RV been rectified to your satisfaction? I appreciate your website as I will now avoid this dealership unless your complaint has been resolved. Thanks, RA Jones

	Date:		Saturday April 26, 2003 - 10:21AM
	Name:		Randy Jones
	Email:		RACEjones3@attbi.com
	Comments:		Dick, Thanks for the info; we bought a new motorhome yesterday through Great American RV in Fife. It is the second RV we've purchased through them, and with salesman Dave Lattin. Our experience has always been exceptional with customer service and warranty work as needed. Anyway thanks again for the message and your website. It was instrumental in keeping us away from Poulsbo. I'll refer people to your website if they are thinking about which dealership to buy through. Randy

	Date:		Monday April 28, 2003 - 05:49PM
	Name:		john w. emmet
	Email:		jwemmet@voyager.net
	Location:		jackson,michigan 49203
	Comments:		where can i find old Bounder sales brochures from the 80's featuring the comic strip of the Ventures/Fields and their RV trips? It's in a series. do you have any ideas?

	Date:		Wednesday April 30, 2003 - 09:09PM
	Name:		Shawn Stockford
	Email:		sstockfo@comcast.net
	Location:		Vancouver, Washington
	Comments:		I stumbled across this site by accident. My wife and I recently stopped by Poulsboro RV in Vancouver looking for a travel trailer. Though they did not have what we were looking for, our visit was great and the salesman was nice. Tonight I was searching for their website to check their inventory and came across this website. I don't think I will be going back there anytime soon. Thanks for the information.

	Date:		Thursday May 1, 2003 - 08:38AM
	Name:		Sam Thayer
	Email:		samthayer@msn.com
	Location:		Olympia, Washington
	Comments:		Wow - I want to thank you for your web page! I am in the market for an RV and was going to look at Poulsbo RV. Not now. Your experience, and effective publication thereof, has really made me wary of their business practices. I will not look to them for an honest deal, and will advise all my friends in the military to check out your web page before they do either. Thanks again for all yourefforts in protecting your fellow RVers - you've made a lot of friends. Sam

	Date:		Monday May 5, 2003 - 07:11PM
	Email:		TENSHOTBOYD@AOL.COM
	Location:		ORTING WA.
	Comments:		HI My name is Rick-- My wife and I purchased a motor home from Poulsbo R. V. We have only taken one trip in this "03" class "A" motor home. After driving this motor home approximately 2000 miles we had no less than 15 items that needed to be fixed. We called Auburn Poulsbo R.V. service department and scheduled our coach to have the items fixed. That's when the nightmare started. They had our coach for over two weeks. They called us and told us that the coach was ready. Most work was not even done. The defrost system was so unsafe that you had to pull over to wipe windows so you could continue on your. Brakes squeak so bad but according to the service dept. they can't do anything about it. Rocker switch to generator works part time. Still not fixed. T.V. Dish on roof bangs roof above driver. Still not fixed. Speaker above passenger for radio is cracked. Still not . We are now seven weeks later. They have had my coach six of those seven weeks. They finally fixed my defrost system by adding fans. We called them last Thursday to find out if the coach was ready. Again they told us it was ready. We got it home only to find out defrost system was the only thing fixed. This was the third time we had picked it up only to find out we have to take it back a fourth time. Our recommendation to anyone thinking about dealing with Poulsbo R.V. .. DON'T!!! THEY DO NOT STAND BEHIND WHAT THEY SELL. I HAVE EVEN BEEN PROMISED BY THE G.M. THAT THESE ITEMS WOULD BE TAKEN CARE OF. YA RIGHT. SIGNED RICK ORTING WA. E-MAIL ADDRESS TENSHOTBOYD@AOL.COM

	Date:		Tuesday May 6, 2003 - 10:11AM
	Name:		Sue Masterson
	Email:		smasterson@yahoo.com
	Comments:		Gee...I'm ready to buy a class C...figured Poulsbo was the place to go, been in touch with them. I'm glad I found this site. So...Sumner is the place to go??? Now I don't know if I want a MH at all!

	Date:		Saturday May 10, 2003 - 08:01AM
	Name:		Beverlee Burk
	Email:		bburk999@msn.com
	Comments:		After reading through your website we will be checking with Sumner RV for our trailer. So sorry for all your hardships but thank you for the heads up to the rest of us!

	Date:		Saturday May 10, 2003 - 07:07PM
	Name:		Ellen Pressnall
	Email:		ken_ellen@tds.net
	Location:		Quartzsite, AZ
	Comments:		I admire your creativeness with the web page. Real good idea. We are looking for an honest dealer so we can purchase a new motor home.(I kinda stumbled onto your page) They are hard to find but there must be one somewhere I am sure.

	Date:		Monday May 12, 2003 - 03:42AM
	Name:		Nancy Dyson
	Email:		NDyson8784@aol.com
	Comments:		Hi, I just happened across your info on Poulsbo ... I am so grateful, I wish more of us could step up to the plate when something like this happens. It costs less to be honest, in the long run. Is there anywhere a list of RV service people for those of us from out of town ... so we know where to go when we need service? Thanks, Nancy Dyson "Those who say it cannot be done should not interrupt the person doing it." Chinese proverb

	Date:		Friday May 16, 2003 - 07:58AM
	Name:		CARL RIGGS
	Email:		riggscarl@attbi.com
	Location:		BREMERTON,WASHINGTON
	Comments:		Well, what can I say about your website except(WOW). My wife and I purchased our first new 5th wheeler from POULSBO RV in 1995 and have been in most cases pleased with the coach. We've never had any service done to it by POUSLBO, found what I couldn't fix CAMPERWORLD could. We're currently starting our retirement search for either a new larger 5th wheeler, or late model diesel pusher. The sad thing is, in most cases if you haven't had a rv previous you don't know what to ask and your at the mercy of the dealership. Luckily I feel hopefully I know what to ask and look for. After reading thru your website do I understand that since 4/99 thru today that your problems have not been solved? Have you tried the lemon-law route? I think your website is fabulous and will be overly cautious when the sun-tanned salesperson comes leaping out of the sales office to intercept my wife and I in the parking lot. Thanks again and good luck CARL,RITA RIGGS

	Date:		Saturday May 17, 2003 - 06:45AM
	Name:		R A Jones
	Email:		RACEjones3@attbi.com
	Comments:		Hi Dick, I bought a National - Sea Breeze Lx 8341. Our reason was all of the feedback I found about National customer support and warranty service was all positive. We think we got a lot of bang for our buck. The Sea Breeze has the Ford V-10, and drives like a dream. We traded in our 31' Monaco and we received what we had paid for it a year ago. We bought the Sea Breeze at a show price. So far we are very happy. Dave Lattin at Great American RV was wonderful to work with. He was up front and answered all of my questions honestly, we couldn't ask for a better sales person to work with. I'd like to thank you for keeping me away from Poulsbo RV. I hope we cross paths sometime. Randy

	Date:		Saturday May 17, 2003 - 07:42PM
	Name:		Dan Peters
	Email:		djpeters@hurricane.net
	Location:		Belfair, Washington
	Comments:		I just stumbled onto your site and boy! I wish I had seen this information BEFORE I picked up my Winnie (used) 3 years ago. I,too, was not very knowledgeable on motorhomes and what they were supposed to be selling for so I didn't think I got taken UNTIL I had the rig for almost a year (until minor problems came up structurally and I started investigating). I found that there was some places that had wood rot and a corner of the rear ceiling has some "rippling" from water damage of some type. Of course it was sold "as is" so I don't have any recourse options. They didn't use the high pressure sales tactics UNTIL they saw I was interested in the Winnebago. Fortunately I came prepared with an RV TRADER magazine with a picture of a motorcoach I had circled and told them I was just on my way to purchase it (which I had no intention of doing) and wanted to see what they had on their lot. They went out of their way to keep me from leaving when they told me that the Motorhome was $38,000! I got them to bring it down to $10,000, but here's where they try to recoup their loss. I told them I wasn't going to put down more than a $1000. The salesman went to converse with his manager and THREE times, I was asked if I was SURE I couldn't put down at least $2000. I had threaten to leave after the second time I was asked, but then they gave in and then the financing fiasco started. I was offered an insurance package that would cover my outstanding loan balance should the motorhome ever be totalled in an accident. Looking back, I should have not accepted it, but that was another $7000 added to the price, so now the price is at $17,000. Then the stupidest thing they did next was setting everything up for me to take delivery of the motorhome to drive it off the lot the same day and they didn't even get a bank that would accept financing me yet! The first bank they sent my info to denied me because I guess my credit didn't allow them to take that risk. Why they didn't put the financing through FIRST to see what amount I qualified for is beyond me other than they were REALLY impatient on getting that motorhome off their lot! After finding the wood rot and other structural flaws, I can now see why. I haven't had any mechanical problems with the rig, but the next one I get will NOT be from Poulsbo RV (this is my second)and NOW that I know what to look for and what to expect in the financing department, I will be a little more careful with the next RV dealership I deal with.

	Date:		Sunday May 18, 2003 - 03:31PM
	Name:		Sylvia Summers
	Email:		bookie1@alltel.net
	Location:		Dalton, Ga.
	Comments:		I was looking for some info. on electric wiring, my friend is trying to get our antique 1972 Vega, 23 foot camper ready for our first ever camping trip. He couldn't get the tail lights and the running lights to all work at the same time. I was suppose to be in here looking for a diagram or something on 12 volt batteries, when I ran across your web page and got so interested in reading it. I will have to come back and finish reading, it is so interesting, Thank you for taking the time to write it all out. I have picked up some good information. Thanks Sylvia

	Date:		Wednesday May 21, 2003 - 12:50PM
	Name:		Robert E Reed
	Email:		robert.reed@attws.com
	Homepage:
	Comments:		Sorry to hear about Poulsbo RV taking you to the cleaners. I think your site is great! I sure won't go there to purchase anything! My question is regarding the way your page is setup. You type Poulsbo RV and up pops your site as the number 2 site in search engines. I'd like to know your secret. It would be nice if I could get my site to do the same so I can warn people about the creeps at the cabinet shop where I solicited service. If you have any ideas I'd appreciate your assistance.

	Date:		Tuesday May 27, 2003 - 08:36PM
	Name:		Tony & Vicky Frigerio
	Email:		Frigerio3@aol.com
	Location:		Poulsbo in Auburn
	Comments:		I sent this letter to Poulsbo, and still waiting to hear back. Poulsbo RV, My name is Tony Frigerio and my wife's name is Vicky. We visited your Auburn Store looking for our second purchase with you, a few years ago we bought a 30' Jayco TT from the Kent store. This time we came looking for a Motor home and we saw a coach we liked very much, it was a 1986 33' Southwind (newly traded in RV). After talking to Ross and Frank, on Friday the 16th, getting a final price of $11,500 from both gentlemen for the RV. We gave our VISA # to hold the RV until Monday the 18th so we could get financing to purchase the Southwind. They told us this would give Poulsbo the chance to check out the Southwind, and address the problems with the RV, including routine cleanup. We called Frank on Saturday the 17th, just to check out how things were going with the RV. He told us they were cleaning and fixing the things they found that needed repairs, so we would have all things working when we picked it up. N0W!!! the problem begins, on our second visit on the evening of Sunday the 18th, we met ED (a person I'll never do business with again!!!) as my family (wife, son 9yrs old, and daughter 5yrs old) were sitting in the RV, while talking with him awhile, he told us that the price of the RV was going to change a little because of the repairs (a $500 and $200 extra cleaning quote he gave us ($700total). So we planned for the price change. As we talked about it, his attitude was, " take it, or leave it," their was no room for discussion. This was not a very comfortable situation for me, dealing with someone who believes in no discussions or negation regarding a large sale purchase. His sales tactics were very unprofessional, as I would talk, he would proceed to interrupt and bully the conversion, with a "take it or leave it attitude" because. This type of salesmanship might work on, Car Sales or, a very young couple with no clue on how sales people should treat you. On Monday I talk to Frank, and told him that Key Bank is ready to write the check when the RV repairs and cleaning were complete. Frank told me the price was about $1400 more, not $700, like we talked about on Sunday with ED. He changed the price, so I asked to talk to Ed. His attitude was "take it or leave," we really like the RV, and now we really are starting to feel disappointed, being treated like this. There was no discussions about it, because he would interrupt and bully the conversion, with a "take it or leave it" attitude. We cannot believe, that Poulsbo RV, would have someone on their staff like this. Again, we said inspect, and repair the RV, as Poulsbo's staff said they would, which includes having every thing fixed, and cleaned ready for us to go camping for the memorial weekend. On Tuesday, I called Key Bank and gave them a new price for the RV $12,862 plus tax and license, which was approved. Later that day, I Talk to Frank and he said, that they repaired the Lights, and they were just waiting for a part for the LP, and the RV would be ready soon. Wednesday, we get a call from Pat from the office, saying our RV would be ready on Thursday, for us to pick up. So, I called the bank, and they said, have Poulsbo fax a copy of the bill of sale to Key Bank, and Key Bank would issue a check to Poulsbo RV. I was planning to do this on Thursday, when it was confirmed the RV was ready for us. Thursday morning, we get a call again, from Pat. She proceeds to tell us the RV will not be ready until Wednesday the 28th, because of delays for repairs needed. So, we called the bank again, and informed Key Bank of the delays with Poulsbo. Because of poor communication between Poulsbo's staff, we had to canceled our reservations for camping. ED called, and said he rush it, so we would have it for the weekend. Now I'm feeling that inspection is being rushed, and safety issue's, and repair's are being compromised, or over looked just to get it out to us. I asked ED about the 30 day warranty being 50/50 for repairs done if needed, I wanted to discuss, or negate with him about the warranty because, I feel ED is rushing the whole transaction, and safety and repairs of the RV maybe over looked. Again, as I tried to have conversation with ED regarding my concerns, he would interrupt and bully the conversion with the "take it, or leave it" attitude. We again, said just get it fixed, as Poulsbo agreed. On Friday, I called the bank, to set up the purchase for the RV, with Poulsbo. I talked to Frank, and he said, everything was fixed and we can pick it up in the after noon. ED calls that afternoon, with real attitude, and said the refrigerator need's repair's, and you'll have to take it as is, leaving us with the "take it or leave it," attitude once again. He continued to say "I'm not going to fix it, and I'm not having any discussion or negations, about it period." "If you want it pay the price, and if you want the refrigerator fixed, buy and extended warranty, and we will fix it later, if not I'll sell the RV this weekend." I'm left holding my phone in disbelief. I decided to write this letter because no-one coming into your store should be treated like we were last weekend. Salesmanship and communication was very poor. We feel that customers come first with respect and honesty. Poulsbo RV greatly disappointed our expectation's in buying a 1986 - 33' Southwind. The Frigerio Family Tony & Vicky Frigerio

	Date:		Wednesday May 28, 2003 - 12:08PM
	Name:		Pamela Praszek
	Email:		chick@sinclair.net
	Location:		Poulsbo, Everett, Washing
	Comments:		By accident, I just came across this page on Poulsbo RV. I did buy a used RV from the Poulsbo RV in Everett Washington and my trouble just began. I have written 2 letters to the Better Business Bureau and am now fighting the insurance company on the Warranty Insurance I bought. The engine (41,000 miles) blew due to a thermostat sticking (no indication until it blew) and the warranty company will not cover it. I called the people at Poulsbo for some assistance and they just laughed. I was offered $3000.00 of the $5200.00 bill by the Warranty Company and Poulsbo thought that was a great deal. I could go on and on, but just want to tell you and everyone I meet, not to do business with Poulsbo RV. You will pay forever after purchasing.

	Date:		Friday May 30, 2003 - 04:36PM
	Name:		bruce & anita griffith
	Email:		griffith@hctc.com
	Location:		hoodsport, wa.
	Comments:		Just read your web site, and was glad we did!!! My wife and I are considering a used rv that has a van type front end. We have never ventured in the camping world and probably won't. What we plan on using it for is work. I drive from Hoodsport to Pierce and King county almost every day to install hardwood flooring for various contractors, so the type of rv we are looking for might help us in not driving everyday. We were going to go to Poulsbo RV, but after reading your site, we won't. If you know of a dealer that handles this type of rv we are looking for, we would appriciate your input. Thank you for your web site B&A griffith

	Date:		Wednesday June 4, 2003 - 01:54PM
	Name:		Nathaniel Spall, SrA, USA
	Email:		nathaniel.spall@mcchord.a
	Comments:		Thank You. My wife and I are in the market and Poulsbo RV was gonna be one of the first places we stopped but not now. I'm going to print your page up and show it to my wife. I had a similar situation with Autonation on a car. It really sucks how people can screw you over and still think they're decent human beings. Thanks again, guys and I pray things get better. 62 MXS "Best of the Best" AGE Ranger James 1:2 "Count It All Joy"

	Date:		Friday June 6, 2003 - 11:10PM
	Name:		Brent
	Location:		Puyallup Wa
	Comments:		Poulsbo RV service is the worst. After purchasing our NEW 29 ft fleetwood from PRV we had a few problems which were elevated through the incompetence within the service dept at PRV. Not only are they unable to do the most basic troubleshooting; they DO NOT check their work. THREE times I picked up my rig only to find repaired work caused MORE problems as well as the original problem still had not been resolved. Fleetwood was no help as they would not believe me, the owner, that PRV had my unit for three months for a malfunctioning radio. PRV had only told Fleetwood that they had the rig 2 days. This spring I have found a leak in the roof. I traced the leak to a repair PRV had performed on the awning. They left grease stained on our carpet, trash throughout the rig and unlocked and left unlocked every lock on the RV. I won't recommend Pouslbo RV sales or service and I won't purchase another Fleetwood product. The word is getting out, thanks !

	Date:		Sunday June 8, 2003 - 05:51PM
	Name:		Sharron Walters
	Email:		swchic@msn.com
	Location:		silicon valley ca
	Comments:		Thanks for taking the time to share your story. I wish I could get motivated to write about some bad movers we had. Maybe you have spurred me on. I won't use Poulsbo RV for sure. Thanks a million, Walters family

	Date:		Sunday June 15, 2003 - 09:49AM
	Name:		Craig Brown
	Email:		cb7263@comcast.net
	Comments:		My wife and I are first time buyers, and because of your website we will not be going to PRV. Thanks for getting the word out to everyone!!!

	Date:		Saturday June 21, 2003 - 05:33PM
	Name:		Fred Carlson
	Email:		wa7uhr@gte.net
	Location:		Yakima
	Comments:		Thanks for the heads up. I have a friend that I think got stung from them. I'll never have anything to do with them. Good luck, thanks de Fred.

	Date:		Saturday June 21, 2003 - 08:48PM
	Name:		Lynn Harrison
	Email:		wlh39@wiredweb.com
	Location:		Lynnwood, WA
	Comments:		We have suspension problem. We had Poulsbo check it, they told us they couldn't find anything wrong. But we can see it and feel it. Also, we took the Pace Arrow in due to a bad leak in the back end. Almost $800 later the first big rain it was leaking again. They would not fix it. This was done in Everett.

	Date:		Sunday June 22, 2003 - 09:00PM
	Name:		Gil
	Email:		gaguirre12@msn.com
	Location:		california
	Comments:		Really found your story, and the comments of others, very helpful. Considering the purchase of our first RV and planned on going with a Fleetwood...looks like that might not be the best way to go. good luck and thanks..

	Date:		Monday June 23, 2003 - 02:12PM
	Name:		Martin Redman
	Email:		mredman@cablespeed.com
	Location:		Duvall
	Comments:		Thanks for the warning. I found your home page as I looked up the RV Droolers location. My compass is now set on another course. Martin

	Date:		Tuesday June 24, 2003 - 12:50PM
	Name:		John Jamieson
	Email:		john.r.jamieson@boeing.co
	Location:		Snohomish, Wa.
	Comments:		I am so glad I saw this web site. I have been looking at trailers at the Everett store. We will go across the street and down the road and buy there. I do not want to buy from a dealor that lies to its customers. I will also purchase my rv supplies somewhere else. I don't want to give them a dime now.

	Date:		Tuesday June 24, 2003 - 07:48PM
	Name:		Wendy
	Location:		DesMoines, WA
	Comments:		Well, we've been looking for a used travel trailer, but Poulsbo RV has them brand new for $9995. Pioneer w/an awesome floor plan. Been debating back & forth between new vs used. This isn't the 1st web site I've seen slamming PRV, so we definetly won't be buying a NEW one from them! Thanks for the (several) warnings!

	Date:		Friday June 27, 2003 - 10:23AM
	Name:		Richard Flood
	Email:		richard.n.flood@boeing.co
	Location:		Seattle, WA
	Homepage:
	Comments:		Dear RVer's My wife and I are looking for a 35 ft ish Trailer or 5th wheel for a piece of recreational property we have on Lake Tapps in Sumner. I am searching for a website that rates all RV's for Value, leaks, general construction, warrantee's, etc. Do you know of such a site? By the way, the Internet is a powerful thing isn't it! My co workers and I bet Poulsbo RV wishes now they had treated at least you a little better! Thanks for your time, Richard Flood

	Date:		Saturday June 28, 2003 - 10:21AM
	Name:		Wendy Fosberg
	Email:		merzme@msn.com
	Location:		Kent
	Comments:		I'm sorry to hear about your situation. But want to thank you for the warning! We live near Kent & were seriously considering buying an 18' Pioneer travel trailer from them. I wanted to buy a used one, but my husband was hooked on their new Pioneer. I have to admit that I LOVE the floor plan. I want it! But after I accidentally found your web-site, I just can't deal with purchasing from them. So the question is--where do we find a used, 1997 or newer, 18'-22' travel trailer for sale? I really want one that has a rear double bed, dinette & a couch. Do you have any suggestions? We buy the RV Trader every week, & check all the newspapers too. Thanks for any suggestions you may have! Wendy (PS-I also found out that a coworker is in the process of suing PRV too. She doesn't want to talk about it because she doesn't want people to think that she's "sue happy". What she did tell me is that they went to sell their trailer that they bought about 5 years ago. Their monthly invoice for payments showed a balance of $7000. When they sold their trailer & called for a payoff, the balance was $9000. $2000 MORE than their last statement. Like I said she doesn't want to talk about it, but she said that it has something to do with "insurance" that PRV added. (warranty??) Too scary for me to think about!

	Date:		Friday July 4, 2003 - 11:17AM
	Name:		ALA OWERRI
	Email:		ALA@ABA.COM
	Location:		ABA
	Comments:		I PASS YOUR COOL SITE

	Date:		Friday July 4, 2003 - 12:39PM
	Name:		Gary D. Tischue
	Email:		gdtischue@hotmail.com
	Location:		Lacey, WA
	Comments:		Add us to the list of dissatified customers. Oh, we're very happy with our motorhome, just the pre delivery, (incomplete) and follow-up, (non-existant). Before I picked up the MH I had asked for a few things to be done. They assured me there would be no problems. They were right. To this day one year later I have not heard from them. The problems have not been corrected. They do not answer calls, e-mails, letters, personal contact will get you nowhere. Once I drove off the lot it's like they never expected to see or hear from me again. So in a short time when it's time to up-grade to a larger MH, will I go back to Poulsbo? Not!!, no way, never, not for an investment of that size. Obviously they don't want to see me again. Okay, fine.

	Date:		Saturday July 5, 2003 - 03:06AM
	Name:		KO
	Email:		Karyl@crcwnet.com
	Comments:		Thank you for your website. As a single "older" women I was headed to PRV to look for a travel trailer. Based on your comments and those of others. No thank you - I'm headed elsewhere. Thanks agan.

	Date:		Monday July 7, 2003 - 11:37AM
	Name:		Anthony Rodriguez
	Email:		arodriguez@y2marketing.co
	Location:		Moraga, CA
	Comments:		I am a marketing consultant with Vanguard Consulting, a Y2Marketing agent. I have been looking for "hot buttons" for and against the industry (Motor Homes). My intention is to find what companies do right and what they do wrong. My goal is to find the absolute finest manufacturer AND dealership in the industry and then market using the material I create. In retrospect, do you think there were some questions that you could have asked that would have given you sufficient information to make a sound (safe) decission? If you are not a big email fan, give me a call between 7:00am and 9:00pm Monday, Tuesday, Thursday or Friday at 1-800-805-4686.

	Date:		Monday July 7, 2003 - 12:21PM
	Name:		Sharon and Burl Pettibon
	Email:		sharon@spinal-tech.com
	Location:		Gig Harbor
	Comments:		Hello Dick and Lois: I emailed you some time ago and thanked you for your website and did NOT go to Poulsbo RV to buy our new fifth wheel. We researched what we wanted and then contacted dealers and went on the internet. We found a dealer in Bend, Oregon that what you see is what you get. WHAT SERVICE! Incredible salesman that did not lie, cheat or steal to get us into something he knew we inevitably would not want. Can you believe a guy who "purposefully" told us NOT to buy a 2003 even though he needs to get them off his lot because the storage is so much better in the 04 and money was not the point...the price was close to the same. The Company is Larry's RV in Bend and our saleman was Ray. EVERYONE we met, and we were there twice and stayed on their lot until satisfied we knew what to do, was team orientated and helped us when we asked. At no time were we told "talk to Ray" if they could help. The price was right and better than any of the other dealers of the same rig. I hope this helps everyone and that you decide to share it.

	Date:		Monday July 7, 2003 - 01:22PM
	Name:		Anthony Rodriguez
	Email:		arodriguez@y2marketing.co
	Location:		Moraga, CA
	Homepage:		http://www.y2marketing.com/
	Comments:		Dear Dick and Lois: I wrote my comments above prior to reading your entire questbook. You two are my hero. It just goes to show you that "text heavy" with good "interrupt" will be read EVERY TIME! We at Y2Marketing would say that Poulsbo RV has a poor "inside reality" and is rapidly obtaining a justified and well earned "outside perception" to match. It sounds as though Fleetwood would want to know about the fine sales and service being provided by this company. Of the above messages, I would say Fleetwood took a bigger hit than PRV did. Did you go to Fleetwood Directly? The Coach was obviously theirs and they should have made it right. What kills me is they are one of the largest manufacturers in the country and they are buying up smaller manufacturers. If your FANS know of the quintessentially demonstrably best manufacturer in the United States and would like to sick the most effective and aggressive marketing firm in the United States on the remainder of the industry, hook me up. There has to be someone out there doing this business right.

	Date:		Tuesday July 8, 2003 - 07:25PM
	Name:		kathy higgins
	Email:		higginsrus@hotmail.com
	Location:		port orchard, wa.
	Comments:		Hi, my mom called to say that she just happen to fall upon your website. And it is scaring me!!! We are to pick up our brand new prowler 5th wheel this thursday. We had no problems buying it. there was no high pressure sales. They gave us a good deal. And so far everything is going well. Please pray for me that I don't end up with a horror story also. They have been real nice to us. Is there anything I should be aware of when we go on thursday? Hope you read this before then. If not I will keep you posted.

	Date:		Wednesday July 9, 2003 - 09:38AM
	Name:		Joan & Jim Sperber
	Email:		jojm@olypen.com
	Location:		Sequim
	Comments:		Hi, Jim and Joan Sperber here. We are now thinking of buying a used RV from Olympic RV here in Sequim,WA. I have my worries of what we may get into with $99,000.00 at stake here. Is there something we can do to check it out before we buy (that you know of) like an inspection by someone we choose? Thanks for your time Joan

	Date:		Wednesday July 9, 2003 - 09:43AM
	Name:		Merrette Dunford
	Email:		Dunfordmg@msn.com
	Comments:		Dick/Lois: Thanks for creating the website. We are in the market for a toy hauler but thanks to the comments I read, I will not be purchasing from PRV. I had a similar experience in 1994. My wife and I purchased a new trailer from Helgasons (no longer in business) on HWY 99. As soon as we drove off the lot, we were treated much different. We are experienced RVrs and appreciate the time people take to share their stories. This type of communication can do wonders on the internet if businesses want to prosper. Way to go! Merrette Dunford

	Date:		Thursday July 10, 2003 - 04:46PM
	Email:		gardenlady@chorus.net
	Location:		Wisconsin
	Comments:		I read your site blunders with your Bounder. Just to give you some satisfaction, I let Poulsbo know I would not be interested in buying from them because of a web site I found about their service. Sometimes satisfaction comes in small ways but to let you know you got some from me.

	Date:		Friday July 11, 2003 - 02:05PM
	Name:		Kirk
	Email:		parnham2@comcast.net
	Location:		Centralia, WA
	Comments:		I am shopping for my first RV. Thanks for the info. The postings are really informational. If it weren't for the other testimonials I would just think that you were an isolated case, but it seems that there is something rotton in Denmark. I will definately stay away!!I am really glad that I found your site. THANKS!!

	Date:		Saturday July 12, 2003 - 05:55PM
	Name:		Brent Doyen
	Email:		brent13107@msn.com
	Comments:		I would like to picket Poulsbo RV when they do an off-site sales event. I see these guys set up at malls and grocery stores. I think simply walking on the public sidewalk with a sign in front of one of these events could save a few people from going through what we all have. Every consumer needs to know Fleetwood and their authorized dealer Poulsbo RV are NOT honest. I would like to be able to organize and take it to the street. How about you ?

	Date:		Monday July 14, 2003 - 10:22AM
	Name:		Derry Suther
	Email:		dsuther5@earthlink.net
	Location:		Olympia
	Comments:		Howdy! You 2 are heroes! What an effective way to alert people and save them grief! Perfect use of a website! My wife and I have been looking at both used and new trailers and have visited dozens of RV dealerships in the last 3 weeks. It was a bit further to go from Olympia but we decided to go to the PRV store off the Kent/Demoines exit last week since we had bought an RV from that location years ago before it changed hands. I gotta tell you....compared to ANY dealership we had visited recently...they were the worst! Talk about high pressure....asking for a drivers license to do a credit check, the old "what's it gonna take to do the deal" routine, rude..etc etc... We have decided on a Fleetwood but now have driven all the way to Gresham Oregon to do the deal at a better price...so much more enjoyable!! We would NEVER deal with a PRV dealership in Washington again! If you're looking for a new Fleetwod call and ask for Dorothy Lang at Gresham RV..she's new but so honest and pleasant...the kind of salesperson you'd think Fleetwood would want selling their products...maybe their continued association with Poulsbo RV says something about Fleetwood? Keep up the good work you two!

	Date:		Tuesday July 15, 2003 - 09:39AM
	Name:		Jenny Rader
	Email:		ohbusdrvr@msn.com
	Location:		ohio
	Comments:		So enjoyed your web site, always searching for stories from fulltimers and you have done a great job. I held back tears as I read about Snuggles. Anyone can see how much you love him. I was blessed with a Lassa Apso,(Chelsie) for 12 years and lost her to kidney disease in 01 and still miss her. I have a Yorkie now and she is the love of my life next to my family of course!! I am curious how you are doing now, as the last entry I found was 3/8/03. My husband Dan and I are planning to fulltime in our 5th wheel as soon as our last son is on his own. He will be 21 in Oct. so we hope in another year or two. Dan is retired Army and we hope to utilize the base campgrounds. Always looking for someone who is doing the same with no luck yet. But, thanks again for the site. Jenny

	Date:		Tuesday July 22, 2003 - 09:34AM
	Name:		Rick Scott
	Email:		washingtonham@yahoo.com
	Location:		Everett, Washington
	Comments:		Thanks for the Heads up on Poulsbo. I am thinking of a class C and noticed they had a large selection. WELL, Scratch them from my list. They being owned by Pierre "IF TRUE" would just make sense. Pierre is the biggest scam artist to ever legally still be in business. BYE BYE POULSBO. Too bad they haven't figured out that 1 BAD former customer = potentially 1000s of lost sales. Especially in the days of the internet. And their landsharks can go suck rotten eggs.

	Date:		Wednesday July 23, 2003 - 03:29AM
	Email:		MikeandLorrie@aol.com
	Location:		Olympia
	Comments:		We bought our Class C on 30 June. But we were delayed getting it until 2 July (it is a '92). We bought it from Baydo's in Olympia. We had no time to get it home and look it over before we left on the 3rd. We had a fuel filter problem and on the way back from WI we broke down and left the rv in Livingston MT. We went back this last weekend and picked it up. Tonight we had time to really look it over only to find the sleep compartment over the cab has bad water damage and we now have to figure out how to get it fixed. Our salesman kept telling us that he didn't want to sell us anything we weren't in love with. In the morning we will see what Adam (the salesman) has to offer. Lorrie

	Date:		Saturday July 26, 2003 - 08:13AM
	Name:		Mike Brown
	Comments:		Poulsbo RV in Poulsbo ripped us off too. About 8 years ago we purchased a 1988 motorhome from them for $28000. It creaked and squeeked and seemed to be "loose" if that`s the right word. Turns out, it had leaked at one time or another. Poulsbo RV resealed the coach and forgot to tell us the whole 2x2 wooden framework was rotten under the outside skin. When the side skin started to delaminate, I pulled a front window to fix it and the frame fell out on the ground. As I pulled the skin farther back, ALL of the 2x2 framing on both sides fell out of the coach. Needless to say, I got stuck with repairing the coach. This cost over $10,000 and that was just for materials. I couldn`t afford to pay a shop to do it because I had expensive RV payments to make...... No matter what kind of B.S. you hear from Poulsbo RV, if you go ahead and buy from them, chances are, you WILL get screwed. I know how they need to be dealt with but then I`d be the one to go to jail............

	Date:		Tuesday August 5, 2003 - 12:23AM
	Name:		Shirl
	Email:		fick4407@aol.com
	Location:		Tacoma, WA
	Comments:		Was thinking about purchasing a small Class B RV and turned to the internet for some information. Getting too old for camping and want something I can easily pull into a campground for the weekend Obviously I'll have to do my homework carefully. Will definitely avoid Poulsbo RV! Any suggestions as to where one can find a reputable dealer in the Puget Sound region? Enjoy the rest of the summer.

	Date:		Tuesday August 5, 2003 - 12:22PM
	Name:		Peter Zut
	Email:		peterzut@hotmail.com
	Location:		Auburn, WA
	Comments:		Man this sounds familiar. I purchased a new 26' Prowler. HAD to pay for a walk thru to make sure everything was in working order. Picked it up, never went thru it with me and I was tired of waiting around. When I got home the refer, hotwater, slideout, AC, cable did not work. That should have been caught during the inspection by Poulsbo RV. There were many other issues as well but the above listed should have been repaired. I paid for a service which I did not get. After speaking with the Service Mgr (GM will not speak with me) she admitted knowingly sending out a bad product. Before I found out all the problems I sent a friend down there and he purchased a trailer as well, he also is having problems. I will not rest until I have been compensated.

	Date:		Tuesday August 5, 2003 - 11:54PM
	Name:		Debbie
	Email:		jeffmensweetpr3@aol.com
	Location:		Lake Stevens, WA
	Comments:		Hi, I'm so sorry to hear what happened to you, and I want to thank you sincerely for using this experience to warn and protect others, like me and my family. Customer service will only improve if sounding boards like this occur. In this day and age, businesses aren't necessarily held accountable for it's actions, when there are so many consumers. You've created an information "link" between us, which demonstrates to me the positive aspects of "the web". We just refinanced and were thinking of looking to spend some dough at Poulsbo RV in Everett, thanks so much for the warning...we will not be going there now after reading the guestbook!!!

	Date:		Thursday August 7, 2003 - 10:06AM
	Name:		Marge McGee
	Email:		landmmcgee@msn.com
	Location:		Maple Valley, WA
	Comments:		I read your information with interest about Poulsbo RV. It is very interesting. Do you have any recommendation on looking for used RV's? My cousin has fallen in love with my rig (1991 24' Damon Excaper) and is looking for one that is identical. Where do you suggest she go for a used one, that comparable to mine? Thank you all the information. It was very enlightening. Marge

	Date:		Monday August 11, 2003 - 04:45PM
	Name:		Joni & Ron Hayward
	Email:		jrjhayward@aol.com
	Location:		Gig Harbor WA
	Comments:		We purchased a 2001 Mallard from PB RV in Nov of 2000. After the $180.00 service check we took possession of the trailer. We went on a short trip to Oregon & when we got there we found out the Hot water tank didn't have any hot water, took it to PB RV in Poulsbo and they said it was plumbed in wrong (they didn't find this when they did the $180.00 service check) so they fixed that on the warranty. Next trip out we noticed that the inner walls were warpped & bulging outward also the divider for the bedroom had some molding that wasn't fitted correctly and sharp edges were exposed, so back to the shop again! They fixed these problems but in so doing gouged the roof and just covered it with white rubbery stuff that does'nt match anymore (lovely)! Also this time it was in the shop for a month and when we went to pick it up they could't even find it!! We had to go to 2 other lots to look for our trailer!!! When we got back from those goose chases they had located it up behind the shop. Dirt & sawdust in Trailer no clean-up! Went to Leavenworth in the fall and discovered that when the heater was running it made the flooring rise in the kitchen, also a funny sound could be heard from the ceiling AC Vent kinda like a gurgle at the same time. Back to Poulsbo RV for warrenty work...seems the furnace was installed improperly at the factory.(beware of Fleetwood trailers too)! Come spring we had the trailer out again & found that the awning material was seperating at the top, so back to the shop before the warrenty ran out to have it replaced... they installed a new awning but bent the support arms and hung it so loose it looks like a sagging diaper.!! Most recent adventure in poor Quality & workmanship is that the beauty molding on the outside came loose while we were on our way to Moses Lake we looked in the mirrors and there it was flapping in the breeze like twin streamers. Well, on the side with the door a screw must have been still attached to the molding and it left gouges all over the side of the trailer and perferated the awning too!! So now we have to take it back to be fixed again & do not want to take it to Poulsbo RV!! We have seen some comments from others that recommended A1 RV in Silverdale and Sumner RV so we will be calling on them to work on this big repair job.Our insurance will be going after Fleetwood for compensation on this -GOOD LUCK!

	Date:		Monday August 11, 2003 - 06:48PM
	Name:		Russ and Karrie Huelle
	Email:		rkhuelle@aol.com
	Location:		La Center, WA
	Comments:		Just got done reading your web-site and other potential rv customers comments. Thanks for the heads-up on Poulsbo RV. We went there looking for a pickup camper this last Spring and definatly will not be going back. We thought maybe it was just a bad day for the sales rep. but from the sounds of it every day is a bad day for all of them. Thanks again.

	Date:		Saturday August 16, 2003 - 08:20PM
	Name:		Linda MConald
	Email:		macadoo@thevision.net
	Location:		Riverbank, California
	Comments:		I just send you a e-mail saying that I loved reading about your rving travels.

	Date:		Sunday August 17, 2003 - 04:23PM
	Name:		Tom Pentin
	Email:		TPentin@aol.com
	Location:		P.O.Box 700 Easton, Wa.
	Comments:		Hi Dick and Lois!!! I,too, have had a very bad experience with Poulsbo RV. When my wife, Carrie and I bought our 2000 34D Bounder we received it with 3800 miles on it. We, too, were told it was because it was driven out from the factory in Pennsylvania. Not only that but the black water holding tank was plugged with kotex which we did not find out until it became full and we could not empty it. We had minor problems with the home including improper wiring of the 110 volt system, the main door which would stay closed, the screen door was warped and would not close, the front of the motor home was all rock chipped and had to be re-painted. I took it back to Poulsbo 5 times before they finally fixed all the things. Now we have developed an electrical problem with the 12 volt lights. There is a dead short in the ceiling which not only blows the fuses but burnt up the wiring to the side lamp on the slide-out to the point of nearly catching the wall on fire. Behind the lamp which is mounted to the wall the plywood is burnt where the wires got were up against the wood. The lp gas detector has never worked and I finally disconnected it. Poulsbo refused to replace it. Finally, in backing into an RV spot at a resort in Eastern Wash. I bumped a car with the front bumper. The impact was so minor that it did not leave a mark of any kind on the car. However, when I got out to inspect the damage to the car I noticed my front bumper was laying on the ground. Upon inspection I found that this huge bumper is held onto the front of the motor home with four 1/4" bolts fastened to the fibre glass nose of the motor home. The end pieces are held on with 3 sheet rock screws which had rusted off. This fibre glass is only 1/8" thick and the very minor bump broke the fibre glass allowing the bumper to fall off. I could have kicked it that hard and done more damage. I hope someone takes Poulsbo and Fleetwood to task and makes them accountable for their shoddy and unethical practises. Should it ever happen and witnesses are needed to testify as to the lack of service, lying and workmanship that does not even come close to industry standards, I will be the first to stand in line. Thanks for allowing me to vent. Tom Pentin An unhappy owner

	Date:		Wednesday August 20, 2003 - 09:12PM
	Name:		Kimberly Mote
	Email:		Greystorme@earthlink.net
	Location:		Ft Lewis WA
	Comments:		Mr ans Mrs Ellingson, I am sorry to hear about your situation with your motorhome. My parents are going through a similar situation with Jayco. They came to visit last year with there new motorhome and between here and thier home in Alabama they blew out 4 brand new tires. When they arrived hame and had the RV weighed with no other load but a full tank of fuel, they were extremely overweight. They are in a the middle of trying to get matters resolved with Jayco and the dealership at this time. I hope that the RV industry realizes that there are several people out there who just wanted to travel and see the US and Canada and not be traumatised by unscrupulous business practices. May your matters be resoved quickly. My family and I wish you the best. Kim Mote

	Date:		Friday August 22, 2003 - 12:11AM
	Name:		Audree/Gene Edgmont
	Email:		acehe.one@netzero.net
	Location:		Oregon
	Comments:		We have owned two bounders which have had furnace problems, frig problems circuit boards constantly burning out. Our new Bounder in 97 with less than 12,000 miles has had air conditioning, radio has gone bad(speakers)and an undetermined leak in the bathroom (which we can't find)that has now stained the ceiling carpet. Our dealer sold us this RV as a 97 model but had been on the lot for weeks after being delivered in 96. We love the storage space but don't know if we can trust another Bounder. Glad to know we are not alone. Our faucets in bathroom are peeling as well as the handles throughout the coach. A&G

	Date:		Saturday August 23, 2003 - 09:24AM
	Name:		Cindy Merrill
	Email:		cindymerrill5@hotmail.com
	Location:		Hoquiam
	Comments:		Thanks for the information. As a first time RV shopper I appreciate you posting this information on your site.

	Date:		Tuesday August 26, 2003 - 07:09PM
	Name:		lizzie and jim skelton
	Email:		Thunderrednose@aol.com
	Location:		san francisco, calif
	Comments:		dick and lois, good luck on your lawsuit. we are getting ready to sue the dealer and fleetwood on our crappy travel trailer! it is a piece of garbage and falling apart and has been in the repair shop longer than we've had it! my husband is getting his website ready to post about Geweke RV, Lodi, California and Fleetwood in a week if they don't respond and we know they won't because they've already treated us poorly and blown us off! really, we wish you much luck! sincerely, lizzie and jim skelton

	Date:		Sunday August 31, 2003 - 12:21PM
	Name:		Chuck Barrow
	Email:		mactwister@earthlink.net
	Location:		Shelton, Washington
	Comments:		I recently had to have warranty work done on the Dometice refrigerator in my new Cardinal 5th wheel (not purchased from Poulsbo RV). I checked around and found the Poulsbo RV was the one of only a few local authorized service locations for Dometic and they could look at my refrigerator within a reasonable amount of time. Not having seen your web, unfortunately, I took my Cardinal in. We had had it in Montana the previous week and during the 100 degree weather, the refrigerator was running at 50 degrees inside. However, it seemed to work fine during weather under 80 degrees. The service manager at the PRV store in Poulsbo assured me that they would be able to resolve the problem, but would have to keep my rig for a few days. After about a week he calls back to tell me they have checked it out and there is nothing wrong with it. He told me it is running at 42 degrees inside and that meets factory specs. I asked him what the outside temp was and he tells me it was around 75. I told him again that I knew it would work fine when the outdoor temp was at 75, but not if it gets over 80. He tells me to pick it up and bring it back when the weather is warmer, because the technician has to see it happen before they will work on it! He is basically calling me a liar now! My wife decided to call Dometic directly. The first guy that we talked to told us the same thing: bring it back when it is warmer outside. My wife insisted on talking with a manager. Once he listened too the whole story, and heard what temp the fridge was running at inside (42 degrees) he realized that ther was a reall problem. He told us he would call Poulsbo RV and let us know later what would be happening. The next day, the Dometic guy calls us back at lets us know that Poulsbo will be fixing our refrigerator. He told them that 42 degrees is not satisfactory for the inside of a regrigerator. It should be down around 34 to 36 degrees normally, and MIGHT get up to 42 if the outside temp was up over 100 degrees. Several days later, we still had not heard from Poulsbo, so we called them. The service guy tells us that he will be replacing our fridge and it will be arriving at his shop next Tuesday. The following Friday, we still had not heard from them, so we called again. He tells us that the shipment was late, but it did come in and they would finish it next week. I talked with him about a themostat activated fan on the back side of our fridge, because we had noticed that it never seemed to run, even during the hottest days. He told me that he had checked it by running a hair dryer on the thermostat and it worked fine. The following week he finally called us to pick up our Cardinal. I talked with him again about the fan and he assured me that it was ok. I was still skeptical and decided to check it out when we got home. Once I had the trailer home, I hooked it up and started the fridge. I plased a thermometer in the exterior compartment of the refrigerator, right near the thermostat. I came back a while later to see how it was doing and was shocked to see that the thermometer was reading 150 degrees and the thermostat still had not kicked in. NO WONDER WE WERE HAVING PROBLEMS WITH OUR FIRST FRIDGE!! The guy at Dometic had warned me that if this fan was not running, it would cause the fridge to not cool properly and could even result in failure of the cooling unit. Now I have thing sitter here at home, and there is no way in **** that I would EVER take it back to Poulsbo. I found a place on the internet that I can order the thermostat that I need and I will replace it MYSELF! I can't believe how incompetent those people at Poulsbo RV are. They had my Cardinal for over three weeks, replaced the refrigerator and reinstalled the bad thermostat that had caused the problem in the first place! I wish I had seen your web site earlier and I would have never gone to Poulsbo RV. I really feel bad for folks who still patronize that place.

	Date:		Wednesday September 3, 2003 - 10:57AM
	Name:		Mike O'Grady
	Email:		ogradym@msn.com
	Location:		Bremerton, Wa
	Comments:		Thank you, thank you, thank you! We were looking to buy a new 2004 Adventurer 38-G diesel pusher, and were going to head to Poulsbo RV over the Labor Day weekend when a friend of ours who had been camping at the Potholes in Eastern Washington last week related a story he'd heard from the folks at the next campsite. They too had a bad experience with the folks at Poulsbo RV as well, and told him about your site. I went and visited it, and I'm so thankful I did! We're still looking fora reputable dealer, but I can assure you it WON'T be Poulsbo RV or any of their affiliates! Thanks again.

	Date:		Tuesday September 9, 2003 - 01:16PM
	Name:		Stuart Thornton
	Email:		stuart.thornton@verizon.n
	Location:		LaConner, WA
	Comments:		This afternoon we had planned to go to Everett to look at upgrading our 1992 Monaco Dynasty. I did a search on Paulsbo RV to check their hours of operation and came across your web-site. If it was just you alone licking your wounds, I doubt I would hold it against PRV. But when the flock stands side-by-side and moans, something is not right. We deleted Paulsbo on the spot in our new coach search. Thanks for providing the format for us to avoid a mistake. Stuart Thornton

	Date:		Tuesday September 9, 2003 - 01:50PM
	Name:		Jim Gardner
	Email:		j.gardner@verizon.net
	Location:		Everett, Washington
	Comments:		I have had major problems with my th Wheel and can't get it fixed. I will share my story with the readers when I get a chance to rite it all down

	Date:		Tuesday September 9, 2003 - 02:47PM
	Name:		L. McDonald
	Email:		Retired2xusa@yahoo.com
	Location:		Gig Harbor, WA
	Comments:		Hi, Having been a long time RV full-timer, I have heard more horror stories than I care to remember. However, whenever Washington state comes up, so does Poulsbo RV. The stories are always good for either a cry or a laugh. The best advice I can give anyone trying todeal with those people is: 1. NEVER shop there for a used unit. Only go there ONLY for a new RV. 2. Know the true blue book value of the unit you are trying to buy. 3. Get EVERYTHING,including the sales person and the managers name, IN WRITING. Do not let them run a credit check or get a down payment until you have done this. 4. When you get the deal you want, buy it, leave and never look back. If you do, they seem to disappear into the mist. By the way, paying for a "walk-through" is BS! I have dealt with Great America RV and Watts RV, over the past years. Both have treated me right and very carefully told me what they could do and what the factory would dom - Before I bought the RV. They consider the walk-through a part of the sales package.

	Date:		Saturday September 13, 2003 - 08:47PM
	Name:		Bill Howell
	Location:		Renton, WA
	Comments:		Sorry for your sad experience, but want to thank you for your website. Am considering a new or used class C, and was about to research PRV...obviously, I will be looking eleswhere now! Thanks again, Bill

	Date:		Saturday September 13, 2003 - 11:49PM
	Name:		Sherrie Rogers
	Email:		jonnsher@olypen.com
	Location:		Port Angeles
	Comments:		Hi from Port Angeles, I was searching the net looking for information on Nash trailers and came upon your watch out for Poulsbo RV site. Was considering going there tomorrow to look at their RV's--we have an old--1980 17' Alpenlite and would like something with A/C and dual wheels. Also read the information on Fleetwoods. Thanks for the site. I think we will avoid P-RV and Fleetwood trailers. Are there any brands that you know are really good. We bought our Alpenlite from an aunt and uncle and really don't know much about the different brands. Sounds like Sumner is someone to talk to. Anyway thanks so much for all your website has saved in pain and anguish for so many folks. Possibly including us if we had not found your site first. Happy trials! Sherrie

	Date:		Friday September 19, 2003 - 01:53PM
	Name:		C.O."Chuck" Gugelman
	Email:		chuckg@westernrv.com
	Location:		Fife,WA
	Homepage:		http://www.westernrv.com/
	Comments:		Being the internet manager a Western Motor Coach I hear of these problems about other dealers. It was not Poulsbo RV that manufactured the Bounder it was Fleetwood RV, but it is Poulsbo RVs responsiblity to service and handle disptutes with thier manufactures, it looks that this was not done too Dick and Lois's satisfaction or at ALL. I wonder what the defects are that were NOT disclosed at time of purchase, that is causing this MAJOR DISAGREEMENT????? RVing is a passion we RVers have and some people and dealers seem to neglect.

	Date:		Friday September 19, 2003 - 03:54PM
	Name:		Sharon Azwar
	Email:		millersharon@yahoo.com
	Location:		Port Orchard, WA
	Homepage:
	Comments:		Thank you for your website. We are looking to buy a Class C motorhome and have stopped by Poulsbo RV, but thanks to your website, we will not go back to buy. Thanks also to the posters who recommended reputable dealers. I hope things work out for you despite the horror stories! Sharon

	Date:		Monday September 22, 2003 - 11:21AM
	Name:		Greg Needell
	Email:		gneedell2002@yahoo.com
	Location:		Wenatchee
	Comments:		I will not buy from Poulsbo thanks to your posting and guest book! Thanks again.

	Date:		Saturday September 27, 2003 - 08:58PM
	Name:		m. schwarzmann
	Email:		darksporkids@netscape.com
	Location:		redmond, wa
	Comments:		thank you for your story and web site. I've had every good service from Travel Time RV Center in south Everett. They are across the street fromPRV in Everett. good luck in your law suit!!! schwarzmann

	Date:		Tuesday October 7, 2003 - 12:59PM
	Name:		Jan D
	Email:		jds5165@msn.com
	Location:		LaPine, Oregon
	Comments:		Dear Dick and Lois, I have wanted to e mail your web page for some time now to tell you what Poulsbo RV did to our family. In March of this year, my husband sent out some resumes located in the Northwest to see what was being offered in the RV industry, that was closer to my aging parents. He was the Vice President of a large service center located just west of San Antonio. We had been there in Texas for about 10 years.....We had responses immediately to the resumes, and one came from Poulsbo RV. Turns out that Poulsbo had employees that knew my husband personally, knew what he had accomplished in the business, and were eager to get him on board. For 6 weeks, on a daily basis, One of the owners (I shouldn't say his name), called our home daily. The package they offered was comparable to what we were getting at the time, so we decided to commit to the relocation. He was given his pick of the stores (since they all needed help), and they wanted him there ASAP. It took us 3 weeks to get our affairs in order, Rent the Penske truck, sell our boat, van, and everything else we couldn't put on the truck. We loaded our two sons, the cat, and the dog, and headed North to Vancouver. I had already rented a home online, sent the deposit, had our childrens school transfer records, and he was to report to work on May 7th. When we arrived in our Penske, my husband went in to let them know that we had made it just fine. He was told then that, the promised salary and package had been reduced by 25000.00 a year, but since he was there it wouldn't take him long to work up to what they had promised in the begining! That put us below the poverty level! We had booked a flight to Vancouver to secure this job prior to leaving Texas, but "the owner" said that it was a done deal, no need, save your money for fishing!!!!!!!!!! So against our better judgement we believed him and the other "higher ups" who constantly called us. Needless to say, MY husband told them to POUND SALT, and walked out. We went back down to Rogue River and spent a month with my family, and have ended up here in LaPine for the winter. We opened our own little shop, and are trying to come to terms to the dealings of business people here in the Norhtwest. My husband has close friends at all of the factories and when they found out what had happened, all of them said they would not be sending anymore work thier way, and instead made my husbands little shop, a recommended service center. When we toured the Poulsbo RV facilities in Ridgefield and Seattle, It totally suprised my husband that they had been allowed to operate with open spraying of paint in the lunch area, paint thinner, and other solvents running freely down the concrete into a drain cannal etc. When told of what he had seen, the owner just balked. After contemplating the situation, I and my husband are deeply glad that Poulsbo didn't work out. He could never work for a company who didn't care about the customers, or thier RVS. Oh and by the way, We went to lunch with the managers of one of the stores, and I asked them if they had seen your web site, (I had read it before leaving Texas), and boy did they have alot to say. I am so glad that you have this site open, and can let me and others release some of the pain, that harbors in your being when you have been hurt by liars, who's business thrives in taking advantage of innocent people. They hurt my family, and for that there is no forgiveness. I will close this novel by saying, that this e mail should give you a different perspective on Poulsbo RV. Before you only heard from thier business practices, by buyers, now you can see what they do internally. Thank you for you time Sincerely, Jan D

	Date:		Friday October 10, 2003 - 11:22AM
	Name:		Paul & Thava Merrett
	Email:		merrett1@juno.com
	Location:		Camarillo, CA
	Comments:		We are in the process of purchasing a '91 Bounder 28' from a private party. We had our mechanic/son-in-law check it over before hand. It has a 454 chevy gas engine that was replaced in '96 due to a cracked head. The new engine has only about 8K miles on it. I hope your experience with your bounder are not typical, because we bought this MH with retirement travel in mind. Your website was a real eye-opener. Good Luck.

	Date:		Tuesday October 14, 2003 - 11:01AM
	Name:		Bob Worland
	Email:		Bob_Worland@rpsvcs.com
	Location:		Overland Park, Ks.
	Homepage:		http://www.coveragefirst.com/brokerage_office6.asp
	Comments:		To: dellingson@earthlink.com Subject: RV Sale gone south. From: Bob_Worland@rpsvcs.com Date: Tue, 14 Oct 2003 11:53:53 -0500 Thank you for your great web page. I am in the process of spending close to a half million dollars on a RV. My son is a professional Barrel racer(age 12) and we want to travel in style. I have a few quotes from these so called sales people at Poulsbo and after reading your Web page I have decided to take my business else where. They were supposed to fly me out and all the red carpet treatment was to be arranged but if they treat their existing customers in a manner less than adequate- then I want no part of that type of Company. Thank you for the heads up and travel safe. Bob Worland RPS VP-Transportation Division 7450 West 130th Street-Suite 200 Overland Park, Ks. 66213 913-681-6660-ex.16 913-681-6151 fax

	Date:		Thursday October 23, 2003 - 07:04PM
	Name:		jeff bailey
	Email:		didi1279@msn.com
	Comments:		I HAVE EXPERIENCED DISCEPTION MY SELF WITH THIER PARTS HOUSE. SORRY FOR YOURS

	Date:		Saturday October 25, 2003 - 07:12AM
	Name:		Colleen Bell
	Email:		Colliebel@rogers.com
	Location:		Toronto On
	Comments:		I have just started to read about your rv adventure and I cannot wait to get on the road again. We have not travelled for the last two years for a couple of reasons but hope to be on the road again shortly. In reading your journal you say that you have a Bell Express Vu Satellite system. My question is do you have fixed arial and who and how much did it cost to have it set up? Would appreciate any input. I will go back to reading your travel adventures. Colleen

	Date:		Saturday October 25, 2003 - 09:12AM
	Name:		E Snyder
	Email:		elisny@hotmail.com
	Location:		Edmonds, WA
	Comments:		Thank you very much for your posting, and for making available postings for guests. I have begun a search for a camper van or possibly a class B or C motorhome. You can be sure I will not wander into Poulsbo RV. I think the legislature should enact some strong laws to protect RV buyers. In any case, in the meantime, sites like yours help consumers share information - without good information, it is impossible to make good decisions (it becomes a matter of luck). What would be great to know is if anyone has had a good, or exceptional, experience with any of the local RV dealers. PLEASE POST A MESSAGE IF YOU HAVE HAD A GOOD EXPERIENCE WITH ANY RV DEALER IN THE NW - OR ELSEWHERE. Thanks!!

	Date:		Sunday October 26, 2003 - 11:11PM
	Name:		Jim C. Of 'Hotlanta, Ga.
	Homepage:		http://Camodyj@forscom.army.mil/
	Comments:		Tell me about these unethical B'stards. I'm "fixin'" to buy a "RIG" from them. Talk to me, Please!!! What was wrong with the product, or the sales firm or "Fleetwood"? I have $100K on the line (give or take).... Call me at: 404-433-8064 Jim Carmody Jim C.

	Date:		Tuesday October 28, 2003 - 12:49PM
	Name:		Rick
	Email:		jank11@hotmail.com
	Location:		Tacoma
	Comments:		Appreciate the information. I was considering a purchase from them...but not armed with this information about their business practices

	Date:		Tuesday October 28, 2003 - 05:00PM
	Name:		Bob Trammell
	Email:		tramfam@tscnet.com
	Location:		Allyn, Wa
	Comments:		We recently purchased a new motorhome from Poulsbo RV in Poulsbo. The sales person LIED to us and we have had nothing but trouble trying to get things repaired. I would like to send your website address to all the TV and radio stations and all the state elected officials ( Attorney General, Govenor, Senators and Congressmen). I want to challenge any and all of them to get up off their duff and do what they are paid to do. I am sick to death of being ripped off and I'm really mad. I wish I would has found your website before I bought from Poulsbo RV. Thank you for creating this useful sight.

	Date:		Wednesday October 29, 2003 - 01:31PM
	Name:		Peter Zut
	Email:		peterzut@hotmail.com
	Location:		Kent
	Comments:		On a positive note. I added my complaint to this fourm on August 5th 2003 and described the problem I was having. At the end I wrote that I would not rest until it was taken care of. As of now its been resolved. Steve Perry the General Manager has compansated me for my problems. Once we sat down and discussed the problem with myself, Steve and his service manager, they did agree with me about paying for a service that was not complete. Steve gave me two options, 1)refund my PDI or 2)offered me a great trade in value and a special cost on a 2004. It was stupid not to look at the 04's. Alot of nice trailers but I really like the one I have now so I asked for the refund. After this I can say they made me happy and I would buy from them again. Good luck to all of you.

	Date:		Saturday November 8, 2003 - 01:44PM
	Name:		John and Pat Lambert
	Email:		P1343@aol.com
	Location:		Anywhere, USA
	Comments:		We have enjoyed motorhoming in our 36' 98 Bounder (Chevy Chassis) and have been all over the US from corner to corner. The motorhoming community are all wonderful people, friendly and always ready to help when you're in need or stuck!! Our Bounder graciously gave up her transmission in Idaho after about 57,000 miles. After much fighting with our warranty company we were reimbursed for the cost. Other than that, we (knock on wood) have not had a lot of problems. We did experience some leaks around the slide, but new rubber (at our cost~not covered by Fleetwood) after about a year of ownership. I hope you enjoy your travels and maybe someday we will see you in a campground!

	Date:		Thursday November 13, 2003 - 11:08AM
	Name:		Jeff and Becky Williamson
	Email:		cris@cablespeed.com
	Location:		Port Townsend, WA
	Comments:		Having purchased an RV from Poulsbo RV in 2002, we were very unhappy about the service we received from the management. We had numerous problems, one for example was that we had 3 tires blow the first week we had the vehicle. The store manager offered compensation for the obviously defective tires and we never received a thing. Tires aren't cheap. We just had numerous problems and very little satisfaction with getting them corrected.

	Date:		Wednesday November 19, 2003 - 09:29PM
	Name:		Sheridan Loster
	Email:		sploster@coinet.com
	Location:		Crooked River Ranch, Or.
	Comments:		WOW!What an experience. I truly enjoyed reading of your experience and travels. My husband and I have recently purchased a 26ft. Lazy Daze C-Class and can't wait for spring to arrive. My husband Donald has M.S. also. He has trouble getting around and uses a walker. The thought was to use the motorhome to travel a bit and enjoy life while we can before he gets any worse. We did take a first trip last month over to the coast Netarts/Tillamook (were we used to live years ago)and spent the night on the bay. We were awaken by 70 mile an hour wind gust and rain that rocked the motorhome. We also found a few leaks. When we got home I found the leaks and fixed them with Don's supervision. He is the brains and I am the brawn. I do all of the driving. Well, perhaps we will met you on the road. Oh! by the way we live on the Crooked River Ranch and have an acre in the Deshutes River canyon with a 1 bedroom/bath home and a guest house. We also have 3 RV hookups (water, sewer, elec.). So if you are ever in the area and looking for a spot to hold over give us a call you are welcome to stay anytime. Phone: 1-541-548-5425 Don and Sherry Loster 9185 Sundown Canyon Rd. Crooked River Ranch, Terrebonne Oregon 97760 Again I enjoyed your tale of your travels. Happy RVing! Sherry Loster

	Date:		Sunday November 23, 2003 - 02:24PM
	Name:		Jon Lewis
	Email:		gojon619@comcast.net
	Location:		Sarasota, Fl
	Comments:		Interesting diary///good web page, you have given me insights to full-timing, thank you.........Jon

	Date:		Saturday November 29, 2003 - 06:26PM
	Name:		Bob Trammell
	Email:		tramfam@tscnet.com
	Location:		Allyn, Washington
	Comments:		Hi again. A few weeks ago I sent a comment saying that I would like to send this website to all the TV stations and politicians and challenge them to do something about Poulsbo RV. Well, I talked to a few other people who have had similar problems as me and they told me to go to the Auburn Poulsbo RV service department. They said the service department in Poulsbo is the very worst. I agree. I don't know how they stay in business. They are the worst I have ever seen. I have to say that I delt with John at the Auburn service department and he was very good. He seem to know just what to do when I gave him my list of problems. He explained everything to me and he called me a couple of times to keep me informed of the progress. When I got my motor home back, I found everything on the list had been fixed and better yet, it was all done right. I was very pleased with the service I received and the quality of work. A complete opposite of the Poulsbo service department.

	Date:		Friday December 5, 2003 - 08:48PM
	Name:		Dar Ellingson
	Email:		darsnetwork@earthlink.net
	Location:		Bozeman, MT
	Comments:		I was doing a search for Ellingson's and found your page. Interesting to read about your travels and experiences.

	Date:		Friday December 12, 2003 - 07:46PM
	Name:		lori acord
	Location:		Pismo Beach Calf.
	Comments:		First I want to say I'm sorry for what you went through. I came upon your page....I'll try to make this short.....as I was trying to get Poulsbo rv phone number to send them an item I received from Fleetwood by mistake. Im the parts purchacer for the service dept. at a rv dealership and Fleetwood is one of my dealers On there web site I saw employment info. Me being from Bellingham and looking so forward to moving back to Washington I decided to look into it when I got home. Leaving the web address at work I went to search and could'nt help notice your site and well I'll I can say is thank you for your wonderfull site and the time you saved me from making a mistake and waisting my time on trying to get employed by someone or someones that would lie,steal or cheat. And if they treat ther customers like they have treated you I dont want to work for them. I work for a wonderfull rv dealership in Nipomo Calf. were the owners bend over backwards to make the customers happy....and thats not always easy, but there happy when they leave. You two look like wonderfull people and once again... Thank You Lori

	Date:		Friday December 26, 2003 - 06:05AM
	Name:		Steve Thygersen
	Email:		sthygersen@wanderingtech.
	Location:		Portland, OR
	Homepage:		http://www.wanderingtech.com/
	Comments:		I have been contemplating a new 2004 Alfa, and one of the dealers in the Northwest is Poulsbo RV. Needless to say, after reading your travails, green pigs will sing opera before I consider that snakepit. I have been a full-timer for about a year and I cannot believe the amount of troubles I have heard from Fleetwood owners. You hear a smattering of annoying problems about every manufacturer, but Fleetwood is at the top of the "unholy trio" - Fleetwood, Winnebago and Thor (sounds like a law firm...). The problems I hear about are pretty severe; delamination, major leaks, backwards wiring, transmission failures, and black water tanks that came from the factory with chunks of construction debris in them. Combine Fleetwood's problems with a dealer like Poulsbo and you're in for the fight of your life. I am the President of a company that designs and sells high technology products and services to the RV world, and we have adopted Camping World's philosophy of "No Unhappy Customers, Not Even One" as our own. You are the proof of the power of one unhappy customer. Thanks for reinforcing my decision on how we handle customers. From reading all of your guestbook entries, I would estimate you have cost Poulsbo about $1.5M so far. I figure another $150M or so and you can call it even!! Keep up the fight. Steve Thygersen President Wandering Technologies, Inc. "Not All Who Wander Are Lost"

	Date:		Saturday December 27, 2003 - 10:11AM
	Name:		Dawn Vaughn
	Email:		vaughnhalen_1@msn.com
	Location:		Monroe, WA
	Comments:		I have been looking on-line at the Poulsbo RV website and I must say that the information you folks have provided has definitely changed my mind. I grew up in northern Indiana and my first (only) job(s) after high school was working in the manufactured and motorhome industries. I was aprehensive about purchasing anything I may have to fix-up myself, only because I'm sort of tired of it, but I think I'll be thankful for my knowledge and abilities and buy from a private seller. THANKS FOR THE INFO!!

	Date:		Wednesday January 14, 2004 - 02:11PM
	Name:		Jack
	Email:		Jack94Formula@Yahoo.Com
	Location:		Marysville
	Comments:		I thought with all of the negativity here it should be mentioned Poulsbo RV outsold every RV dealership at this past weeks Tacoma Show at the dome. I wonder why that happened?!

	Date:		Wednesday January 14, 2004 - 03:35PM
	Name:		Ed & Shirley
	Email:		ed.koreman@shaw.ca
	Location:		St Albert, Alberta, Canad
	Comments:		Hi Dick and Lois from your neighbours to the north. I think you have a great site and I have really enjoyed reading your diary. It has been very informative for me in many ways. I'm sure sorry to read about all the problems you have been having. We just swithched to a new 30' Motor Home from a 30' holiday trailor. It sure isn't any better here for us to the north since all the RV dealerships sell for the same manufatureres anyway. It seems RV dealerships are interested in only one thing, and once they have your money........! They never seem to live up to their claim of having the best knowledgable service technicians around either; there must not be any good ones around I guess, which makes theirs the best of the bunch? Where do they get these idiots? As for the manufaturers, I'm glad we never got a Fleetwood product after reading about all the problems you and many many others are having. We seem to have enough as it is with ours. I will definately be pointing others in a different direction when they ask for opinions. I honestly don't think the poor quality and workmanship stops with just Fleetwood though after reading about problems others are having with various brands. Chassis manufacturers are as bad about hiding known defects and workmanship as much as the coach manufatures and RV dealerships do. I hope one day the laws do change for the US and Canada and do start protecting the consumer from such rip-off artists. I really can't see how the governments let them gat away with producing and selling such unsafe vehicles. We hope yours and everyone elses problems are solved quickly and are able to enjoy the trouble free lifestyle of RVing the way one would expect to from such an investment. Good luck and we hope to meet you some day (trouble free)in our MH travels as we do holiday in Washington when we can. Ed & Shirley

	Date:		Thursday January 15, 2004 - 11:06AM
	Name:		Don Hoffman
	Email:		hoffman_30@yahoo.com
	Location:		Bainbridge Island,wa
	Comments:		Thank you two for putting this on the Web. We are looking for a trailer, but am staying away from Paulsbo RV and some others that I feel like they are not telling me the truth. Sounds like Sumner Rv has a good rep. Thanks again Don

	Date:		Sunday January 18, 2004 - 09:02AM
	Name:		Don Lorenzetti
	Email:		donl2@bellsouth.net
	Location:		Spokane
	Comments:		Dear Dick & Lois, Rexhall has their problems to. I have to agree with you about Washington States Consumer Protection Laws or lack of. With all this states bureaucracy they won’t even begin to revalue how vulnerable the public is when it comes to motorhome protection. We invest incredible amounts of money in an R.V., and most of the manufactures have us by the throat. I had one Fleetwood product and that was a mistake never to be repeated. I bought a 1994 Rexhall the second time and it was great. We traded into a brand new 2002 Rexhall, what a shocker that turned out to be. Poor quality control, pathetic workmanship and dealing with the Director of Consumer Affairs at Rexhall are something I would not wish on my worst enemy. I would like to hear from anyone who has owned a newer Rexhall or has had some bad experiences to contact me. Thank you. Don Those laws, as they relate to motorhomes, have become so limpwristed that they may as well not exist. The Washington motorhome lemon law exempts those parts of the vehicle that make it a motorhome! And the Consumer Protection Division of the Washington State Attorney General's Office cannot protect the consumer; it has NO enforcement powers.

	Date:		Sunday January 18, 2004 - 08:42PM
	Name:		Terri
	Email:		toadleybugin@comcast.net
	Location:		Graham, Wa
	Comments:		Thank you for this site it helped out a lot....and to think that I almost sent my friend there to buy a trailer..

	Date:		Saturday January 24, 2004 - 03:59PM
	Name:		Ernest Breuer
	Email:		ernest_breuer@yahoo.com
	Location:		Bothell, WA
	Homepage:
	Comments:		Thank you for posting your experiences. I'm sorry you were subject to such treatment, but please take solice in the fact that you're message is getting out and helping others. I am newly in the market for an RV and, having driven past Poulsbo RV numerous times, they were the first name to pop into my mind when I decided to start shopping. However, after reading about your, and other's, experience I will certainly skip Poulsbo and give my business and money to an ethical dealership. Thanks again, E.P.Breuer and Family

	Date:		Sunday March 14, 2004 - 03:02PM
	Name:		Rick
	Comments:		Thanks for the warning. I am in the market for a new RV. I was going to Poulsbo RV but have decided to find a reputable dealer to take my business to. Rick, Oak Harbor WA

	Date:		Tuesday March 23, 2004 - 07:58AM
	Name:		marco
	Email:		marco_elpolo@yahoo.com
	Location:		mukilteo
	Comments:		Thanxs' for your standing up for whats right. Was looking for an rv to take to ca. with my family of 6. THANXS' to all who commented, point well taken!!

	Date:		Wednesday March 24, 2004 - 12:15PM
	Name:		Marianna Papsdorf
	Email:		msmerbear@yahoo.com
	Location:		Portland, OR
	Comments:		Thanks so much for taking the time and energy to make this site! We are looking for a used RV and I was just about to go out the door to Poulson, but now I have changed my mind. Thanks so much for the warning!

	Date:		Friday March 26, 2004 - 10:29AM
	Name:		Linda N.
	Email:		local@techline.com
	Location:		Aberdeen, Washington
	Comments:		I have purchased 2 RV's from Baydos in Tacoma. The last one I purchased had some problems, they were fixed immediately. They even sent somebody to my residence to pick up the fifth-wheel one time. They were wonderful to work with and I would recommend them to anyone. I am in the market now to trade my fifth-wheel and pick-up in on a motorhome, but I can sure tell you I won't be heading to Poulsbo RV. I will return to Baydos in Tacoma, (not the one in Olympia).

	Date:		Sunday March 28, 2004 - 09:30PM
	Name:		Alex & Kathy Cloninger
	Email:		kcloni9999@aol.com
	Location:		Silverdale, WA
	Comments:		Wow!! We have been "scouting" for our new TT. PoulsboRV & the Prowler Regal 27FQS is our dream trailer. However, between all the negative stories about both Fleetwood & PRV; we are going to keep looking. We will definitely try Sumner RV. We have been looking for 1.5 years. Checking out the price of the rigs at RV shows, spring, summer & winter!! A friend of ours told us about their horror story, it really hadn't affected our decision. But, wow! how can this company stay in business? I always thought Washington State was a "watch dog" for consumer fraud. I can't believe we were so close to buying. Thank you, thank you!! We are going to have our friends e-mail you their horror story from PRV.

	Date:		Tuesday March 30, 2004 - 11:43AM
	Name:		Kathleen Martell
	Email:		garymkat@msn.com
	Location:		Bremerton, Wa
	Comments:		Hi, Dick & Lois. I'm so glad I came upon your webpage about Poulsbo RV. My husband and I were just about to plunk some money down on a 26' class c we saw there. The next day while we were still thinking about it, we saw your web page, and thought, no, there are enough people there voicing their opinion against Poulsbo RV that we're not going back there. Thanks so much for your warning. We're heeding it!

	Date:		Wednesday March 31, 2004 - 10:56PM
	Name:		DANETTE VANDENBERG
	Email:		danettevandenberg@comcast
	Location:		Kent, wa
	Comments:		I am really glad that I came across this website. I have actually been looking at Poulsbo Rv in Kent. Me and my husband have been looking into getting a travel trailer for the last year, and have been researching new and used ones. We had a friend that worked as the finance manager at Western RV, or Western Motor Coach in FIFE Wa. He went to work in the finance Dept at Poulsbo RV in Kent because he was let go because of new management at Western...and he had about one day notice because my husband had just been in 2 days before to see him about getting a trailer...it sounds like there are ohter places out there that treat their employees and customers like sh** too, pardon my language, but when it comes to money and making money, people dont care what they have to do to draw in the customer and make a sale. We had a very bad experience with a car dealer just a couple months ago, so I know how dealers are, they all are the same, cars..rvs...all of them, and its hard finding ones you can truely trust. That is why we wanted to go through our friend, hes not in sales but in the financing Dept and told us that he will reccomend good rvs on the market and steer us away from the bad ones....I dont know if he has even seen this website, but I want him to see it. He is a very nice guy, and honest and I know he would treat us right, but Im very reluctant to buy from Poulsbo now....I have heard that buying used, you never know what your getting into, and I work for an insurance co. and the claims on these trailiers for water damage, damage from the sun, warping, and I have had the rodent infestation story a couple times..are there any good rvs out there that we arent going to spend an arm and a leg for and have this pymt for several years that will be a waste of our time? Its scary to spend that kind of money and to think that you could have it in repairs more then you really get to use it. I wish you luck in your suit...and hope that this State wakes up when it comes to customers getting the short end of the stick!!!

	Date:		Friday April 2, 2004 - 05:25PM
	Name:		Howard Beck
	Email:		thebecks123@msn.com
	Location:		Everett, wa
	Comments:		Thank, We have a 2002 Tioga 29v class c. When we purchased it (NEW) at the Everett store the finance manager insisted we buy the extended warranty. ($2200.00) He said it would cover EVERYTHING for five years. 1st problem the fresh water indication would only read ¾ full. I was told that’s just how it works but I could pay to have a new sending unit installed but would not be covered under the manufactures warranty or the extended. This past winter we had a problem with the generator would not continue running with the microwave on. When I dropped it off the service rep told me they would perform a 15 point inspection of our coach for free. A few days later I received a call informing me that the generator was just an adjustment and was not coved under the extended warranty. They also informed me the roof need to be resealed and the battery was leaking and needed replaced. Oh nothing was cover under warranty. They would be glad to fix every thing for a little over $800.00. I instructed them to just fix the generator. When I arrived to pick up the coach the battery was dead and I was not able to start the generator. (The Battery was working fine the day I took it in.) I ask the service rep are you sure the generator works. She said we just had it running. I ask how the battery is dead. She replied. We told you the battery was bad. I ask to speak to the service manager about nothing being coved under the warranty. His reply was you will need to speak to the person that sold you the extended warranty. (Not in that day). Stopped and purchased a new battery and installed it. Started the generator and it died as soon as the microwave was turned on. Same condition as stated before. (pay $80.00 to be fixed) Back to Poulsbo RV for round two. The service rep was like no big deal and called the mechanic to come up and look at it. He came out and made some adjustments and it worked fine. I ask was he the mechanic that worked on it the first time. He said no, and he did not know who did. After returning home I crawled on top of the roof and could find no place that needed resealed. Just letting you know the coach has 4800 miles on it. Poulsbo will tell you anything to get your money. Howard Beck

	Date:		Sunday April 18, 2004 - 01:04PM
	Name:		Danell Edwards
	Email:		danellms@msn.com
	Location:		Mill Creek WA
	Comments:		Hi, I Was just browsing the Websites about RV Sales when I saw your Website about What has happened to the Both of you. I have never Purchased anything from Poulsbo RV and Now after reading about your Experience I know I wont be. I just want to wish you luck in your fight to bring justice out of what has happened!! It isn't fair that such bad people have the right to win and get away with something like this. Danell

	Date:		Monday April 19, 2004 - 03:50AM
	Name:		Guyman Olu Mgbada
	Email:		magga@aol.com
	Location:		LA CA USA
	Comments:		Its a honour on my part to see this.

	Date:		Sunday April 25, 2004 - 01:50PM
	Name:		Ed Bennett Jr.
	Email:		ed127@avolve.net
	Location:		Baltimore, Ohio
	Comments:		Hello Dick and Lois, My wife and I also Thank You for making your fello RV'ers aware a problem dealership and Fleetwoods lack of concern for their customers. We also have seen and heard of some pretty distrubing things about RV's in general. So we started looking into some form of RV Advice to help us choose an RV. we knew we wanted what everyone else wants. a RELIABLE, SAFE and the RV has a reputation of SATISFIED Customers. We were lucky enough to come across the RV's Consumers Group........You will find them at (WWW.RV.ORG) They provide unbias information about RV's. We were really taken back as to the number of Motorhomes that just are not safe on the road. Travel Trailers did not escape the saftey issue either. The package is a bit pricey around $150.00 for info for types of RV's plus a great guide on how to select, inspect and purcahse a unit. Please, note my wife and I are not associated with Rv Consumers Group in any way other then very happy customers. I thought some of you who may be pondering buying a unit may benefit from this group.....Again thanks to Dick and Lois and if you should be in this area give us an email and we will seek out a good camp site......

	Date:		Wednesday April 28, 2004 - 08:55AM
	Name:		Roger
	Email:		rogehar@comcast.net
	Location:		Eugene Ore.
	Comments:		I guess it is like everything else in this country anymore----- BUYER BEWARE---- Whatever happenned to HONEST BUSINESSMEN?????? Maybe we need another tea party in this country.....You are the ones caught in the middle, and it sucks..... Hope you get it straightened out.....Good Luck......

	Date:		Sunday May 2, 2004 - 06:07AM
	Name:		Henry and Rose Shishido
	Email:		ros@bmi.net
	Location:		WALLA WALLA
	Comments:		THANK YOU FOR YOUR SITE, WE WERE LOOKING TO GO AND LOOK AT EXPENSIVE MOTORHOMES AT P.R.V. BUT AFTER READING YOUR INSIGHTS AND TRIALS ON YOUR MOTOR HOME EXPERIENCE WE ARE THINKING TWICE ABOUT DEALING WITH THESE PEOPLE. THANKS

	Date:		Wednesday May 5, 2004 - 10:58AM
	Name:		Sue Collins
	Email:		bigdogmom89@msn.com
	Location:		Everett
	Comments:		My husband and I purchased our first travel trailer from Poulsbo RV in Aug 2001- a 1997 26' Tahoe. We thought we had asked all the right questions when we purchased it, but we found out very quickly that we too had been lied to. When we had our post-"dealer prep" walk-through we asked alot of questions on what had been checked and what prep had been done to the trailer while in the shop. We asked about a smell that we had noted and was told that it had been completely checked out and everything was in "perfect" order. We were so disgusted with the person who did the walk through by the time we were done, as he was very little help and didn't seem to know much about the trailer. We were told that the holding tanks were flushed, even though the gauge showed full-they were full! Nothing was cleaned and other proof that nothing had been done to "prep" the rig. We wrote a letter at this point to the owner of Poulsbo RV descibing all the lies that we had received with documentation, heard nothing and then called, but was told no letter had been recieved. Sent it again with return receipt requested and told that it had been refused. A year later and dealing with a smell that we couldn't find, we finally found it when my husband stepped on the stairs into the rear bedroom and it gave way. We investigated and found the bedroom floor was dryrotted! When the repairman looked at it he felt that it was an "old" leak- about 4 years old and most likely came from the manufacturer this way because the clamp for around the inlet hose into the water tank was laying beside the tank, never put on. We questioned Poulsbo about the floor and they told us it had been completely checked by their service crew.Yeah, it was checked alright-found and covered up. We got absolutely no satisfaction from Poulsbo RV and NEVER will go near there again.

	Date:		Saturday May 15, 2004 - 08:46PM
	Name:		Robert Iverson
	Email:		reiverson@yahoo.com
	Location:		Tacoma
	Comments:		Glad I found this. I am shopping for a Class A, but I bought a previous travel trailer from them, and would say my exerpience was "so so". With all these complaints, I won't bother for an expensive item like a MH.

	Date:		Sunday May 16, 2004 - 08:49PM
	Name:		bob iverson
	Email:		reiverson@yahoo.com
	Location:		tacoma
	Comments:		Just a note, Great American RV in Tacoma, is not a straight shooter either. Tried to make a deal on a new RV. Used info from my web research as a guide to offer around 20% off MSRP. Could not get GARV to come back with a real number offer 3 times. Everytime they played with the numbers and tried to make the "offer" so confusing, I would end up payng 11000 more than I had offered. How hard can it be MSRP +.20 = price. They tried hard to confuse me into a deal, and finally gave up , when I tool the offer sheet, crossed it out, turned it over and did the math for them. BE Warned!!

	Date:		Monday May 17, 2004 - 03:56AM
	Name:		S. Craig
	Email:		SCraig7001@hotmail.com
	Comments:		I too was in the market for an RV but will skip this company. Wonder if they realize the power of the Internet to spread the word?

	Date:		Monday May 17, 2004 - 07:37PM
	Name:		bob
	Email:		reiverson@yahoo.com
	Location:		tacoma
	Comments:		One last update, I used the internet, rvtraderonline.com and rvsearch.com to search for the models I was interested in. Found that the dealers that advertise "internet" sales, and are typically far away or out of state, will quote you over the phone, with real prices. They will take an offer, and either say yes or no. This makes sense, since they can't play their price games over the phone, like they can in the dealer showroom,aren't competing with their own salesmen. I also found the big dealers (dealers who sell cars and rv's ) seem to be more realistic, and will work from a "over invoice" type deal more. (Roy Robinson, Dean RV) Considering you are spending 10's of thousands, I think driving even a couple hundred miles to pick up a deal that is 10-15 percent less if worth the effort. I have got quotes for around 20% off MSRP or more. Also I called Costco and they still have a rv purchase program, no on in Washington, but they will refer you to an out of state if you want them to. I also found these to be around 23% off MSRP. And no hassle at all, they tell you the price, and fax you the deal. Take or leave. They have a Monaco dealer in San Diego if you like Monaco. I have tried Poulsbo RV, and even owned a Travel trailer from them, but they are as screwy with their "prices" and math as anyone, so I didn't ever go back to them. I have noticed that their lots are carrying maybe 1/3 the inventory they used to, could be a SIGN of the times.

	Date:		Wednesday June 2, 2004 - 08:11AM
	Email:		Ishopthendrop@aol.com
	Location:		Sumner, Wa
	Comments:		Wow I am shocked by all the complaints with PRV. I am so glad I didn't buy a RV from them. I wonder if they have a clue as to how much business they have lost because of this website?? I am not considering buying a new RV for a few more years and know now that I will not go there. Too bad I have 2 friends that just bought new rigs from them and they are in need of some repairs. I wonder if they will have the same problems???? I am going to send them this website. Has anyone ever thought of teaming up and placing a class action law suit on them?? If I had these type of problems they would be sorry they messed with me!!

	Date:		Wednesday June 2, 2004 - 08:44PM
	Name:		Eric
	Email:		EricCruiser2004@aol.com
	Location:		Chicago suburbs
	Comments:		Hi Folks! Just stumbled across your website, and spent the last hour reading... I'm really sorry to hear about your troubles with PRV and your Bounder. I was an RV salesman from 1986 to 1991. That was quite possibly the worst time to be a salesman in the RV industry,as interest rates were 18-20%. Of the 3 dealers I worked,all 3 are out of business. The first (and only honest) one was a victim of the economy. The 2nd dealer was just poorly managed, and the 3rd dealer embezzled $1.5 million and went to jail. I knew something was wrong when 4 guys in suits knocked on the door, and my girlfriend said 'Its the FBI- they want to talk to you..." I am still an RVer, and dream of the day I can go full-time. However, I found out the hard way that nice guys dont make good salesmen. I always went out of my way to help my customers, and at the last 2 dealers, was screamed at, made fun of, got fired and rehired several times a week-- generally treated like crap, because I was NICE, and HELPFUL to the customers. Unfortunately, dealers are out for the sale at all costs, and the customer be damned. Now, I'm sure there are many good dealers and salesmen out there, but there are enough bad apples to truly spoil the whole bunch. I am amazed at all the bad comments about PRV, and the fact they are still in business. I think this website is a real eye-opener, and very helpful to potential buyers in your area. Keep up the good fight- best of luck to you two!! Hope to see you on the road someday. I plan to be full timing in 3 years or so. Oh, and my dream unit is a Teton 5th wheel! None are better built!

	Date:		Saturday June 5, 2004 - 04:50PM
	Name:		ward tostenrude
	Email:		lana.wall@verizon.net
	Location:		mount vernon
	Comments:		I am hoping you can help me out. I picked up my 2004 regal prowler fifth wheel yesterday. Somewhere between everett and mount vernon the rear wheel on the driver side broke off completely. Not just the tire but the rim and tire. I had no idea and nobody along i-5 waved at me or anything. To say the least I am pissed, I put a stop payment on my 1000$ down payment. I told the manager of the mount vernon poulsbo rv that I want a entirely new fifth wheel. He said that they would fix it but since I signed the contract I cannot get a different trailer. They are not going to get a penny from me and I really do not care what that may do to my credit. I am hoping you may have a few words of advice. Thank You, Ward Tostenrude

	Date:		Friday June 11, 2004 - 08:35PM
	Name:		L Moon
	Email:		ladygidiva@msn.com
	Location:		Tacoma
	Comments:		Hello, I am new, in the market for a small used camper. I have been looking for some consumer reports so I can learn a little about what is good, etc. So far, I haven't found any. But I consider your site a good source of what consumers think. Thank you so much for your website. I won't consider a fleetwood product or Poulsbo RV. L. Moon

	Date:		Monday June 14, 2004 - 06:37AM
	Name:		wex
	Email:		wex [at ]myrealbox.com
	Location:		So. Calif
	Comments:		Well I spent several hours reading your web site! How about some updates on yourself and your Bounder? Thanks, w

	Date:		Wednesday June 23, 2004 - 08:47AM
	Name:		Jeff Schultz
	Email:		Jeffkarcoco@aol.com
	Comments:		Poulsbo RV,while slimy to the extreme, is not the only one to beware of. Motorama in Auburn,Wa. is playing their game also. I purchased a Class C from them, paid 1000.00 earnst monies and came in the following Monday with a check for the full amount of the purchase.The title papers were signed over and I asked for my 1000.00 earnst check back. I was told it had been destroyed.When I got my checking account statement,I found that it had been cashed the very day it had been written.I had to go down to the dealership to get my money back with not so much as a "I'm Sorry!!!"

	Date:		Thursday June 24, 2004 - 02:26PM
	Name:		Dave and Farrell Brayer
	Email:		david.j.brayer@boeing.com
	Location:		Tacoma, wa.
	Comments:		We bought a 40ft used American Eagle m/h last Oct. from Poulsboro R.V. on I-5 at Kent, and have appox 20 defects that they repaired, terrible service, the MGR called my wife and I "SHYSTERS snd Thieves" and said we were trying to take advantage of him!!! (good luck on that one!)Its currently at Cummins N.W. having a front seal put into the diesel engine,$4000.00 job and our extended warrenty (sold to us by Poulsboro R.V. also) will only pay $2850.00 of it leaving you know who with the balance Would I advise anyone to buy a unit form Poulsboro R.V.? Its too bad that I can't use profanity, when addressing this situation.

	Date:		Friday July 2, 2004 - 11:20PM
	Name:		Scott Lindstrom
	Email:		sclindstrom@earthlink.net
	Location:		Tacoma, WA
	Homepage:		http://home.earthlink.net/cgi-bin/www.scottlindstrom.com
	Comments:		I've purchased 2 Fifth Wheel trailers from Poulsbo RV. A 19 Komfort Lite and an Aplenlite 25+2. While the people running this site obviously feel they have been wronged, I was treated with honesty and integrity and feel that my experience was positive. I would not hesitate to buy from Poulsbo a third time. This certainly doesn't fit with the site owners agenda --- it will be interesting to see if they erase my comments.

	Date:		Tuesday July 6, 2004 - 03:57PM
	Name:		Dirk Kruiswyk
	Email:		napadirk@hotmail.com
	Location:		Redmond
	Comments:		Bought a used motor home from Poulsbo RV in Everett. The guys there are wonderful. They fixed everything on my motor home. It drove and worked just like a brand new one, but without the new motorhome price. Dan in the service department was wonderful. I will send all that I can to Poulsbo RV. For you people that are looking for a motorhome don't be afraid to take it to your own mechanic to look at it before you buy it. They don't have a problem with that. Thanks, Dirk Kruiswyk

	Date:		Wednesday July 7, 2004 - 03:34PM
	Name:		Eric & Teri Burroughs
	Email:		burroughs@olympus.net
	Location:		Port Ludlow, WA
	Homepage:		http://home.earthlink.net/cgi-bin/www.jclibrary.info
	Comments:		Dear Dick & Lois, I'm so sorry to hear about your Poulsbo RV experience. But I'm also very GLAD to hear! Glad -- because I will be sure never to buy a single item from them ever again! My husband and I live about 12 miles from Poulsbo. We stopped in recently to buy a replacement light fixture for our little old travel trailer. We are planning to upgrade to a newer (used) trailer, and started to look around, but didn't really have the time that day. After reading your website, we will not be going back there, as we'd planned. Even though the light fixture works fine, I'm sorry I spent my hard earned $20 at a crooked place like that! I'm happy I didn't spent more, and they will never see another dime from us. I can't believe they can run a business this way, and I'm sorry for you and for everyone else in your guestbook who have had such awful experiences at Poulsbo RV. It shocks me that there are so many of you! Anyway, thanks for the website, and for warning all of us consumers to stay away. Good luck to you both...Teri Burroughs P.S. If anyone has their RV up for sale, we'd love to find used travel trailer, under 21', maybe 10 years old or so. Feel free to email us if you know of anything! CHEERS

	Date:		Friday July 9, 2004 - 06:45PM
	Name:		Gary Capouch
	Email:		teabank@wavecable.com
	Location:		Sequim, WA
	Comments:		I stumbled across your website tonight, just before we were planning to take a drive to Poulsbo RV. You saved me a trip which would have been useless. THANK YOU !! Gary

	Date:		Sunday July 18, 2004 - 06:26PM
	Name:		Patricia Darling
	Email:		dp6362@comcast.net
	Location:		Puyallup, Wa.
	Comments:		Hello, I wish I had found this before my parents purchase a class A motorhome from Poulsbo R.V..... They went and looked, told the saleman they were looking for a diesel pusher with airbreaks....They found a 1998 Safari 40 ft., the salesman told them the r.v had airbreaks, along with 4 other people including a general manager....WELL, they found out after purchasing the r.v, it does not have airbreaks, NOW, nobody will hear them out, return phone calls when they say their going to call....I would love to find out the person that owns Poulsbo R.V, I know he/she lives in Hawaii.....I think it's high time people ban together that have had problems or having problems to get a class action suit against Poulsbo.....There has to be some sort of law or clauses that will help the buyer (purchaser) from a monsterous company such as them.....By the way, they had my parents come down look at three motorcoaches with airbreaks for a trade, then went against their word, ethics, told them they are basically s.o.l.......Shame on Poulsbo, they are salespeople, they will say whatever it takes for get a sale.......BE CAREFUL ALL YOU LOOKERS, SEARCH ELSEWHERE FOR AN R.V., you've been fore warned......Write to me if your interested in banning together for a class action suit.....Patty or Ruby...Ruby is my mom and Bill is my dad they are the ones who made the purchase....... dp6362@comcast.net

	Date:		Friday July 23, 2004 - 01:13PM
	Name:		larry alderman
	Email:		lalder@tds.net
	Location:		mt juliet, tn
	Comments:		hey i saw the "americana" lyric listing....i am one of the writers of the song! It was my first hit on radio with moe bandy. have a great day.......larry alderman

	Date:		Friday July 30, 2004 - 07:20PM
	Name:		Monte Passmore
	Email:		montewendy@earthlink.net
	Location:		Puyallup
	Comments:		I bought a new Mallard 21 ft trailer from the Kent location. What an absolutely miserable experience. They charged me $600.00 for a "pre-delivery" inspection" with a signed pre-delivery check sheet saying that everything was checked and found to be in working order. Pulled into our first campground two days later. Turned on the water and the bathroom floor flooded. Opened the access panel and found the hot water tank lines had never been hooked up. Some inspection huh. Also the refridgerator would not start. The 110v supply to the fridge had never been hooked up. Some inspection Huh. Trailer went back 5 times for repairs under warrenty. Will never do business with them again nor will I recommend them to anyone. Will go out of my way to keep buyers away from any Poulsbo RV location. Just remember Poulsbo - word of mouth can be your best or "worst" advertisement

	Date:		Sunday August 1, 2004 - 09:13PM
	Name:		Tess
	Email:		tessa_wyrsch@hotmail.com
	Location:		North Bend, WA
	Homepage:
	Comments:		You guys rock! Thanks for steering a newbie away from Poulsbo RV. I've been concerned with finding a reputable dealer and now I know that I will head straight for Sumner RV tomorrow! Thanks so much!

	Date:		Thursday August 12, 2004 - 01:27AM
	Name:		Patricia Darling
	Email:		dp6362@comcast.net
	Location:		Puyallup, Wa.
	Comments:		Hello, This is an update in regards to what I wrote previously in reference to my parents buying a motor coach from Poulsbo R.V that did not have air breaks which they were told it had...... THEN to make matters a bit worse, Poulsbo has had my parents motor coach twice now to do repairs and supposively clean it (which has never happened) sadly to report the motor coach is not repaired completely, the repairs (which were few) weren't done right, and now they have to have the motor coach (which my parents live in) for a third time to keep on their lot for weeks on end to do repairs......When they had the motor coach the second time, supposively LeRoy one of the supervisors said he was going to put people on it priority....He said there would be people doing repairs, cleaing, etc, and it would be done right.....WELL, when they got the motor coach back, there was ALOT of grease on their leather seats, the coach had not been cleaned AND the repairs weren't done right...... My parents have been given the run around like you wouldn't believe.....If people would ban together and fight places like this, call the better business bureau, etc., maybe they would begin to be investigated, then something would possibly be done...... The man that owns Poulsbo R.V. lives in Hawaii, his name is Ken I'm not sure the spelling of his last name....I'm sick and tired of hearing stories of people being told or promised quality service, and GREAT deals when neither is being displayed...... BUYERS BEWARE, seek a recreational vehicle elsewhere, or, investigate the company, you'll find more negative feedback then good feedback.....Don't do business in the Auburn area, you'll be highly disappointed, especially with the supervisors LeRoy and Stan, they aren't handling Ken's business very well, AND, from the sounds of it the other locations aren't as well...... I'll keep everyone posted on the situation of my parents motor coach, I can promise you it's going to be a long and on going problems that won't meet my parents satisfaction....SHAME ON YOU POULSBO R.V, your not conducting good business.......

	Date:		Friday August 13, 2004 - 12:01AM
	Name:		Art & Marie Pannkuk
	Email:		artnmarie@localaccess.com
	Location:		Centralia WA
	Comments:		Thank you for your site. We were planning a trip to PRV but have now decided against it. We will also stay away from Fleetwood. Good Luck...

	Date:		Friday August 13, 2004 - 11:01AM
	Name:		Pablo
	Email:		Pstomp@aol.com
	Location:		Canada
	Homepage:		http://www.compradorevendedor.com.br/
	Comments:		Nice Web Site. I will revisit you as soon as I end with my site, wich im also inviting to visit. http://www.compradorevendedor.com.br .

	Date:		Friday August 13, 2004 - 02:43PM
	Name:		Glenn Edward York
	Email:		gedwardy@wavecable.com
	Location:		Port Orchard, Washington
	Comments:		I too was taken for a ride with Poulsbo Rv.I bought a 1994 Aljo trailer made by skyline 29ft. I was promised hitch, reciever, trailer brake control, sway package, included making sure the roof was watertight which it wasn't. None of that stuff ever materialize, when i called them i was either ignored [Put on hold] or not called back after leaving a number. In fact after getting it home found cracked roof vent cover was told it must of been done on my way home, NOT. To say the lease it leaves a bad taste in my mouth all i had to finish the trailer ready for camping, problems with furnace, hotwater heater plugs that work some times, carbo monoxide detector that didn't work. Well thats enough said about that, my question is everyone as ignorant as me, I went to better business bureau and poulsbo is a member of it and acoording to bureau records there has been no complaints in three years, Wish i had though of it I know there would be 1 at least.

	Date:		Tuesday August 17, 2004 - 08:35PM
	Name:		maga IGBO
	Email:		maga@maga1.com
	Location:		lome togo
	Comments:		it realy a wonderful experince to visite your site.keep the good work brother

	Date:		Tuesday August 31, 2004 - 08:17PM
	Name:		Daryl Nuewby
	Email:		dnuewby@hotmail.com
	Location:		Idaho
	Homepage:
	Comments:		I think it is sad how much time you have spent pointing the finger at others. You point out "lies" in pages of HTML text, with regards to various peoples at PRV, yet admit no fault of your own. I doubt there has never been a counter point in this guestbook, yet oddly there are never any...interesting? Consumer protection laws protect all consumers, and if there was a fault the Attorney General would have issued one. After all he/she is independant, yet found no fault either. Why is that? Honestly, if any of these lies were true, I would return to PRV and buy, because they are better for it...feedback that is. From all this waisted time, are any of you better for it? Go RVing, have fun. Forget the past, and move on. Everyone else has. ----------------------- NOTE FROM DICK: I replied to this message by email and received the following response to what is apparently a fake address: This message was created automatically by mail delivery software (Exim). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: dnuewby@hotmail.com SMTP error from remote mailer after RCPT TO:: host mx2.hotmail.com [65.54.190.7]: 550 Requested action not taken: mailbox unavailable ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from 24-41-38-16.attbi.cable.earthlink.net ([24.41.38.16]) by cardinal.mail.pas.earthlink.net with smtp (Exim 3.33 #1) id 1C2g3Q-0004uJ-00 for dnuewby@hotmail.com; Wed, 01 Sep 2004 18:06:21 -0700 From: Dick Ellingson To: dnuewby@hotmail.com Subject: your entry in our guestbook Date: Wed, 01 Sep 2004 18:06:18 -0700 Message-ID: <90rcj0drb1rmhkf393bfka45ota30d379k@4ax.com> X-Mailer: Forte Agent 1.93/32.576 English (American) MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Daryl, I appreciate your input. You haven't read all the entries or you wouldn't have stated that "there has never been a counter point in this guestbook, yet oddly there are never any". Read it thoroughly, and you'll see that there are a few, and the writers usually doubt that their entries will be allowed to remain. =20 You say that consumer protection laws protect all consumers. That's not so. The Washington AG can only ask for compliance. And I plainly state, at the opening of my Poulsbo RV web page, that the business practices of Poulsbo RV are completely legal under Washington law. So what's your real interest in this matter? Dick fulltiming since the turn of the century at = http://bad.bounder.fleetwood.net ------------------------------ THIS LEADS ME TO WONDER WHO REALLY SENT THE MESSAGE. I invite "Daryl Nuewby" to respond. Otherwise, I'll consider this message a prank and delete it.

	Date:		Thursday September 9, 2004 - 01:17PM
	Name:		Larry Miller
	Email:		lmiller@atlascastings.com
	Location:		Poulsbo Wa. Stottlemeyer
	Comments:		Are they going to back the letter up and still try to fix it? Do you think that you got a bad model but the company is good. Just not the service from Poulsb RV. I mean if I go some where else to buy is it a good brand?? I am thinking about buying and I was going to go used but I thought I should go new to avoid problems. Now I am not sure what to do. maybe used is ok and I would save a ton of money, and advise is good. Thank you Larry Miller

	Date:		Thursday September 9, 2004 - 05:27PM
	Name:		Bob Darvey
	Email:		bdarvey@yahoo.com
	Location:		Idaho
	Comments:		If you had any credibility regarding your comments, you have lost it now. I wrote a comment into your guest book on August 31st, 2004, but because it did not jive with your opinion it was deleted. This is the integrity you have, and it is poor. As I have found in my research there are two sides to every story, obviosly you don't care about anything, other than your overt and biased opinion. Shame on you! P.S. I have logged, and will log all delitions from this guest book. I don't know why I really care, but I just dislike Liars, which you two are. A word? Hypocrite! ----------------------------- NOTE FROM DICK: I replied to this message by email and received the following response to what is apparently a fake address: ----------------------------- This message was created automatically by mail delivery software (Exim). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bdarvey@yahoo.com SMTP error from remote mailer after end of data: host mx1.mail.yahoo.com [64.156.215.20]: 554 delivery error: dd This user doesn't have a yahoo.com account (bdarvey@yahoo.com) [0] - mta425.mail.scd.yahoo.com ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from 24-41-38-16.attbi.cable.earthlink.net ([24.41.38.16]) by goose.mail.pas.earthlink.net with esmtp (Exim 3.33 #1) id 1C6pDD-0005W4-00 for bdarvey@yahoo.com; Mon, 13 Sep 2004 04:41:35 -0700 Message-ID: <4145876B.5030904@earthlink.net> Date: Mon, 13 Sep 2004 04:41:31 -0700 From: Dick Ellingson User-Agent: Mozilla Thunderbird 0.7.3 (Windows/20040803) X-Accept-Language: en-us, en MIME-Version: 1.0 To: bdarvey@yahoo.com Subject: your note in our guestbook Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit Bob, I haven't received any other mail from you. Nor has there been another entry in our guestbook. What is on your mind? Dick _____________and I tried to reach him again______________ ---------- ----------This message was created automatically by mail delivery software (Exim). A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bdarvey@yahoo.com SMTP error from remote mailer after end of data: host mx2.mail.yahoo.com [64.156.215.18]: 554 delivery error: dd This user doesn't have a yahoo.com account (bdarvey@yahoo.com) [0] - mta333.mail.scd.yahoo.com ------ This is a copy of the message, including all the headers. ------ Return-path: Received: from 24-41-38-16.attbi.cable.earthlink.net ([24.41.38.16]) by mallard.mail.pas.earthlink.net with smtp (Exim 3.33 #1) id 1C5n1o-0004ZJ-00 for bdarvey@yahoo.com; Fri, 10 Sep 2004 08:09:32 -0700 From: Dick Ellingson To: bdarvey@yahoo.com Subject: your note in my guestbook on September 9 Date: Fri, 10 Sep 2004 08:09:28 -0700 Organization: What's it to ya? Message-ID: <6gg3k05lpplr96mfn3e1otg8iib19f6l3g@4ax.com> X-Mailer: Forte Agent 1.93/32.576 English (American) MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Bob, I received nothing from you until now. If you put a note in the guestbook on August 31, I don't know what happened to it. Interestingly, I received a message listed as from Idaho on that date from someone else, but when I replied to it, I got the following response: "A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: dnuewby@hotmail.com SMTP error from remote mailer after RCPT TO:: host mx2.hotmail.com [65.54.190.7]: 550 Requested action not taken: mailbox unavailable ------ " Did you write that message? Dick fulltiming since the turn of the century at = http://bad.bounder.fleetwood.net

	Date:		Thursday September 9, 2004 - 05:34PM
	Name:		Denise Louise
	Email:		lazycat@hotmail.com
	Location:		Oregon
	Comments:		I am so glad to finally see an opinion in this guest book that confirms my feelings. Is it true you are deleting comments from your guest book? Why would you do something that would take away from your own credibility. I have heard really great things about Poulsbo RV, and I am looking at a camper in the Vancover store, and I don't think this web site is fair, since you are, in my opinion, a minority. ------------------------------- NOTE FROM DICK: I replied to this message by email and received no answer. I have found that this message, the one above it, and the message dated August 31, 2004, are from the same sender, who has an account with verizon.net.

	Date:		Tuesday September 14, 2004 - 02:59PM
	Name:		Tom Jenkins
	Email:		38times@aol.com
	Location:		Winthrop, WA
	Comments:		Hey Dick and Lois, We are shopping for a motor home and have been talking to Poulsbo RV in Everett as well as Russ Dean in Pasco. Now, after going through the listings in this guest book, you can bet Poulsbo RV won't see any of our business. Thanks for the great service and I'm glad we found you before we made a mistake. Some people weren't so lucky. Best to you, Tom and Pam Jenkins

	Date:		Sunday September 19, 2004 - 12:29PM
	Name:		Dave and Marilyn Garon
	Email:		dlgaron@excite.com
	Location:		Vancouver, Wa
	Homepage:
	Comments:		We are soooooo very grateful to have read your entire website! We recently started shopping for a pre-owned, class A MH, and like others, have visited Poulsbos' web site. We are first timers and don't really know what we're doing yet, but we are learning from friends and from folks like yourselves. We plan to purchase in the spring, so we have lots of time to learn. Anything you can add to help us will be greatly appreciated. I DO KNOW,thanks to you and all the others on your site, WHERE NOT TO BUY. Think we'll try Sumner RV. Thanks again. Dave and Marilyn Garon, Vancouver, Wa.

	Date:		Saturday October 2, 2004 - 09:57PM
	Name:		Shari
	Email:		slamck13@msn.com
	Location:		Vancouver
	Comments:		Thanks for the heads up!! We are looking at motorhomes and thinking of purchasing next summer. We too have visited Poulsbo in Vancouver and were not favorably impressed by the sales people. Thanks again for the information. We will definitly cross them off the list of possibilities. THANKS!!

	Date:		Tuesday October 5, 2004 - 02:36PM
	Name:		Bob Sperling
	Comments:		It seems to me like you have a serious axe to grind here. I have purchased 4 consecutive RV's from Poulsbo RV and could not be happier. The service department bent over backwards for me on several occasions at 3 different locations. I'm sure being as large a dealer as they are there are bound to be unhappy customers. That is to be expected. You can't please everyone. It looks to me like you people have turned this into a lifestyle for yourselves. To be honest, most of what I am readinbg here are complaints about Fleetwood products that you turn into complaints about Poulsbo RV. Get a life will ya! --------------------------------NOTE FROM DICK:---------------------------------------- This message was actually sent by, and has been traced to, POULSBO RV, 23051 MILITARY ROAD S, KENT WA 98032. AbuseName: ELLIOTT, ROBERT, AbusePhone: 425-353-6122, AbuseEmail: robert.elliott@poulsborv.com --------------------------------------------------

	Date:		Monday October 18, 2004 - 12:19PM
	Name:		Barry Kammeyer
	Email:		barryk67@yahoo.com
	Location:		meridian, Idaho
	Comments:		Thank you both for the information contained in your web site. I was recently in the market for a motorhome and considered making the drive to poulsbo rv as I have noticed many ad's from pouslbo r.v. in numerous publications. I was thinking because of the size of the business I would be able to find what I wanted and at a fair price. However after reading your information I deceided to search locally. My biggest concern was service after the sale. After alot of research I found myself at Seventh Heaven-Meridian Super Store. Not only did I find exactly what I was looking for at a great price, I was concerned when we picked up the motorhome the automatic step was not working properly. This was on a Saturday & I started remembering my previous experience concerning service. Well this was quickly remedied when Dennis Riley G.M. called a technician at home and asked to come in and look at it. Long story short this gentleman insisted on fixing the step before we left. That is the kind of service that is not found very often. My point is that there a few quality r.v. dealers left and I am glad we have one right here in the boise area. So to anyone in my area, do yourself a favor and buy your next r.v. from Dennis and the great people at Seventh Heaven R.V. Good luck to you both in solving your problems. Again Thank you for saving me from what I am sure would have been a terrible experience.

	Date:		Thursday November 4, 2004 - 11:15AM
	Name:		Dave Norton
	Email:		David_C_Norton@raytheon.c
	Comments:		I have a 2002 bounder 34 ft. The generator starts from the panel switch but lately will not power off from dash panel. I have to go to gen-set and stop. any ideas? understand that this is ground problem sympton. By the way great website and hope to be fulltimer some day. dave

	Date:		Sunday November 7, 2004 - 10:57PM
	Name:		Tom Hallock
	Email:		tomodat@aol.com
	Location:		Mo
	Comments:		THanks for the info

	Date:		Sunday November 14, 2004 - 10:52AM
	Name:		Ed & Cheri Mueller
	Email:		emueller@vervanet.com
	Location:		Poulsbo, WA
	Comments:		Thanks for the information, and stick to your guns with what you're doing! Living here in Poulsbo, we felt that Poulsbo RV would be a convenient place to purchase our first RV, but upon walking the lot were left feeling like we were being pushed rigs rather than directed toward things that we wanted. As new buyers, we felt prices seemed reasonable, but discovered through NADA significant pricing above their high retail. Bottom line, we ended up doing a lot of research, and finally ended up going all the way to Portland to get what we wanted. Your site has helped confirm what I already suspected about Poulsbo RV...

	Date:		Wednesday November 17, 2004 - 04:00PM
	Name:		Jason Rogers
	Email:		jmkk_2000@hotmail.com
	Location:		Sacramento, CA
	Comments:		Thanks for the insightful web page. We were just about ready to make a drive to Poulsbo for a fifth wheel. You are doing us all a great service with this site!

	Date:		Sunday November 21, 2004 - 04:42PM
	Name:		john trayer
	Email:		mailto:www.accmejohn@aol.com
	Location:		carlsbad
	Comments:		Does anyone have advice on changing out a radiator in a 86 southwind? Hopw do you get it out?

	Date:		Wednesday December 29, 2004 - 07:38AM
	Name:		Ivan
	Email:		i1
	Location:		Athens
	Homepage:		http://www.projectslist.biz/
	Comments:		i love this site, it's really great! no, really!

	Date:		Tuesday January 4, 2005 - 12:47PM
	Name:		Mr. B
	Email:		redcab@comcast.net
	Location:		Everett
	Comments:		Looking to buy a new class c and want a good quality coach, any suggestions? / Also Poulsbo R.V. was in the middle of a deal with my friends daughter on a used class C and when she went to pick it up she asked her father to go along to look at the unit before she signed the deal. When he opened up the generator compartment the generator was gone! The salesman replied that it was removed because they did not know if she wanted it!!! This is their experience, my experience is Poulsbo is looking to prey upon the naive consumer who is willing to pay tens of thousands into their war chest. I would NOT buy a RV from them.

	Date:		Sunday January 9, 2005 - 01:45PM
	Name:		paul dake
	Email:		mhtraveler2000@yahoo.com
	Location:		Depoe Bay Oregon
	Comments:		Courtesy RV does the same thing---in fact i think they all do--we were lucky having put 7 years and 35,000 miles around the country without much of a problem. But the front was hit and repaired before we bought it---and Thor would not do repairs and went bankrupt shortly later---the couch plans were sold to Alegro which now makes the same motorhome with improvements...but on the road we heard tons of very shady pratices of dealers---and some interesting false statements too----like the gas pumps going out on many motorhomes and it would take 6-8 weeks and 5-600 dollars to fix----when the real problem was vapor lock due to the high heat in nebraska at the time--109 degrees---anything for a buck----love our couch but we will be very careful before we will buy another if we ever do---paid 56g when everyone else was hit for 75 so i guess it takes some of the sting out...hope you have many good travels Paul

	Date:		Monday January 10, 2005 - 10:06AM
	Name:		David Lovett
	Email:		Hail_Koa@msn.com
	Location:		Portland, OR
	Comments:		Hi There: Thank you for the eye opening story on the people at Poulsbo RV. Am in the market for a new RV and have looked on there web site. After seeing your web site I will not be doing business with at all. Keep warning others also. Thank You for the heads up.

	Date:		Tuesday January 25, 2005 - 01:17PM
	Name:		Joshua
	Location:		Missouri
	Comments:		I love Poulsbo RV. They have always treated me with great respect and honor, and my advice to you guys is don't buy a Bounder, when it had problems from the factory. Get a different one!! Don't be stupid about it. NOTE FROM DICK: Why does this writer have no email address and no last name? Joshua, identify yourself, please.

	Date:		Friday January 28, 2005 - 07:50PM
	Name:		Richard Sandra Munce
	Email:		Treefaller1@netzreo.com
	Location:		Tacoma
	Comments:		Thank you so very much on your info on Poulsbo RV we purchased a Artic fox fifth wheel from them after, we are in the process of looking for anouther 5th wheel so glad I stubbled to this web site we will be going to sumner RV Thank you for getting the message out Rick and Sandra

	Date:		Monday February 7, 2005 - 12:10PM
	Name:		Cheryl Salstrom
	Email:		bc24theroad@msn.com
	Location:		Tacoma, WA
	Comments:		We bought a "brand new" Pace Arrow from Poulsbo in Kent, WA which also had serious defects and high mileage. We took Poulsbo and Workhorse chasis to court for the Lemon Law act and won! You should look into this. It has to do with how many days your motorhome was out of your use for repairs.

	Date:		Tuesday February 8, 2005 - 07:21AM
	Name:		Jim
	Email:		sportsthing@yahoo.com
	Location:		Edmonds
	Comments:		I too have experinced my share of poor quality service from paulsbo rv i last spring had my camper fall over in a wind storm, My insurance company wanted me to take it to them for repairs. it took them 3 weeks before they camr over and jacked it up and took it to their shop. It was decided then that the only true way to repair it was by replacing the vertical supports with metal. it took them over a mointh and a half before it was done when they called for me to pick it up it was filthy and they hadnt installed the hydraulic jacks i had ordered and been charged for so it sat for another 3 weeks before they called for me to pick it up. When i arrived to pick it up the second time it was still filthy and the tie downs eye bolts were not installed i went to hopme depot and bought them myself andf installed them in their shop. This winter i was on a fishing trip to neah bay and i took hiway 112 which is a very twisty road by then time i got there the jacks they had installed had started to come loose, by the time i got back to edmonds the rear jack had not only come loose it had pulled the corner of the camper out so you could see into my camper. when i took it back to paulsbo they tried to say that a mark on my jack was in actuality where i had hit something and i was responsible for the damage i asked what about the front jack which i could easily pull the screws out with my hand, i said i was told the repairs were going to be done with metal as not to compromise the integrity of the structure. that was over a week ago and i have yet to hear back from them i left it there and called my insurance agent who has yet to be notified or apprised of the situation.

	Date:		Saturday February 12, 2005 - 04:05AM
	Name:		max seligmann
	Email:		maxseligmann@hotmail.com
	Location:		aranjuez -madrid-spain
	Homepage:		http://none/
	Comments:		Reading part of your adventurers.Im looking fwd with my son to drive from here to Bangalore India and back with our Ducato 92 Diesel(poor ones)...and thus why,searching for tips and also safety roads for such intention,maybe May or June 2006.-USa Ive drove a bit between l96l and l965 when I lived in NYC,and later on,in Jan 1975 when I visited a fellow corresponding friend which picked me up in laredo and drove all the way Texas to ft Worth,where he lived with his mother.-Now Im almost 64.Then,I was about 34.....(HIS NAME WAS rOY vARNELL,AND NOTHIGNA BOUT HIM SINCE).yOURS sincerely,from ARANJUEZ,Spain,a former argentinian born,Downbeat fromer correspondent in BsAs 1985/97 and crazy for jazz music.-Also during the 60s as salesman,I drove all Argentina from north to south and east to west,alone,on very difficult roads or what look like a road.-Now,I live in a Motorhome,and want to drive to Puttaparty,India and back with my grown up son both good drivers,searching for some which did such trip and can give us safety roads...-Yours sincerely,and anyhting I can do for you,just drop a line.MAX

	Date:		Sunday February 13, 2005 - 10:31AM
	Name:		Ron & Carol Moffa
	Email:		ronsacre@adelphia.net
	Location:		Lake of the Woods, VA
	Comments:		We bought our 1997 34P Bounder from Safford RV in Fredericksburg, VA. They fixed everything that gave us problems and paid our one towing and repair bill of $655.00. We did add a hydraulic steering control though. We will be going cross country after my wife retires in July.

	Date:		Saturday February 19, 2005 - 11:21AM
	Name:		Scott & Michelle Gratias
	Email:		alexandrian1@comcast.net
	Location:		Kirklamd, WA
	Comments:		I was going to see Poulsbo RV in Southcenter or Kent. I had seen several. How did Poulsbo RV get out of the repairs on the Fleetwood? I helped to establish the Lemon Law in California by making a Lemon template for them in 1981. I was under the impression that this type of problem is recall able. I am sure you have probably exhausted the resources trying to get this situation taken care of but I will help you guys in the resolution if needed. Send me a direct e-mail and I will send you our phone number. Michelle G. :)

	Date:		Saturday February 19, 2005 - 11:21AM
	Name:		Scott & Michelle Gratias
	Email:		alexandrian1@comcast.net
	Location:		Kirklamd, WA
	Comments:		I was going to see Poulsbo RV in Southcenter or Kent. I had seen several. How did Poulsbo RV get out of the repairs on the Fleetwood? I helped to establish the Lemon Law in California by making a Lemon template for them in 1981. I was under the impression that this type of problem is recall able. I am sure you have probably exhausted the resources trying to get this situation taken care of but I will help you guys in the resolution if needed. Send me a direct e-mail and I will send you our phone number. Michelle G. :)

	Date:		Sunday February 20, 2005 - 08:03PM
	Name:		Mike Chaney
	Email:		6dmike@comcast.net
	Location:		Milton, WA
	Comments:		Interesting site, I for the most part was very lucky in my Poulsbo experience, not saying is was perfect. The sales person Phil was very good, even got a copy of his book, making espresso coffees!! I got a very good deal on a then new 1998 Windsport MH 33 feet. But then I always say "buyer beware" and do your homework before you sign. My complaint was then and is still a complaint is the PDI (Pre Delivery Inspection) of $600. They said it was "required" by the factory to have a service tech "go through" and make sure everything worked and show the customer how things functioned. Seems fair. Well when we picked it up they had trouble finding the "service tech" who did the PDI. Then as he started his show and tell things went bad. The roof mounted TV ant did not work, so he had to fix it before he could show it. Then the generator wouldn't start, battery weak, Gen was fine. The wiring to the towing plug was not done correctly, carpet was loose in the entry way, table trim had a noticeable gouge, loose threads everywhere. The bsement door under the furance had been left up while the furance was on, yes it left a big burn mark. Well it all got fixed, but the heart burn I had was two fold: one, we were leaving the next day for a "shakedown" and towing a vehicle, trip canceled, and two, just what did I pay $600 for if not to make sure everthing worked the first time.After some not so calm discussion with the sales manager, it was fixed and got a "full" tank of gas, not the 15 gal to get you off the lot. The PDI, HMMMM! now it seems to me that anything they find wrong on a new unit is charged to the factory under warantee??? So are they charging the customer and the factory??? I was at the RV Show recently and the PDI at Poulsbo on a MH is (ouch) $2000. Beware!!

	Date:		Monday February 21, 2005 - 12:38PM
	Name:		Charles Knowlton
	Email:		Cknow103@sbcglobal.net
	Location:		Reynoldsburg, Ohio
	Comments:		any suggestions on trading a ladies diamond ring valued app. 12,000 on an RV downpayment

	Date:		Tuesday February 22, 2005 - 09:38AM
	Name:		red van buren
	Email:		iamhotttt@hotmail.com
	Location:		naples fl
	Comments:		iam in washinginton visiting family and want a toyhauler not from pualsbo rv thanks for looking out for other people

	Date:		Tuesday February 22, 2005 - 12:47PM
	Name:		Michele Gill
	Email:		elitepools@sbcglobal.net
	Location:		Lake in the Hills, Il
	Homepage:		http://elitepoolsandspas.com/
	Comments:		This site is awesome and you are to be commended for your courage . We are currently dealing with Four Winds on a $70,000 class C motorhome that the entire shower door shattered on my father when the handle came loose. I know the breakage is not under warranrty but, my concern is safety . We have 4 children and frequently bring their friends and other guests with us on vacation. My father could have been seriously injured. But, Four Winds denies the poor design and the flaw in its unsafe design. I'm thinking about following in your footsteps!!!

	Date:		Thursday February 24, 2005 - 12:38AM
	Name:		NWA ABA
	Email:		abanwa@yahoo.fr
	Location:		USA
	Comments:		I CAME TO YOUR COOL INFO SITE.I LIKE IT AND WILL COME VISITE AGAIN

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