• Encourage audiences to take positive action.
• Learn how to understand the human need for change and to use change for a competitive advantage.
• Learn about the human side to technology.
• Learn how to creatively apply knowledge to create strategic value.
• Learn to leverage the power of knowledge and turn it into wisdom within your organization and for your customers.
• Learn how to change the rules with honesty & integrity.
• Learn to appreciate variant opinions.
• Learn about tools and processes for learning.
• Learn ways to make your staff and customers think you are geniuses.

Quotes part 1      Quotes part 2      Librarian's Lobby      Home Page
Last revised December 5, 2001