'Sorry' Seen As Magic Word To Avoid Malpractice Suits
[Source: CBS 2 Chicago: Health
http://cbs2chicago.com/health ]
It's a lesson children learn even before their ABCs; say you're sorry when you hurt someone. But it's now being taught in the grown-up world of medicine as a surprisingly powerful way to soothe patients and head off malpractice lawsuits.
permalink: comments: feedURL:http://cbs2chicago.com/health/resources_rss.xml
It is no rocket science... be honest and sympathetic when things do go the right way.
It's a lesson children learn even before their ABCs; say you're sorry when you hurt someone. But it's now being taught in the grown-up world of medicine as a surprisingly powerful way to soothe patients and head off malpractice lawsuits.
permalink: comments: feedURL:http://cbs2chicago.com/health/resources_rss.xml
It is no rocket science... be honest and sympathetic when things do go the right way.
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Total entries in this category: 108
Published On: Nov 12, 2004 10:33 PM
Total entries in this category: 108
Published On: Nov 12, 2004 10:33 PM