ORDERING
WILD WINTER SALE
everything in the collection
***50% OFF***


>>SALE ENDS  20 MARCH 2011<<

  CALL:  1-412-251-5451
During business hours.

we accept all
major credit cards

and PayPal

Make payments with PayPal - it's fast, free and secure!

No fully-automated eCommerce here, just yet.  We're just using the new-fangled technology to pretty much carry on business the same old way, one customer at a time.  For those of you who reside in the Pittsburgh area, we recommend the tried and true method of stopping in at the shop to pick up what you already know you want, to browse for things you might be interested in, and/or to place special orders.  Those who live outside of Pittsburgh might want to consider the option of placing orders and making inquiries over the telephone rather than the web; believe it or not, sometimes it's quicker and easier that way.  Anyone firmly attached to the traditions of mail-order will be readily accommodated by our order processing department; only please keep in mind that personal checks must clear our bank before the order ships and that this can take up to seven business days.  Mail orders accompanied by certified check or money order, will receive prompt shipment of their order (usually within 24 hours, but, always-- barring an inopportunely placed holiday-- within 48 hours).  Make check or money order payable to The Copacetic Comics Company and mail it along with your order to:
 

The Copacetic Comics Company
PO Box 301
Pittsburgh  PA  15230


And, of course, we do accept orders over the web, but at this point in time a web-order consists of submitting the order to us in an email.

Payment Methods:  We accept the four major credit cards-- Mastercard™, Visa™, American Express™ and Discover™-- for all transactions:  in-person, telephone, mail, and web.  We accept personal checks, certified checks, and money orders for in-person and mail orders.  We accept cash and traveler's checks for in-person orders.

We also accept PayPal
On orders you are planning on paying for using PayPal™, please submit the order in an email to orders and then await your confirmation invoice from us.  Once that has been received, you may then submit payment at PayPal™.  Upon receiving notification of your payment we will then ship your item to you.  If you have any questions about this, please don't hesitate to ask for clarification.
A brief note on our credit card policy:  We do not store credit card numbers on our computer.  We do have a firewall installed, but we realize that what that offers in the way of security is far from complete.  Should you send us your credit card number in an email, it is our present policy to print out the email and then delete it.  A method that some of our customers employ is to email us their order and then call in their credit card info.  If you desire clarification about any aspects of this policy, please do not hesitate to contact us.

The Copacetic Comics Company is located on the third floor at 3138 Dobson Street in the Polish Hill neighborhood of the City of Pittsburgh.  Click here for a Google map that will assist you in pinpointing our location.

We may be reached by telephone at 412.251.5451 during business hours, which are:
 

Tuesday - Thursday - 11:00am - 5:00pm
Friday & Saturday - 11:00am - 7:00pm
Sunday - 12:00pm - 4:00pm
Monday - CLOSED
(please note that the above times are in the Eastern Time Zone of the USA).

If you you have a price and/or availability question, just ask!

If you are ready to place an order, you may do so by submitting it along with your credit card information (or, as previously noted, you may omit your credit card info from the email and submit it instead over the telephone, if you prefer) to: orders

PLEASE NOTE:  Pennsylvania residents placing orders with us are subject to the 6% sales tax.  Residents of Allegheny County in Pennsylvania are subject to 7% sales tax.

Shipping Charges:  Unless specifically requested, we send all US orders Priority Mail™ with Delivery Confirmation via the United States Postal Service (USPS).

Shipping charges for the US are $6.00 for the first comic, and 25¢ for each additional comic.

Especially large orders will be shipped UPS Ground, unless otherwise specified.

Standard shipping charges for Canada are $7.50 for the first comic and 50¢ for each additional comic; Canadian orders are normally sent USPS Airmail, but-- if specified--  can be sent USPS Global Priority Mail for $11.95 for the first six comics and 75¢ for each additional.

Shipping charges to Western Europe, Japan, China, The Phillipines, Australia and New Zealand are $13.95 for up to six comics, and then $1.00 for each additional comic; all orders to these areas are sent USPS Global Priority Mail.  Orders from other parts of the world will have to contact us for shipping charges.  On larger orders that are sent UPS we can charge you exact shipping.  We have no desire to gouge anyone on shipping charges.  These rates were formulated to keep them as close to our actual costs as possible.

Insurance:  Insurance is optional.  The insurance charge for shipments to the US and Canada is $1.00 for the first $100 of insurance and 50¢ for each additional $100; for all other countries it is $1.30 for the first $100 and 50¢ for each additional $100 (this is exactly half of what the USPS charges; we are, in effect, splitting the insurance costs with you). On large US orders shipped via UPS, the insurance costs would be included in the shipping charges.

Our Guarantee:  All merchandise ordered through this site is unconditionally guaranteed by The Copacetic Comics Company and may be returned for a full refund.  In cases where the problem is a result of an error on our part, such as a shipment of an incorrect or clearly flawed item, we will refund the cost of your return shipping as well.  All that we ask is that you notify us of your intention to return an item as soon as possible after receiving it-- preferably within 48 hours-- and that you return it to us no later than ten business days later.

Please address all correspondence concerning returns to returns.

Our Reputation:  We have been selling through this web-site for over four years -- since April 2001 -- and have processed over one thousand orders containing many thousands of items, of which four have been returned.   Three items were comics that were returned due to a dissatisfaction with condition, and the fourth was a new CD that was flawed.  In all four cases we refunded the return shipping costs as well as the price of the item.  We believe that we provide a high level of customer satisfaction, and we have many repeat customers.  We don't solicit customer testimonials, but we do occasionally sell on eBay (usually overstock).  Here's our eBay feedback.

Our Philosophy:  We believe that running a shop is about more than just selling and that shopping is about more than simply buying.  The Copacetic Comics Company believes that, in the final analysis, the purpose of shops and shopping is better defined as transacting, and that transacting is ultimately a form of communicating, and that communicating is connecting, and connection is what it's all about.

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we accept all
major credit cards

and PayPal

Make payments with PayPal - it's fast, free and secure!
 

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