Mediation Law Offices of Claudia Viera
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Click here for Upcoming Presentations

July 10, 2012: Ways to Generate Options and Break Impasse: Decision Tree Analysis and Beyond
JAMS/Community Boards
click here to register Community Boards
6-8pm
As mediators, we constantly search for ways to open up the polarized right/wrong dynamic in which parties sometimes find themselves trapped. Come learn new skills that incorporate visual images and thought-provoking analysis aimed at moving through impasse and identifying and generating options for resolution. 

March 10, 2012: Ethical Dilemmas in Mediation: Challenging Situations Faced By Mediators
ADRNC Annual Conference
click here to register ADRNC
Have you ever left a mediation feeling pleased that it settled but wondering about a choice you made or a tactic you used while mediating?  We grapple with ethical dilemmas during mediation more often than we might expect. Come join an interactive discussion of situations you have faced or witnessed in the mediation contexts.  Reflect upon and discuss ethical challenges that may arise in your practice.

December 6, 2011: The Impact of Implicit Bias on Mediator and Arbitrator Neutrality
Recent cognitive science research demonstrates that we all harbor unconscious bias which impacts our behavior toward others. This interactive colloquy utilizes research findings and exercises to stimulate a candid discussion of how to address our own assumptions and biases regarding gender, age, race or ethnicity in the mediation/arbitration context. The primary goals are to begin to recognize our biases, discuss methods for dealing with these biases, and enhance the skills of conflict resolution professionals in dealing with multi-cultural parties and issues.

November 8, 2011: Pre-Mediation Preparation For a Successful Mediation

JAMS/Community Boards

click here to register Community Boards

6-8pm  San Francisco, CA

The pre-mediation conference call and other preparatory work plays a significant part in preparing for a successful mediation.  This interactive workshop includes: what to discuss during the call, which materials to request and which to distribute in advance, and how to establish rapport. We’ll discuss how to prepare for mediations where lawyers will be present and for those where parties are unrepresented.


October 29, 2011: Working with Attorneys and Representatives in Mediation BASF Mediation Training
click here to register The American Bar Association

October 14, 2011: ACR Conference: Striving For Mediator Impartiality: Understanding the Impact of Unconscious Bias
Current cognitive science research indicates that, despite our best intentions, we all harbor unconscious biases which impact our behavior toward others. How do these biases affect our work as impartial mediators and arbitrators?  This workshop invites you to explore your internal assumptions and external practices when mediating multi-cultural disputes. This workshop reviews recent research on implicit bias, utilizes interactive exercises to illustrate this bias and discusses methods for increasing mediator impartiality. Through greater self-knowledge, we hope to deepen and enhance our skills as conflict resolution professionals. 

June 1, 2011: The Mediation Society: Professional Mediator Practices – Pre-Mediation Etiquette and Billing Practices

click here to register The Mediation Society

Lunch workshop

 

April 29, 2011: The Mediation Society's Annual Conference -Employment Mediation During Hard Financial Times
click here to register The Mediation Society

afternoon program, co-facilitating with Cynthia Remmers, Esq. 

 

April 15, 2011: American Bar Association ADR Conference - Mediating in the Obama Era: Is it a Post-Racial World?

click here to register The American Bar Association

Denver, CO

Co-presenting with Professor Carol Izumi (Hastings Law School) 

 

April 6, 2011:  Mediator Neutrality in the Wake of Implicit Bias Research

click here to register The Mediation Society

 7:45-9am San Francisco, CA

Co-presenting with Professor Carol Izumi (Hastings Law School)

Recent social science research shows that we all harbor unconscious bias which impacts our behavior toward others. This interactive colloquy utilizes  examples to stimulate a candid discussion of how to address our own assumptions and biases regarding gender, age, race or ethnicity in the mediation context. The primary goals are to begin to recognize our biases, discuss methods for dealing with these biases, and enhance the skills of conflict resolution professionals in dealing with multi-cultural parties and issues.

 

March 9, 2011:  Increasing Awareness of Unconscious Bias in Mediation - Are We Really Neutral?

click here to register http://www.mediate.com/adrnc/pg1118.cfm

1-2:30pm Oakland, CA

Recent social science research shows that we all harbor unconscious bias which impacts our behavior toward others. This interactive workshop utilizes lecturettes and questions to identify biases and stimulate discussion on how best to address our own assumptions regarding gender, race or ethnicity in the mediation context. The primary goals are to begin to recognize our biases and their impact on our neutrality, discuss methods for dealing with these biases and enhance the skills of conflict resolution professionals in mediating multi-cultural issues.

 

March 10, 2011:  Increasing Awareness of Unconscious Bias in Mediation – Monterey College of Law, Mandell Gisnet Center for Conflict Management

click here to register Mandell Gisnet Center for Conflict Management

 6-9pm  Monterey, CA 

This interactive clinic utilizes exercises to stimulate discussion on how best to address our own assumptions and biases regarding gender, race or ethnicity in the mediation context. The primary goals are to begin to recognize our biases, discuss methods for dealing with these biases and enhance the skills of conflict resolution professionals in dealing with multi-cultural issues.

 

January 11, 2011:  Developing a Thriving Mediation Practice

JAMS San Francisco Office

click here to register Community Boards

6-8pm

Interested in starting a mediation practice? Wonder which court panels to join, how to market yourself or how much income to expect? Learn about the nuts and bolts of starting your practice while thriving in the Bay Area. Led by a panel of well-respected and successful mediators in private practice who are ready to share their wisdom and answer your questions.

 

November 22, 2010: Mediation Tips for Working With Self-Represented Litigants
Alameda County Bar Association

click here to register Alameda County Bar Association

Oakland, CA  11:30-1:30pm Mediating with self-represented litigants involves a different set of challenges than working with attorneys and parties together. This presentation focuses on the unique aspects of these cases, including the extra steps mediators are advised to take in both employment and general civil mediation. We will discuss specific pre-mediation resources in addition to mediation tips on what you may expect once you are in session.

 

November 11, 2010: Effective Marketing Techniques for Mediators - Myths, Strategies and Experiences

The Mediation Society

click here for The Mediation Society

Oakland, CA

Everyone talks about the need to market one’s mediation practice, but few know how to do this effectively. This informal discussion will focus on a review of popular marketing strategies and an evaluation of the best sources for mediation work, with a particular focus on the challenges and opportunities in the East Bay markets. Come learn some new marketing ideas and discuss those that work well for you in the civil, employment and family law arenas.

 

November 9, 2010: Increasing Awareness of Unconscious Bias in Mediation

SEEDS CRC 

click here for SEEDS CRC

Berkeley, CA  7-9pm

We think we know our own minds … but do we?  How does who we are impact our work as mediators? Does the gender, race or ethnicity of the mediator impact a mediated outcome or the fairness of the mediation process? This workshop addresses these questions and invites you to explore your internal assumptions and external practices when mediating multi-cultural disputes. This interactive program presents recent research on implicit bias and utilizes exercises to illustrate how common our unconscious biases and assumptions are. Through greater self-knowledge, we can deepen and enhance our skills as conflict resolution professionals.

 

November 5, 2010: The Psychology of Bias: Understanding and Eliminating Bias in Investigations

CAlifornia Association of Workplace Investigators

click here for CAOWI

Oakland, CA

As investigators, we bring unconscious biases to our work which may impact what we see, what we focus upon, and the final outcomes we report. The more awareness we can bring to our internal biases, the more we can prevent their impact on our work in significant ways. This session focuses upon two types of bias studied by social scientists – implicit bias and observer effects/confirmation bias. We will discuss how these biases function and strategies to recognize and prevent bias from affecting the results of your investigations.

 

Oct. 22, 2010: Advanced Mediator Training Series - Getting Them Ready To Settle Before You Meet

The Bar Association of San Francisco

click here for The Bar Association of San Francisco

San Francisco, CA

Why make your work any harder? If you just accept mediation participants as they arrive, you face a raft of problems all at once. In this session we'll take an in-depth look at all the ways you can ensure they're ready to settle when they walk in the door. We'll also cover advanced methods for your own preparation as mediator.

 

August 17, 2010: Mediating In A Multi-Cultural World: Becoming Aware Of Unconscious Bias

Community Boards/JAMS

click here for Community Boards

San Francisco, CA

 

July 8, 2010: Starting and Marketing Your Mediation Practice

Alameda County Bar Association, ADR Section

click here for Alameda County Bar Association

Oakland, CA

 

June 27, 2010: UC Berkeley Mediation Training, Guest Lecturer

Berkeley, CA

 

May 8, 2010:  Bar Association of San Francisco Training for Mediators, Guest Lecturer

click here for The Bar Association of San Francisco

San Francisco, CA

 

April 20, 2010: Employment Mediation: Exploring Positions and Interests

JAMS/Community Boards

click here for Community Boards

 

February 18, 2010: Mediation Tips for Barristers

Alameda County Bar Association

click here for Alameda County Bar Association

 

February 6 and 13, 2010:  Conflict Resolution for HR Professionals

San Francisco State University

 

November 20, 2009: Impact of Cultural Diversity in Mediation and Advocacy

Contra Costa Bar Association MCLE Diversity Spectacular