read task related information from an authentic phone company website in
Venezuela,
present a written request of service in Spanish the the phone company,
and
follow up the correspondence received from "the company".
Scenario You have just moved to Caracas, Venezuela. Your
home is located in the Zona Metropolitana, sector Sabana Grande, and you
want to connect your phone-line. Since you can get most of the information
on-line, and do most of the dealings through the Internet, you go on-line
to do it. When you have all the information you need, you write a letter
to the company to request their services. Instructionsa. Read carefully the "Scenario" to get all the information you need
to do the following tasks.
b. Read the following tasks and gather the information required.
c. After accessing the sites listed under "Resources", write the message
suggested under "Presentation".
d. Wait for “the companies” response to your request. Tasks
Go to the site listed under “Resources” and do the following:
a. find out the costs for service installation,
b. find out the cost of local services and long distance calls to the
US
c. check for “special prices” available
d. check any other information section that explains how to use the
service
e. write a letter where you summarize what you need and what you understand
CANTV is offering, such as installation costs, service prices, local and
long distance costs, public phone services, etc.
Write an email message to CANTV phone company asking for their phone services
stating the following:
a. the type of service you need,
b. you understand CANTV is offering such as installation costs, service
prices, local and long distance costs, public phone services, etc.