CARLOS CARDONA
| 215 W. 92nd Street, Apt. 12F | carloscar@earthlink.net |
(212) 595-1938:H |
| New York, NY 10025 | http://www.nyswingdance.com |
(718) 564-3556:C |
On the forefront of Macintosh computer and server technology for the last fifteen years, I am an Apple Certified Technical Coordinator (OS X servers), and an Apple Certified Help Desk Specialist. I have set up and managed Apple Xserves and Xraids, managed an Apple Xsan (for video), and many Mac OS X Servers. I was one of the first New Yorkers to setup Mac OS X Server (year 2000 at Columbia University), and before that I supported and taught Appleshare Server at NYC schools. I create custom OSX builds and packages with The Casper Suite (the leading Enterprise Management suite of applications, which includes Imaging/Patching, Mac & PC Inventory, Management Policies, SOX reporting, etc. Išve setup and managed AFP, SMB, NFS, FTP, SU Servers, Portable Home Directories, Netboot, Netinstall, Web and other server technologies, as well as large Backup Systems (NetVault certified). Išve built Filemaker databases, company intranets, and have managed web projects. As a former Production Artist with an electronics background, I am uniquely qualified to support designers and production staff, audio and video users, indeed users of all types. I was mentored by one of the top Mac consultants in New York, and am a supporting member of MetroMac.
Technical Skill Set:
Systems: Macintosh OS X (thru Leopard), Macintosh OS X Server (thru Leopard), Apple Xsan, Mac OS 9 (all), AppleshareIP Server, Macintosh Manager Server, Novell, Windows XP/2000/NT/98/95.
Mac Software: Casper Suite, Server Admin, Workgroup Mgr., Active Directory Mgmt., Xsan Admin, Terminal, NetVault (Certified), Apple Remote Desktop, Disk Warrior, Suitcase/Font Reserve Server, Quark QPS, Adobe Creative Suite 3, MS Office, Filemaker Pro, Dreamweaver , Applescript, Flight Check, Netrestore, Terminal, etc.
PC Software: Acronis Workstation, MS Office, Outlook, Timbuktu Pro, Ghost, etc.
Protocols: TCP/IP, Ethernet, Appletalk, IPX, PPP, DNS, DHCP.
Hardware: Xserve/Xserve Raid, Promise Raid, Mac Pros, MacBook Pro, MacBook Air, MacBook, G5s, G4s, G3s, iMacs, iBooks, PowerPCs (all models), PowerBooks,, IBM laptops, HP printers, Canon Fiery, Tektronix printers, Apple printers, Agfa scanners, HP scanners, digital and video cameras. Installing hard drives, RAM, PCI cards, CD drives/burners, etc. Installing and troubleshooting External Serial, Firewire, USB, SCSI devices.
Employment History:
8/06-8/08 G2
Branding & Design/G2 Promotional Marketing
IT
Director – Managed 4 IT Managers and million
dollar budget for 2 offshoots of Grey Advertising. Provide OSX Server, Web, and
Systems Management for 200+ Mac users (+ 40 Windows XP) beginning with the
transition from Windows 2003 servers to Mac OSX Servers. Manage G2 Fileserver
and G2 Video Xsan for all users and for video production staff. Implemented OSX
Server features like Portable Home Directories, Netbooting, Software Update
Server, Quicktime Streaming Server, Managed Preferences, etc. Created and
maintained standard Mac OS X Builds using Netrestore, Active Directory
authentication, and JAMF Casper Suite for Macintosh management. Member of Grey
Group Macintosh Advisory council.
4/04-3/06 New
York Magazine
Publishing Systems Analyst – Provided Hardware and Systems support for 120 Mac
users beginning with the transition from Primedia. Provide Quark Publishing
System (QPS) and Quark Xpress/CopyDesk support for late-night Production,
Art and Editorial staff. Provide daily Application support for Mac users
with productivity and graphics applications (e.g., Photoshop, Quark Xpress,
MS Office, Outlook, etc.) Created the basic interface and pages for the company
Intranet site (InsideNewYork), and assisted users in populating their department
pages. Recommended and created 3 standard Mac OS 9 Builds, (Laptop, Design
and Copy). Created custom OS X Build using Netrestore, with Active Directory
authentication, custom crontab, shell scripts, etc. Installed Suitcase Server
for font management and established NYM Standard font set. Setup Xserve Server
to provide a platform for server applications like Suitcase and Retrospect,
and to bind to Active Directory.
Sr. Systems Engineer – Server/Network Admin at Institute for Cancer Genetics and Dept.
of Pathology (NY Presbyterian Hospital). Setup Mac OS X Server (10.0), Network
Assistant, Macintosh Manager, Filemaker Pro, Applescript, Retrospect, &
PCMac Lan, to manage science workstations. Trained users in graphics & productivity
apps. Also PC support (2000/98/95).
1/98-12/99 Entex
(Bantam Doubleday Dell/Random House)
Senior
Desktop Support – Level 2 support for 170 mostly high-end
Mac users using Photoshop, Quark, Illustrator, Media 100, Dreamweaver,
BBEdit, ImageReady, Flight Check, Filemaker Pro, SAP, Novell Netware
servers, MS Outlook/Office, Filewave servers, Appleshare, etc.
4/94-3/95 Ernst
& Young LLP
Sr.
Graphics Illustrator/Designer – Created slide presentations, brochures,
flyers, etc. Used Persuasion, PowerPoint, Quark Xpress, Photoshop, Freehand,
Illustrator, Pagemaker, DeltaGraph, etc.
3/93 - Sirius Computer Consulting (Sole
Proprietor)
Computer Consultant– an IT consulting business created by Carlos
Cardona, it has enjoyed such clients as Shearson-Lehman, J. Walter Thompson,
Chemical Bank, Bear Stearns, Young & Rubicam, Envision East, Swiss Bank
Corp, etc.
1/90-2/93 American Express Bank
Macintosh
Production Artist – Design and production of slide/paper presentations,
charts, forms, graphs, logos for American Express Bank.. Served as software/training/hardware
support to Mac users and implemented new technologies like color scanners,
OCR software, and DOS/Windows connectivity.
Consulting Work (7/01-8/06):
Art
Partner: IT Director–
Provided IT management for international photo agency with offices in New York,
London, Paris & Spain.
Disney Publishing: Mac Systems Analyst- Level 2/3 support.
Managed Xserve and Xserve Raid, Supported graphic designers/art directors,
created OSX builds (Intel & PPC).
Coty Inc: Mac Systems Analyst- Level 2/3 support for personal products company. Setup new Xserve
and Xserve Raid, Suitcase Server, Retrospect backups. Supported graphic designers/art
directors.
Universal
Music Group: Mac
Systems Analyst- Level
2/3 support for music company. Installed Apple Remote Desktop, supported
OS 9 & X users, 2 Appleshare servers, Kodak/Imation color RIPs,
Wam!Net connectivity, all graphics apps including Dreamweaver Studio
2004.
TBWA/Chiat/Day: Mac
Systems Analyst- Level 2 support for midtown ad agency.
Rolled out Apple Remote Desktop and trained IT staff in its use. Supported
OS X users with various issues. Support for all basic graphics apps, including
Quark, Font Reserve, Job/Print Capture Server, etc.
Arnell
Group: Mac
Systems Analyst- Level 2/3 support for Soho ad agency. Created/configured
users in MS Exchange & Blackberry servers. Managed backup system,
rolled out Apple Remote Desktop, assisted with Network/Server issues,
etc. Supported Quark, Photoshop, Illustrator, Flash, Dreamweaver, Acrobat,
etc. Also basic PC support.
Hill Holliday Advertising: Mac Systems Analyst- Level 2/3 support for ad agency. Lotus
Notes, instituted Apple Remote Desktop, established Builds for Graphics/Desktop/Laptop
users. Supported all graphics apps, Final Cut Pro, Flash, Dreamweaver, etc.
Also basic PC support.
East West Creative:Mac Systems Analyst- Level 2 support for design firm. QuickMail, etc
Mitchell
Madison Group:
Foote
Cone Belding Healthcare:
EDUCATION: University of Maryland (Theatre), American
University: (Theatre/Dance), New York University (Journalism). Electronic
Directions/NYMUG/Apple Computer/Mac Academy/MetroMac, Novaworks. Apple Certified
Technical Coordinator (Servers), Apple Certified Help Desk Specialist. Casper
Suite training, Netvault Basic Certified. Novell Netware Basic Certified.
OTHER SKILLS: Graphic Artist, Webmaster,
Copy Editor, Proofreader, Research Assistant, Article Writing, Songwriting.
Taught teachers Appleshare/ANAT/AtEase in NYC Public Schools. Member of MetroMac
User Group (NYC).