BETH HEATHER
MACY beth@bhmconsulting.net BHM
Consulting, Inc. www.bhmconsulting.net
66 Old Point Rd SOMBWA CERTIFIED (978) 465-6825 (H)
Newbury, MA 01951 CERTIFIED SCRUM Master (617)
947-3360 (C)
CERTIFIED SCRUM Practitioner
SUMMARY:
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Certified SCRUM Master
and SCRUM Practitioner.
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Results driven software process improvement Vice President/CTO level
professional with extensive experience building and re-engineering
organizations for success.
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Technically savvy
with strong leadership skills.
Accomplishments include:
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Introduced SCRUM
methodology in NEU and WPNI to streamline delivery practices.
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Track record of
product delivery on time and with high quality and customer satisfaction.
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Skilled at
delivering software projects in many different environments including, among
others, many types of internet/web based software, media delivery, application
software, jobs focused software, and content management workflow tools.
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Proven expertise
in remote development, including creating and leading strong technical
development teams across cultural and geographical barriers.
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Ability to
demonstrate, mentor and train others in Agile, and SCRUM and effective product
development techniques.
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Highly skilled at
guiding projects from inception to delivery in a flexible, timely, cost
effective manner.
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Developed the
vision for, the technological approach for, and led a University-wide project
to create a single person identity, and prevent SSN data theft, throughout over
200 systems and various offices/departments, converting over 20million person
records.
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Led architecture, data warehousing definition, design reviews for web
application development, and project management.
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Led globally distributed,
cross-functional projects and teams up to 245 people strong.
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Changed a
disorganized, inexperienced group of individuals following a waterfall methodology,
into a team that worked together to create possibilities and deliver in a
timely manner through iterative development with incremental and successful releases.
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Changed legacy
code with waterfall processes to web services and reusable code modules with
agile delivery.
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Mentored and
taught SCRUM techniques to The Washington Post and Washingtonpost.Newsweek
Interactive staff and teams.
EXPERIENCE:
BHM CONSULTING Inc, Newbury, MA SOMBWA CERTIFIED
2001 - Present
SCRUM Training
Newsweek,com, theRoot.com, Arlington, VA Oct
2008
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Co-Led SCRUM
training session.
Executive Consultant
WPNI, Arlington, VA
2007 – Sep 2008
Washingtonpost.Newsweek Interactive Develops and
maintains on-line news and applications that work synergistically with the
Washington Post newspaper, Budget Travel magazine, and Newsweek magazine. Also
develops and supports theRoot, Sprig and Slate websites.
Process
Consultant:
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Initiated SCRUM
methodologies and training across the organization.
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Led WPNI
ecommerce, mobile and web technologies groups for WashingtonPost.com (6M-12M
page views per day) and BudgetTravel.com. Drove development of theRoot (1M page
views in 1st month of deployment), including requirements
definition, staffing, budget, development, and rollout. Also stabilized and led
Slate.com (1M-3.5M page views/day).
á Stabilized the washingtonpost.com
publishing/production systems. Reduced unexpected outages from twice a week to
once in six months.
á Significantly Òup skilledÓ
the development team by managing out poor performers and hiring strong
replacements.
á Changed the development
culture from an Òover the wallÓ mentality to one of strong partnership with the
product teams.
á Re-established the
credibility of the technical team with a consistent track record of delivering
high quality software on time.
á Hired and trained strong
first level managers for each washingtonpost.com product team.
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Delivered
www.theRoot.com in just under 3 months.
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Planned, budgeted
and staffed major redesign for WashingtonPost.com. Defined shared services
strategy to maximize resources and minimize time to market. Brought in Quality
Engineering, agile development practices, and shared components.
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Led vendor due
diligence effort. Brought in eRoom groupware. Selected and acted as liaison to
outsourcing firms.
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Set up
development job categories and pay scales and helped streamline HR hiring
process.
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Cited for being
an example of WPNIÕs ÒExcellenceÓ for all employees.
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Base technologies
used: Java, Ajax, CSS, XML, JavaScript, C# .NET, Jango, Python, Ruby on Rails,
Perl, PHP, Web Logic, Oracle, Postgres, Hibernate
ESCHER GROUP, Cambridge, MA
2007
Acting
Vice President of Development:
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Led Cambridge
Development, Documentation and Quality assurance groups. Coordinate work with
Dublin and Singapore offices.
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Instituted agile
development methodologies and created roadmap for international Post Office
automation including retail transactions, asset management, and banking
connectivity, using VB 6, VB .NET, C, C++, Escher proprietary messaging and
replication technology.
NORTHEASTERN UNIVERSITY, Boston, MA 2002 - 2007
Process
Improvement Consultant,
Contract CTO:
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Defined,
budgeted, staffed, led the Enterprise Data Integration and SSN replacement
vision, architecture and implementation. Using agile techniques, delivered real
time web services as front-end interfaces for various databases and legacy
systems. Also consultant for the Office of Planning and Research. Projects used:
JSP, SOAP, XML, VB/C#.NET, MIIS, DB2, SQL Svr, DJ Cosmos, Excel, Access
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Led Electronic
Medical Records (EMR) system requirements gathering and vendor selection.
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Led matrixed
development teams across infrastructure, mainframe and application groups, with
approximately 30 ongoing projects across 150 plus people.
Managed architecture, data warehousing, web app. development and project
management.
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Administered,
negotiated, defined work for off-shore consulting in India resulting in
considerable cost savings on software rewrites.
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Implemented
business workflow customer requirements gathering with screen mock-ups and
early usability testing. Instituted customer pilots and focus groups, product
roadmaps and incremental delivery, resulting in early evaluation and/or
incorporation of customer changes, and more frequent and timely delivery,
gaining greater customer satisfaction.
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Re-engineered the
NU Information ServiceÕs development processes, guiding implementation of
flexible and iterative process to align with the universityÕs ÒIS as a
BusinessÓ. This resulted in significant cost savings with more efficiently
utilized resources, delivering projects where none were being delivered, again
increasing customer and satisfaction.
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Devised DB2
workflow database with J2EE handlers to greatly enhance SCT portal targeting
capabilities.
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Increased
security and disaster recovery capabilities. Improved Development tools and
infrastructure.
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Effective
delivery of SCT Luminus portal applications such as Student Financials,
Admitted Student Processing, Targeted Messaging and others, increasing delivery
from two-three ÒbuttonsÓ per year, to two-three ÒbuttonsÓ per month, resulting
in rebuilding client trust.
Vertex Software Ltd, Pune, India (2002)
Process
Consultant, Offshore Development Center
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Evaluated
associated ISO 9002 documentation for fit with US market. Mentored Project Leads in Pune, which
resulted in helping them understand their US customers and ended up increasing
customer satisfaction and VertexÕs revenues.
BETH HEATHER MACY beth@bhmconsulting.net Page
Two
ThirdAge, San Francisco, CA (2001 - 2002)
Consulting
CTO
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Renegotiated IT
contracts for savings of over $6K per month, and increased reliability and
security of network infrastructure.
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Evaluated
potential acquisitions and outsourcing opportunities, saving over $100K.
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Designed websites
(php, Postgres, Linux, Xcart), produced Market Research, Product Requirement
and Functional Specifications resulting in the first version of a dating
website for ThirdAge enabling them to launch their start up operation.
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Successfully managed
consulting process with hardware/software teams in India, New York, and
California.
OPENPAGES, INC., Westford, MA
1999 - 2001
Content management Software
Company and eCatalog Network Services (ASP)
Vice President of Engineering
á Built and led an Engineering team to produce a
state-of-the art, multi-tier, distributed, web-based application, built on Web
Logic and J2EE, using WebDAV, JSPs and EJBs. Shipped ContentWare 2.6 and 3.0 (both
PC & Mac), as well as multiple custom versions which generated over $1.7M
within three months. Eliminated maintenance nightmare by producing one version
of custom software and reduced costs by approximately 40% by outsourcing
ContentWare maintenance to a firm in India.
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Restructured 245
person Moscow Development team to save money and better utilize resources. Site Manager for the Moscow operation
which including responsibility for HR, Finance, Office Mgt, Dev, QA, Doc, PM,
Cooks and Drivers. Managed eight engineering groups including Development, Program
Management and QA consisting of 190 engineering staff and a budget of $8.5M.
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Introduced
release cycles, development methodology, schedules, configuration management,
Beta, Design Partners, post project reviews, and other techniques to ensure
timely delivery. Created Purchase
Order, Expense Report systems and job families (with associated pay and stock
option scales).
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Instituted job
descriptions and individual Goals and Objectives systems which had never been
in place before resulting in greatly increased employee morale.
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Founded the Development,
Quality Engineering, Documentation, Information Technology, G&A
(Accounting, Office Management, HR), Professional Services and Client Service groups (within Professional Services) to ensure
customer satisfaction.
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As the Ad Hoc
Facilities Manager, within three months, located office space, finalized lease
for Viveca and coordinated move to new facilities including phone and data line
installation while negotiating significant cost savings and bringing revenue to
the bottom line.
BHM CONSULTING, Newbury, MA. 1996 - 1999
Executive Consultant
Concurrent consulting assignments at SoftImage, Montreal,
Canada and Avid Technologies, Tewksbury, MA
SoftImage is a Canadian based
3-D software company acquired by Avid Technology, a media editing
hardware/software corporation.
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Guided major
rescheduling for 3-D project to produce predictable ship date, instituting
solid project management techniques.
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Partnered with
Vice President and extended management team to reengineer 3-D business unit,
streamlining organizations and processes, delivering the final product on time
and within budget, against all expectations by the acquiring company.
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Co-led
Engineering and Test efforts, taught scheduling skills and mentored managers in
project management skills. Troubleshot areas as needed on major releases
resulting in significant timely delivery of multiple simultaneous releases.
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Successfully shipped
various Media Composer and Broadcast releases within two weeks of predicted First
Customer Ship resulting in initially unanticipated revenue stream.
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Coordinated
external development project with Microsoft resulting in product available
early to revenue generating customers.
Outsource Solutions, Waltham, MA
Staffing company.
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Worked with CEO
and start-up management team to define corporate structure, processes and
timetable for start-up.
Furneaux Associates, Waltham, MA
Venture Capital firm.
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Evaluated various
start-ups from a technical viewpoint for venture capital ÒfitÓ resulting in
firm successfully investing in companies through my recommendations.
LOTUS DEVELOPMENT CORPORATION/IBM, Cambridge, MA. 1994 - 1996
Leading developer of global
desktop applications.
Senior Director, IBM Global Network,
Notes Service Development (1996)
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Built
cross-functional, cross-organizational (IBM/Lotus) team to develop IBM
InterConnect Service for Lotus Notes, V2.
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Helped set
overall corporate (IBM/Lotus) development standards and processes.
Senior Director, Lotus SmartSuite
Central/Global QA, Automation, and Engineering (1995)
Managed
a 100+ person global group including Engineering and QA in USA, a Tools group
in Dublin, a QA group in Beijing, and QA in Atlanta, and streamlined existing
organizations into a new division.
BETH HEATHER MACY beth@bhmconsulting.net
Page Three
LOTUS DEVELOPMENT CORPORATION/IBM (continued):
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Led Lotus
SmartSuite cross-functional teams, including Marketing, Desktop Program Management
team, Global Automation/Tools group, and Quality for the Windows Suite, OS/2
Suite, Shared components, OS/2 ports, 1-2-3, Approach, Ami, Freelance. Shipped
SmartSuite96.
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Determined QA
standards, tools, and policies for entire Desktop organization.
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Designed and
rolled-out new processes for coordinating components and predictably shipping
Suite products.
Director Development Shared
Components (1994)
Managed Documentation,
Development, Product Management and QA groups, and the Macintosh porting group.
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Co-chaired
Development Steering, guiding division wide Development standards.
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Authored
ÒSurvival HandbookÓ, a corporate-wide Development Process guide.
APPLE COMPUTER, Cupertino, California 1993 - 1994
Computer manufacturer Hardware
and Software.
Manager, International Software
Apple Computer went through
significant upheaval and attrition shortly after hire. Put into several
positions including Acting Manager Reference Version Engineering, Acting
Manager MOST Program Management, Co-Acting Director MOST (Modern Operating
Systems Technology aka PowerPC).
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Led team of 55 in
Cupertino including International Engineering, QA and Technical Support.
Managed remote development in US and France, QA in Dublin and coordinated work
with Japan.
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Ensured proper
enabling technology, quality, tools, and training for System and PC Division
Software localization.
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Instituted
improved goals/objectives/review and scheduling/project management processes.
Helped implement new corporate wide development processes. Led management
training and team building sessions.
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Shipped Chinese
Language Kit, Japanese Language Kit and PowerMac OS.
LOTUS DEVELOPMENT CORPORATION/IBM, Cambridge, MA
1984 - 1993
Director DOS Spreadsheets (1992 - 1993)
Product Manager/Senior Development
Manager (1990 - 1992)
Senior Development Manager (1988 - 1990)
Principal Engineer (1987 -
1988)
Development Manager/QA Supervisor (1985 - 1986)
Senior Software Engineer (1984 - 1985)
Software Engineer/Project Lead (1984)
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Shipped
SmartSuite96, 1-2-3 Rel 3.X, Symphony 3.0, Agenda 2.0, Symphony HAL, Lotus
Metro, Symphony Add-In Tools, Symphony Link
UNITED STATES NAVY
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Lieutenant (O-3),
United States Navy. Honorable Discharge (duties classified); RECWO, Mathematics
Instructor
EDUCATION: BS, Mathematics, Bridgewater State College,
Bridgewater, MA
Enrolled in Cambridge College Graduate studies: Psychology and
Counseling . Est. completion 2009.
PATENTS:
Patent applications filed
with US Patent and Trademark Office:
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Multi-site
Tracking and Analysis Software,
Application Number: 09/491,482, Filed Jan 24, 2000, Santanu Paul, Clint
Bidlack, Beth Macy.
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Efficient
Management and Distribution of Product Information, Application Number: 60/245,016, Provisional filed on
November 1, 2000. Santanu Paul, Beth Macy, and Catherine Iannuzzo.
Patents in process:
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Targeted Alert
and Message Data and Workflow Management System, Siva Ghatti, John Brandolini, Beth H. Macy, Art
Mahoney
HONORS AND RECOGNITION:
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Nominated for
Northeastern UniversityÕs 2005 Aspiration Award
OTHER:
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Certified SCRUM
Master
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Six Sigma Green Belt certified (2006); Completed
PMP certification prep course (2006)
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Completed ASP.NET 2.0 Programming Using
Visual Basic.NET (2006)
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Member of Gerson
Lehrman Group's Council of Advisors and Standard & Poor's ÒSociety of
Industry LeadersÓ
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BMRC (Boston
Medical Reserve Corps) Volunteer
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ACE Certified
personal trainer, AIFE Adult Certified Trainer