Tapit
Do I need it?
If you're wondering what call accounting can do for your business, consider this: For most businesses, telephone costs are the largest expense after payroll.
What's more, 22% of the average business' phone calls are non-business related, resulting in lost productivity, lost revenue, and a higher business telephone expense.
Call accounting lets you analyze ALL of your telephone activity and use that analysis in order to:
- Control costs
- Increase productivity
- Better manage personnel
- Generate revenue
- Allocate calls to various cost centers
- Track advertising costs
- Identify fraudulent use....and more.
Call accounting programs do not monitor telephone conversations.
They simply let you know precisely where your telecommunication costs are being incurred.
Once installed, your call accounting program retains important information about ALL incoming, outgoing, long distance and international calls, including:
- Date and time of call
- Telephone number dialed
- City and state of number dialed
Professional firms and other businesses count on call accounting to allocate the costs of calls to particular projects, personal accounts, or to generate a record of billable hours spent on the phone.
Tapit Call Accounting software lets you choose exactly the information you need and delivers it to you in the most desired format.
For Business:
TAPIT EX is an easy-to-use business productivity and management tool. TAPIT EX Call Accounting software works with any telephone system that provides SMDR/CDR (Call Detail Record) information, helping you make valuable use of data already available to you through your phone equipment. TAPIT EX stores the call record information generated by your phone system, and lets you recall it in your choice of report formats, providing you with important information to help you better manage your business. TAPIT EX Call Accounting software lets you choose from a variety of reports to assist you in managing your business more effectively. TAPIT EX menus give you the flexibility of selecting criteria for each report to provide the specific information you need.The most frequently requested reports include:
- Longest calls by extension
- Most expensive calls by extension
- Most frequently dialed numbers
- General summary reports
- Account code reports for project billing
- Departmental reports
- Trunk utilization
- Area code reports
- Caller ID reporting
All reports can be viewed on your computer's screen, printed, saved to your hard drive, e-mailed or viewed on the Web.
TAPIT EX Offers:- NO SMDR Alarm - notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed.
- Remote Client Collection Software for SMDR/CDR Data.
- Remote Manager supports up to 100 remote locations.
- New TAPIT "Special" reports.
- New pricing features.
- Real-time data collection.
- Supports all telephone systems with CDR/SMDR output capabilities.
- Multi-user support version available (Up to 255 users).
- Call editing capability.
- Capable of processing 7 digit numeric extensions / 8 digit Alpha-numeric trunks.
- Automatic report scheduling.
- Numeric Caller ID reporting.
- Export to time and billing packages.
- Support for Client Account or User Authorization codes.
- Multiple extension per user.
- E-mail reports in Text, Rich Text and Hypertext (HTML) file formats
- Save reports to HTML files to publish on your Web site
Optional Features to Boost your System's Capabilities.
Remote Manager: The remote Site Polling Module for
TAPIT EX Businesses with two or more locations can count on the Remote Manager to help them realize the greatest benefit from TAPIT EX Call Accounting.The remote site polling module allows you to monitor call activity automatically at up to 100 remote locations, even when those locations use different phone equipment! With the Remote Manager and
TAPIT EX , your host computer automatically polls remote offices' SMDR/CDR data, allowing you to access exactly the information you want from each site.In addition, the remote polling feature allows you to schedule the call at a time you choose, letting you retrieve information when offices are closed and long distance rates are the lowest.
Remote Manager enables you to view a consolidated report for the enterprise, or an individual report for each site.
For The Service Industry:
TALITY Call Accounting is specifically designed for the service industry, allowing businesses to generate additional revenue and to monitor phone activity. TALITY is the call accounting software of choice for the hospitality industry, colleges and universities, marinas, call centers, shared tenant offices, school systems, country clubs, camps, and more. TALITY is fully MicrosoftTM Windows compatible and easy to use. TALITY interfaces with all PMS (Property Management Systems) on the market today, providing an easy check-in and check-out feature. TALITY captures your SMDR data, prices the call as instructed by you, reformats the priced call information and exports it to your PMS system automatically.The program offers flexible costing and surcharging facility.
Also,
TALITY offers:- Credit limit alarm
- Profit reports
- Multiple extension assignment to a room
- A full range of administrative reports
- SMDR failure alarm
- Recurring charges (monthly and daily)
- Network ready
Minimum Recommended Hardware and Software Requirements:
- Pentium™ II based PC
- 128 MB RAM
- Microsoft™ Windows 98/NT/2000/XP Professional
- 250 MB free disk space
- CD-ROM Drive
- One dedicated RS232 port connected to the PBX SMDR port
- Printer driver must be installed on your system
- Power Management feature of your system must be disabled
Upgrades available for older versions
Last Updated: 08/26/2009Web-Master: John Jones abscomm@earthlink.net Copyright© 1996 - 2009 Absolute Communications, LLC
