Wrote featured articles for WeddingChannel.com. Maintaining the website of the Historic Cultural Neighborhood Council as a volunteer. Contracting to temporary administrative jobs at various companies through Ultimate Staffing and Talent Tree while developing my own projects, including writing and recording songs, writing a book, designing T-shirts and album covers, and maintaining this website.

• Maintained and updated large databases and reports, verified data and distributed them worldwide.
• Performed daily administrative tasks, tracked responsibilities, answered and routed telephone calls.

• Performed collateral and other audits on various types of loans for Statewide Credit Administrator.
• Updated monthly reports, created charts and databases, contacted clients and vendors to maintain files.

   Assistant Editor

• Wrote featured articles, blurbs, error messages, definitions of terms, FAQs, and anything else as needed.
• Proofread and edited articles, chat transcripts and other material for content, structure, format and design.
• Maintained Style Guide and list of contributing writers.
• Developed list of site search keywords in coordination with developers, production and editorial staff.
• Contributed and evaluated ideas for subject matter and organization of editorial material on the site.

• Coordinated the testing, proofreading and editing of featured content, including featured articles, surveys and promotions.
• Tested and analyzed Internet systems for functionality, design and content.
• Worked with Product Managers, Production Assistants, Developers, Editors and Artists to ensure specified functionality and timely completion of projects; recommended improvements in functionality and design.
• Documented and reported all testing and results, maintained and updated error logs.
• Co-created the Quality Assurance department, developed testing plans and training tools.

   Research Analyst, Department of Clinical Analysis

Produced Clinical Practice Guidelines Web Site

• Coordinated the efforts of five departments to produce a Guidelines web site on the Kaiser Permanente Intranet.
• Co-wrote an article on the development process, published in M.D. Computing.
• Developed functional knowledge of Internet technology, including HTML, SGML, PERL, CGI, Java, JavaScript, DynaWeb and other software, server and search engine capabilities.

Managing Editor, Clinical Practice Guidelines Handbook

• Published and distributed a 356-page handbook of patient care guidelines for physicians.
• Negotiated contracts and organized all processes. Coordinated with all vendors, including publishers, Intranet developers, graphic artists, printers, packagers, distributors and other external and internal departments.
• Collected, verified, proofread and edited all new and updated clinical and methodological content.

Developed Clinical Practice Guidelines

• Analyzed, evaluated, synthesized and summarized published and pre-published clinical evidence.
• Wrote, implemented and updated guidelines for a wide variety of treatments and medical technologies.
• Presented analyses to physician leadership, facilitated teleconferences, collaborated with physician champions and built consensus around complex medical, clinical and operational issues.

Spotlight on Leadership Award, November 1996

   Contracted to Kaiser Permanente

• Assistant Research Analyst: Analyzed and summarized clinical evidence, contributed to development of a guideline for the treatment of osteoporosis with world-renowned guideline experts and the National Osteoporosis Foundation, published in Osteoporosis International.
• Service Improvement Correspondent: For three years, wrote, proofread and edited letters to employees throughout Southern California. Worked with senior administrators, physicians and other employees to clarify, explore and resolve employee suggestions regarding organizational, procedural and patient care issues.
• Word Processing: For five years, proofread, edited and prepared documents submitted by staff.

Familiar with Microsoft Word, Microsoft Excel, Adobe Photoshop, Microsoft Outlook, HTML, Adobe Acrobat, Microsoft Access, Microsoft Power Point

Knowledge of Java, JavaScript, PERL, CGI, SGML, and various other language, software, server and search engine capabilities, such as iChat, Verity and DynaWeb

Have used FoxBASE and FoxPro, Filemaker Pro, Aldus PageMaker, Aldus Superpaint, Type Designer, Microsoft animated and static cursor editors, MacFlow, WordPerfect, Smart Form Designer, Lotus 1-2-3, IRMA and VAX Mainframe, Macintosh, and FastPro (meta-analysis software)

Conversational Spanish

Performing (piano/keyboards, acoustic and electric guitar, saxophone; 20+ years)

Writing, arranging, transcribing, transposing, producing and recording music

Creative writing (prose and poetry), calligraphy, art and graphic design

Radio Disc Jockey and producer

Member: National Association of Songwriters

Virginia Polytechnic Institute and State University, Blacksburg, VA
Major: Industrial Engineering and Operations Research
1981-1985