The personal of the Dept. of L&I have claimed that the following letter is "stating" that the Dr.'s "treatment reports" are referring to a report that Dr. Sandbulte had not yet submitted. Claimant contends that the verbage is clear in stating "These physician's have not submitted (any) treatment reports to the department".

If the Claim Manager was aware that a specific report had not been submitted, then why hadn't she asked for it from the Dr.'s Office?

Is the claimant, patient, aware of what the Dr. has or has not submitted?

If the claim manager is aware of un-submitted reports from the Dr., shouldn't they, as the manager, ask the Dr. for those reports?