How to Make Effective Use of
The International
Directory of Corporate Art Collections:
Mistake # 1
Using
the Directory as a mailing list.
Trust
me on this one.
It
is far and away the best tool for penetrating the subject, for understanding what corporations are thinking about, what they
are doing with art, how they do it, and why. The International Directory of Corporate
Art Collections is unique in its level of documentation but it was never meant to be a prospector's tool. There are better
resources for that information.
If
you really want to reach a corporation at the best moment to offer your services, contact
them when their building is still a hole in the ground, before anybody else has caught wind of a potential project. The next
best thing is while the structural steel is going up. That happens to be the stage at which I was hired for both my jobs. By the time you see a finished building or read an entry in the Directory, I don't want to say it is too late, but there is most likely a full range of successful resources already
selected and doing the work.
But
don't be discouraged. Whatever your particular niche is, the Directory is a great
stimulus for "thinking outside of the box" and identifying new opportunities for yourself.
You
can use the Directory very well as the starting point for a targeted marketing
effort. Think "pinpoint." Use the Directory
as a "crib sheet" while you do your homework and study for the "final exam."
Your
real homework will be not just using this Directory to get vital background information,
but also taking the initiative of getting up‑to‑the‑minute information. Nowadays, it is not just a question
of change ‑‑ it is more like weekly upheavals in the corporate world. So, a corporation which sent in a rosy description
to The Directory this season might be laying off thousands of workers by the time
you want to approach them and spending money on art may have turned into a touchy subject. You need to know these things.
Your
best sources for additional information will be the bibliographical references and the corporate websites listed in the directory,
Internet search engines, database searches for newspaper, business magazine, and art magazine articles. Keep in mind that the business world and the art world function in separate spheres. It will take a certain
amount of critical thinking on your part, to develop a full and accurate picture
of the territory you are looking to enter and what your role might be. Give yourself
enough time to digest the information and test your assumptions before you take action.
Without
giving away too many secrets here, it might be encouraging for you to know that doing exactly that kind of homework is what
landed me both my jobs directing corporate art programs. There is no substitute for being up‑to‑date and knowing
the issues. When you understand the strengths and weaknesses, the reputation, the cast of characters, and the psychology involved,
you are in a much better position to offer real help.
And
believe me when I say that in this competitive economy, where the pace of work is escalating beyond measure, real help is
needed and will be appreciated.
For
some inexplicable reason, many people seem to think that all you have to do is send out a mass
mailing and this effort alone will generate sales. But mass mailings work best for mass‑produced goods ‑‑
and that definitely does not include art!
You
know this from your own personal experience. When you pick up the mail, you immediately
spot the difference between what is really meant for you and what is normally referred to as "junk mail." In your own experience, how often does unsolicited mail include something you really want or need? How do you feel as you wade through it? Does
it help when strangers phone during dinner to ask you want to buy life insurance or switch telephone carriers?
Some
might object to this analogy with the argument that surely those people responsible for corporate art collections should want
to know as much as possible about what artists are doing out there. In a small enough community everybody does know what is
going on. They see one another regularly.
Unfortunately,
in bigger and more complex areas this is impossible. You cannot run a corporate art collection or have any other full‑time
job and simultaneously be the person who keeps up‑to‑date with what
is being produced in the art world. I hesitate to say "Food Chain" for the process which has evolved to distribute art in
a complex market, but there are people who specialize in finding new talent and others who specialize in showcasing and promoting
it.
Some
subsidized, public, and not‑for‑profit organizations do this for educational purposes ‑‑ exhibiting
art or building registries for educational, informational, or purely recreational and pleasurable purposes. This is an excellent starting point for emerging artists to have their work introduced to the public.
For
commercial galleries ‑‑ those people who must generate sufficient profits to keep the lights on, to meet a payroll,
and pay the rent ‑‑ the process of selecting a stable of artists must take the salability question very seriously. And once they hit their stride, successful
art dealers concentrate on their core clientele and their stable of artists.
In
a competitive environment how much time, money, and effort can anybody afford to spend experimenting? Focus helps. Relying on experienced specialists helps. When it comes to choosing art, private collectors and museum curators do not have
the pressure that businesses have: Time is Money.
For this reason alone you can conclude that mass mailings are wasteful.
I
had a unique opportunity to measure the effect of mass mailings when the first corporate art directory was published, because there was an accidental, unique identifier in the listing for my address.
It seemed to take on a life of its own, generating an in‑box full of offers for things I could not use, and interruptions
with telephone solicitations. To tell the truth, in the 17 years I spent buying art for corporations, not once did any mass
mailing that came from people who looked me up in the Directory contain anything
within the range of what I might have been able to use. Often it was way off the mark.
Yet, it would have been wonderful had some enterprising person used the Directory in combination with news of the business world to bring to my attention
material that really did apply to current and future needs.
For
your sake, and since I am not personally involved in buying or selling anything, I tested my own hypothesis about using the
Directory as a starting point for targeted marketing and as a way of thinking outside the box.
First,
I used the search word "anniversary" because I was curious to know how art might be used to commemorate milestone anniversaries. The results were surprising and gave me some fresh ideas and perspectives about what
can be done.
If
I did have something to sell and identified an institution with a milestone anniversary on the horizon a few years hence,
I would be researching that company's profile and working up a proposal which, of course, would make reference to what similar
firms did for their anniversaries, by way of comparison and which would be tailored specifically to support their mission.
Behind every corporate project area is a "project rationale."
A
note for artists:
If
you read books and articles on the business side of being an artist, or on sales techniques in general, you will find they
all give the same excellent, basic advice:
‑‑
Learn how your particular field actually functions.
‑‑
Aim for a reasonable, sensible fit and target your marketing there.
‑‑
Find out how people like to be approached and follow procedures.
‑‑ The more your know about what's going on,
the more effective you will be: Knowledge is Power.
‑‑
You do not need to make a lavish presentation. It just has to look professional.
Other
Uses for The Directory.
A
note for people outside the art world‑‑
investors,
journalists, politicians, job hunters, the business community, etc.
There
is a wealth of competitive intelligence about corporations in this directory ‑‑
not just information about art, but about corporations' thinking, habits, aspirations,
and strategy.
You
get a unique window inside the Corporation when you look through the vantage point of the corporate art collection. You get
a sense of the outreach and marketing thrust when you read the sections on sponsorship and community participation.
There are also great
tid‑bits for advanced "cocktail party conversation" ‑‑ conversational ice‑breakers, and light
banter, not to mention serious food for thought and discussion. For example, I searched both the domestic and international
sections of the Directory for "China" and "Chinese" because soon I am going to be talking to someone who is active in US‑Chinese
relations. I am not familiar with this field, but now I have some interesting observations to offer about where and how Chinese
art is featured in corporate art collections and in the hospitality industry.
As you know, it is a great pleasure to be fed new and interesting
bits of information in your field! And an even greater pleasure to be the one who has the information!!
Published by International Art Alliance, Copyright 2004 / 2005
For further information on the International Directory
of Corporate Art Collections, please see the website at
http://home.netcom.com/~the-iaa/directoryofcorporateart